Mind the Product

NOVEMBER 1, 2022

In this guest post, Jenn Lambert, VP of Product Management at Veeva Systems provides tips on building a product-driven culture, and why it’s important to develop this. [.] Read more » The post Four tips for building a product-driven culture appeared first on Mind the Product.

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Roman Pichler

NOVEMBER 1, 2022

Listen to the audio version of this article: [link]. 1 The Product Roadmap is a Feature-based Plan. Traditional product roadmaps are usually output-focussed plans that map a list of features, like registration, search, and reporting, onto a timeline. Such a roadmap essentially states when a piece of functionality will be delivered. This can be reassuring for customers and stakeholders.

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Mind the Product

NOVEMBER 1, 2022

Lily and Randy in this special episode, take a trip down memory lane to have a chat about the best Roadmap insights they've heard from a range of product episodes on the podcast over the past year. Tune in to listen to actionable insights from Philips Nwachukwu, Janice Fraser, Maahir Shah, and more! [.] Read more » The post Let’s talk about product roadmaps — The Product Experience appeared first on Mind the Product.

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Roadmap 158

The Product Coalition

NOVEMBER 1, 2022

Getting mobile app communications right can uplift your user engagement and conversions. Find out when the best time to send out your communications is, and which channels are best. If only we could skip mobile customer engagement as a step and go straight to conversions. But, the reality is that you can’t achieve real sales without engaging your audience first.

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Customer Experience User Testing Customer Feedback Analytic Tools 150

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Userpilot

NOVEMBER 1, 2022

Personalized customer service is a secret ingredient for improving customer engagement , retention, and loyalty. In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Real-life examples of personalized customer service from fast-growing SaaS companies.

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Modus Create

NOVEMBER 1, 2022

Welcome to Conversations with Chief Innovators, in which our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the third episode, we bring you Seth Webster, Director of Transformation at Brinks Home Security. . Watch the full episode below: With over 1200 employees, Brinks Home Security is on a mission to provide security for life to its customers.

Technical Review 98

Technical Review Framework Technology Development 98

Gainsight

NOVEMBER 1, 2022

This article was originally published in Built In. . Previous tough times have improved SaaS. This time, it shouldn’t be any different. If you’re my age (or older), you probably remember exactly where you were and how you felt when the last Great Recession hit in 2008. The fear. The uncertainty. The string of bankruptcies. The relentless checking of your investment accounts.

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Feedback Software Customer Experience Technical Review User Testing 52

ProductPlan

NOVEMBER 1, 2022

For many product managers, the role of Chief Product Officer is the pinnacle of a career in product management. But what exactly does a Chief Product Officer do? And what is the path to becoming CPO? Let’s take a look. The Rise of the Chief Product Officer. More and more companies are making product excellence a top priority and are introducing the role of a Chief Product Officer (CPO).

Data Visualization 52

Data Visualization Finance User Testing Customer Feedback 52

Sequent Learning

NOVEMBER 1, 2022

Hi, welcome to the ace video series alumni continuing education day. I want to talk to you about uncovering your customers’ needs. This is one of the most critical pieces in making sure that we bring products to the market that are truly adding value. I want to talk through three different ways we can gather feedback and therefore to uncover the needs the most efficient way possible.

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User Testing Customer Feedback Customer Experience Feedback Software 40

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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