Tue.May 24, 2022

Planning a Vacation Is Practice for a Great Life

Nir Eyal

When I was 13, my parents and I went to Europe on vacation. It was miserable. My father wanted to hit all the major sites, while my mother just wanted to relax. Because they couldn’t agree on what to do, none of us got the vacation we’d hoped for.

What it takes to be a great Product Manager – Lily Smith (and Jason Knight) on The Product Experience

Mind the Product

On this week’s podcast, we speak to Lily Smith, Head of Product and Gro… wait…that name sounds familiar? For this special episode on the podcast experience, we decided to turn the tables and interview our very own podcast host, Lily Smith, Head of Product Growth at Bower Collective.

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SaaS Onboarding KPIs: Measure & Improve Customer Effectiveness

UserPilot

SaaS Onboarding KPIs measure how fast your customers are getting value from your product & suggests steps to improve product quality

Why it’s never a good idea to test your idea

Mind the Product

Product Managers are bombarded with feature requests and ideas every day. Even in companies with profound product knowledge, they’re consistently asked to test those ideas in their daily routine. Here is why you shouldn’t do so as a product manager. [.]

How to Choose the Right Business Intelligence Vendor

How does your current BI vendor stack up against the competition? Who’s the perfect vendor for your business needs? Find out by downloading your complimentary copy today!

A Manager’s Guide to Helping Teams Face Down Uncertainty, Burnout and Perfectionism

First Round Review

Uncertainty, burnout and perfectionism are holding teams back — Liz Fosslien is here to share tactical advice (and her signature witty illustrations) on how managers can help

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What Coke’s Bottle Cap Innovation Reveals About What People Want

Gainsight

Nothing is more difficult than figuring out what people want. Not just with the big, life-changing technologies people want. If you’ve ever been stuck in the endless loop of “What do you want for dinner?” “I I don’t care, you choose,” you know that every decision that gets made is a tiny miracle. .

How To Create a Website Notification Banner Code-Free? [+ 3 Best Practices]

Userpilot

Have you ever wondered how you can use website notification banners to boost your user engagement? If done right, website notification banners will allow you to share important information with your customers or drive engagement without being intrusive or annoying.

Product Waste and The ROI of Discovery

Mironov Consulting

Everywhere I go, I see massive amounts of product waste : development work delivered on time/on budget that doesn’t drive sales or customer satisfaction or business improvement.  Yet  Yet somehow we don’t see this waste, or mis-attribute it to engineering process problems.

Chatbots vs Knowledge Bases: Which One Is Better for Customer Support?

Userpilot

Which is best for self-service support : chatbots vs knowledge bases? In today’s competitive business landscape, outstanding customer support is what can help you not only retain existing customers but attract new ones and boost retention.

How to Run Your Business Like a CPO: Product Management From a Pro

Speaker: Karl Rumelhart, CPO at Gainsight

Join Karl Rumelhart, CPO at Gainsight, to discover key insights from a CPO perspective on how product teams can make an impact on their organizations, even in today’s economic climate.

9 Effective Ways to Improve Collaborations in Product Development

Gocious Blog

Multi-stakeholder processes require collaborations to be effective. Think of your own company and all the different departments and teams involved in developing your products. You have your designers and engineers who create the ideas for the products or the new features that will be integrated.

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Acquisition, Engagement, Retention: How to Drive SaaS Growth

Userpilot

Customer acquisition, engagement, retention are essential ingredients for growing a SaaS company. It’s literally impossible to succeed without scoring decent points on all three metrics.

What Is Customer Experience Innovation?

AB Tasty

Discover why customer experience innovation has become decisive for influencing your customers’ purchasing decisions and loyalty. Conversion Optimization Innovations

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What Is Business Operations & Strategy (BizOps)?

PMLesson's Ace the PM Interview

💡 Hey there! This article is a part of our series on BizOps. Stay tuned for the new Exponent BizOps Interview course to be released soon! Do you love developing new strategies to boost revenues, improve business results, and optimize company workflows?

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Don’t miss out on mentorship opportunities: Broadening our definition of mentorship

Inside Intercom

Mentorship can play a key part in any career, no matter what stage. Whether you’re an individual contributor, manager, or director, you can leverage your own skills – and those around you – to influence growth across your team, org, and company. Broadening the definition of mentorship.