Fri.Jul 13, 2018

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The Secret Truth About Your Methodology and Processes

The Secret PM Handbook

What are your goals? A product organization has three overarching goals: Deliver great value to our customers. Do it quickly, efficiently, and with high quality. Do it better over time. A product organization that achieves those goals is much more likely to be successful. Your methodology, your process, is a means to an end. It's not the end in itself.

Agile 199
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4 brands delivering amazing connected experiences

The Product Coalition

TGI Friday’s TGI Fridays have wholeheartedly embraced the rapid change in the digital ecosystem. They have probably paid more attention to offsite experiences than the rest of their competitors in the casual dining space and are now able to offer a sophisticated, personalized experience to diners. TGI’s customers can use Alexa to order their food and also pay for their order through Amazon Pay.

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. It's been such a rewarding process to spend an hour with a real customer talking about their real problems and how they use Balsamiq for a real use case. This is the kind of thing that analytics will never tell you.

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Objectives & Accountability vs Responsibility & Autonomy, Part 2

Johanna Rothman

I explained about objectives and the differences between MBOs and OKRs in Part 1. I’m tackling the issues of “accountability” in this part. Examine Accountability. What does accountability mean to you? I’m serious about that question. For many people—managers included—people are accountable when we can blame them for not doing something.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. It's been such a rewarding process to spend an hour with a real customer talking about their real problems and how they use Balsamiq for a real use case. This is the kind of thing that analytics will never tell you.

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How To Optimize B2B Pricing

Sequent Learning

In the research and interviews I’ve done over the years, I’ve invariably asked the question “what’s your pricing strategy?”. The answers are not pretty. You’d think that with all the focus on value-based pricing, companies would by now, have benefitted. It’s not the case. Competitive Pressure. Many defend their pricing actions by saying that they are under competitive pressure and that they just have to nail the contract.

B2B 40
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Five Ways to Help Your Organization Embrace Software Change

Atomic Spin PM

They say change is the only constant, yet change is never easy. I consider myself pretty open to change, but I still find myself fumbling around for a few days when Gmail updates its interface or someone tells me about a new shortcut I should start using. If it’s hard for one person to embrace change, it’s even more difficult for a large group of people.

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5 customer acquisition strategies for winning new customers

Intercom, Inc.

You can spend months working on a great idea, pour tons of time and energy into crafting the perfect marketing, but without customers your business will cease to exist. All future growth hinges on one thing – customer acquisition. While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace.