Mind the Product

JUNE 16, 2020

At most high-growth startups, engineering time is scarce, and targets are high. If you work on the wrong opportunity for a few months, you run a significant chance of missing your results. So how do you get the maximum amount of value out of a resource-constrained tech team? Product manager Nicolas Hemidy and I put our [.]. Read More. The post How Gousto Unlocks Value With Discovery Teams appeared first on Mind the Product.

Product Research 125

Product Research Startups Engineering Product Management 125

ProductBoard

JUNE 16, 2020

As much as we might like to believe otherwise, product ideas don’t spring fully formed from the minds of individual product managers. Developing remarkable products and features—products that truly make a difference in each user’s work and life—is a team effort. Everyone across the organization must work together to understand the most significant issues customers face and share a vision for the.

Customer Feedback 72

Customer Feedback Customer Experience Roadmap Vision 72

Userzoom

JUNE 16, 2020

Speeders, Cheaters, Bots and Repeaters pose a huge problem to UX and CX research. Responses from these participants can wreck your data by artificially influencing success rates, task times, and overall ratings. Although the industry norm is to expect around 10-15% of these participants in your study, researchers are seeing a greater proportion of no-quality ‘cheating’ participants or bots hitting their studies due to the current global environment and increased demand for remote unmoderated use

User Testing 83

User Testing Product Research Research Software Data Visualization 83

Intercom, Inc.

JUNE 16, 2020

For nearly a century, companies held to the same principles for driving growth: deliver value to stakeholders and employees first, then to customers. Over the last 10 years, this thinking has come undone. Crowded markets mean companies can no longer assume they are the only, or best, choice. The rise of the subscription model challenges businesses to place equal emphasis on conversion and retention , or risk spending themselves into oblivion.

Customer Experience 237

Customer Experience User Testing Reporting Tools Customer Feedback 237

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Alchemer Mobile

JUNE 16, 2020

If there’s one industry that was impacted the most by COVID-19, it might be the travel industry. From grounded flights to impatient customers to intensive cleaning protocols, everything looks different than it did a few months ago. One of the primary locations that travel brands interact with customers is through their mobile apps. Usually, this is the easiest place for customers to quickly make changes to flight reservations and travel plans.

Travel 147

Travel Feedback Software User Testing Customer Feedback 147

Mind the Product

JUNE 16, 2020

Berlin-based Product Coach Shaun Russell was always destined to work in Product. He co-founded Audiobubble while still in school and gave himself all the responsibilities of a Product Manager years before ever hearing of the title. In the years since he’s put a lot of thought into the development of his practice and has spoken [.]. Read More. The post Breaking Into Product – Shaun Russell on The Product Experience appeared first on Mind the Product.

Product Research 104

Product Research Feedback Software Technical Review Startups 104

Miro

JUNE 16, 2020

5 types of brainstorming questions to kick-start ideationAsking good questions is one of the hardest skills to master. Anyone who’s ever given an interview, participated in a panel or webinar, or even gone on a date knows that an uninspired question can really kill the conversation.When it comes to brainstorming, good questions are everything. We’ve […].

Webinar 74

Webinar Blog 74

ProductCraft

JUNE 16, 2020

Building great products is hard work. The fact that it’s not easy is also what’s exciting about it! Being at the forefront of solving real-world problems with technology is one of the reasons why the product manager role is so attractive to a lot of people. But always remember, once you get that coveted PM. Read more » The post How Product Can Collaborate Successfully With Engineering appeared first on ProductCraft by Pendo.

Engineering 65

Engineering Technology Product Management Product Manager 65

DISQO

JUNE 16, 2020

Black lives matter. Racism is intolerable. We strive for a future when these things go without saying, but if the last two weeks have taught us anything, it’s that our society does not yet freely acknowledge these unalienable facts. The murders of George Floyd, Ahmaud Arbery, Breonna Taylor and countless other Black people have placed a spotlight on a systemic failure to openly acknowledge structural racism.

Feedback Loop 52

Feedback Loop Feedback Software 52

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User Testing

Userzoom

JUNE 16, 2020

The post How Health Insurers are Advancing UX [ebook] appeared first on UserZoom.

UX 48

UX User Testing 48

DISQO

JUNE 16, 2020

Black lives matter. Racism is intolerable. We strive for a future when these things go without saying, but if the last two weeks have taught us anything, it’s that our society does not yet freely acknowledge these unalienable facts. The murders of George Floyd, Ahmaud Arbery, Breonna Taylor and countless other Black people have placed a spotlight on a systemic failure to openly acknowledge structural racism.

Feedback Loop 52

Feedback Loop Feedback Software 52

DISQO

JUNE 16, 2020

Black lives matter. Racism is intolerable. We strive for a future when these things go without saying, but if the last two weeks have taught us anything, it’s that our society does not yet freely acknowledge these unalienable facts. The murders of George Floyd, Ahmaud Arbery, Breonna Taylor and countless other Black people have placed a spotlight on a systemic failure to openly acknowledge structural racism.

Feedback Software 52

Feedback Software Leadership 52