Mon.Dec 02, 2019

How To Position a Product


Updated December, 2019. Stand out from the crowd and reap the rewards. Product positioning is an important part of a product marketing strategy.

10 Resources to Improve Your Customer Retention Strategy


Bookmark this collection of resources all about customer retention and stop churn in its tracks. Customer retention is one of the biggest metrics in SaaS and a key component in any SaaS company’s strategy. Cultivating a high retention rate will set you up for long-term success.

Reorganizing Product Teams

Mironov Consulting

At workshops for product leaders, we often discuss different approaches to implementing major organizational changes within product management teams and adjacent groups (e.g. Engineering). Not surprisingly, the general answer is “it depends ” on lots of factors.

Product Teams at Scale by Mladen Rangelov

Mind the Product

Scaling requires reinvention and in this ProductTank Toronto talk, senior product manager at Flipp , Mladen Rangelov, tells us how product managers can scale effective teams. He takes us through: How a product manager can help. Team operating modes. Watch the video to see Mladen’s talk in full.

The Product Growth Engine

Speaker: Dave Martin, Founder, Right to Left

How do you create sustainable growth? Do your product and feature releases achieve the desired results? In this talk, Dave Martin, founder at Right To Left, will explore how human bias repeatedly hinders product success and causes teams to miss out on their potential.

Benefits and Challenges of Remote Teams and Employees

The Product Coalition

Irrespective of how common remote working has become (as of 2019, 66% of companies allow remote work and 16% of them are fully remote)… Continue reading on ». remote-working digital-life work-life-balance entrepreneurship startup

More Trending

Found in translation: How multilingual support helps you scale customer experiences

Inside Intercom

For online businesses, our customers can come from any part of the world and at any time. How do you ensure a great customer experience globally without adding a ton of headcount? In the United States alone, roughly 20% of the population doesn’t speak English at home.

The Best Customer Success Tools for 2020 and Beyond


Customer success has gone from strength to strength in recent years. More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With that in mind, we thought we’d take a look at the best customer success tools.

Why Google delays indexing Javascript content and what you can do to deal with it


While Google may be getting better at indexing Javascript content, it turns out that it still takes quite a while in some cases.

Should You Still Use Pop-Ups?

AB Tasty

Perhaps understandably, pop-ups have gotten a bad rep. Inopportune, frustrating, invasive.this begs the question: Should we still use them? This article was originally posted on AB Tasty as Should You Still Use Pop-Ups? Conversion Optimization User Experience

Architect Your Organization for Effectiveness, Productivity, and Joy

Speaker: Ron Lichty, Consultant: Interim VP Engineering, Ron Lichty Consulting, Inc.

As a senior software leader, you likely spend more time working on the architecture of your systems than the architecture of your organization. Yet, structuring our teams and organizations is a critical factor for success. In fact, the impact of software architecture parallels the impact of organizational structure. We are excited to welcome Ron Lichty, co-author of a seminal book on managing software teams and a well-known speaker, he’ll speak to organizing for effectiveness, productivity and joy.

Product Managers Race To Provide One-Day Delivery

The Accidental Product Manager

Customers will buy from the company that can deliver their package the next day Image Credit: Matthew Peoples. As product managers, we all spend our time trying to better understand what our customers really want. This can be a tricky thing to do.

Communicating User Research Findings Amidst Resistance: How to Navigate a Disconnect Between UX Researchers and Stakeholders


Joey Mangini explains how to present findings to hesitant or resistant stakeholders, improve communication between parties, and set the right expectations for stakeholders

TEI 258: How product managers can work effectively with data scientists – with Felicia Anderson & Rich Mironov

Product Innovation Educators

Be prepared for the intersection of data science and product management. Organizations are developing robust data science capabilities, adding the role of “data scientist” to their ranks.

What we shipped: 10 new features and updates to make using Intercom even easier

Inside Intercom

Over the past few months, we have been hard at work updating and creating new features that make Intercom even more effective for everyone. From new navigation features and refreshed product names to several brand new apps, there’s definitely something for everyone.

The Definitive Guide to Predictive Analytics

By embedding predictive analytics, you can future-proof your application and give users sophisticated insights. The Definitive Guide to Predictive Analytics has everything you need to get started, including real-world examples, steps to build your models, and solutions to common data challenges.

The Accidental and Deliberate Growth of Shopify

Business of Software Conference

The Accidental and Deliberate Growth of Shopify. Shopify is now a $39 billion market cap business listed on the New York Stock Exchange and on the dreaded, ‘Black Friday’ this year, Shopify merchants made over $900 million worth of sales.

The Accidental and Deliberate Growth of Shopify

Business of Software Conference

The Accidental and Deliberate Growth of Shopify. Shopify is now a $39 billion market cap business listed on the New York Stock Exchange and on the dreaded, ‘Black Friday’ this year, Shopify merchants made over $900 million worth of sales. In a recent interview with , Tobi Lutke, the founder and CEO, shared some of the things that made him change his view of the business from a lifestyle business, to one that became venture funded and then listed on the public markets.