Wed.Nov 30, 2022

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The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro

UserInterviews

What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what Miro’s latest research study says about it.

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Trailblazing Women in Product Management: Daniela Ornelas, Vice President Product Management at Wabtec Corporation

280 Group

For our next installment of the Women in Product Management Series, I interviewed Daniela Ornelas, Vice President of Product Management at Wabtec Corporation. To read the entire series on Women in Product Management make sure to sign up for our newsletter. How did you get into product management? My background is in electrical engineering. I got my MBA in automation, and I’ve been at Wabtec for 19 years.

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Challenges of product in enterprise organisations – Daniel Elizalde on The Product Experience

Mind the Product

Product innovation can get more challenging with the multiple layers of management you have to deal with in larger organisations. How can product managers channel their inner creative thoughts while collaborating effectively in large organisations? There was no one better to ask than Daniel Elizalde, Author of B2B Innovator’s Map, who had all of the [.

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Motives To Be Met: An Introduction

The Product Coalition

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen? The most likely answer is that not enough people bought or used the product. It seems so simple! But many, many products are developed without knowing from the start that people want the solution, or even care about the problem.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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November’s top product management content

Mind the Product

From product vision to building product teams from scratch, there’s something for everyone in this month's content roundup. Read on to catch up on popular content that you may have missed. [.] Read more » The post November’s top product management content appeared first on Mind the Product.

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Built for you: Increased customizability, workspace security upgrades, custom objects in the Inbox, and more

Intercom, Inc.

This month, we’ve been working on email, security, and tooltips – and that’s just the beginning. Welcome to the November edition of Built for You. It’s that time of year again! As we approach the holiday season, your support team will no doubt be looking for ways to become more efficient, more effective, and less strapped for time – all while maximizing customer satisfaction. .

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Personalized Customer Experience in SaaS: Using Customer Data For Better CX

Userpilot

How do you enhance your onboarding efforts and delight customers? Making them feel special is a good place to start. And building a personalized customer experience is a fantastic way of doing that. To do that effectively though, you can’t rely on guesswork. You need to build based on valuable customer data. In this article, we’ll break down the process.

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How do you collect customer feedback?

The Product Cafe

Hello, all you product-loving folks! 🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. ☕ Thank you for reading Product Café’s newsletter ☕️ Subscribe for free to receive new posts every week! Riddle of the week 💬 What question can you never answer “yes” to?

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Tooltip Best Practices: Mastering Effective Product Guidance

Userpilot

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. From text size to color issues, many people struggle to find the right tooltip design, but this article will show you the right way to go about it. Not only will you learn to make your tooltips effective, but you’ll also learn to decide if you need a tooltip or a different UI element for the message you want to convey.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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TRANSFORMING HIGHER EDUCATION IN A HYBRID ENVIRONMENT: A CONVERSATION WITH HOWARD MILLER

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Howard Miller, Chief Information Officer at UCLA Anderson School of Management. During their conversation, Howard shares industry shifts he has witnessed throughout his career, his experience working as an IT professional in biotech, and how technology is changing business. Additionally, Howard talks about the implications of managing the transition from in-person to online learning in higher education and how they quickly adapted.

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Why Customer Input Is Worth Your Time (And Money)

BrainMates

Why Customer Input Is Worth Your. Time (And Money). By PEARLY YEE. Many product managers feel they’re not getting the time and resources they need to conduct their customer research. They might be getting some good work done, but they never seem to cover as much ground as they would like. It feels like they’re trying to derive deep insights from a shallow data pool.

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9 Challenges of Product Development in a Downturn

Centercode

Your next product launch may be keeping you up at night. With fewer resources, budget cuts, and lack of personnel, it’s going to be much more challenging to release quality products and avoid costly delays.

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ONE THING on Why

Product Culture

When a customer or stakeholder asks whether a particular feature or design will be part of the solution, rather than answer the question, experienced product people turn it around and ask “Why?” Why is that feature important? What is it about that date? They are trying to understand what problem that stakeholder is trying to solve. Subscribe to my weekly Nano-letter: Sign Up.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Troubleshooting Azure SQL Database Performance Issues

eG Innovations

When applications suffer performance degradation often the root cause of the issue is a database problem. In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database.

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A Traveler's Guide to the 2022 UX Research Tools Map

UserInterviews

Step into the Realm of UX Research to discover 240+ tools that make up the UXR software landscape in 2022.

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How To Set up Product Hierarchies (With Examples)

airfocus

In this article, we’ll explore how to set up product hierarchies (with examples).

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How to Create a Customer Service Knowledge Base: Examples and Best Practices for SaaS

Userpilot

Have you ever wondered why companies invest so much time and effort into their customer service knowledge base? Well, it’s actually a pinnacle of user retention and customer experience! In this article, we’re going to go over all the benefits, best practices, and software that you need to make a world-class self-serve knowledge base ! TL;DR.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Reaccelerate: Finding new engines of growth in your business

Intercom, Inc.

At this year’s Web Summit conference in Lisbon, I gave a talk on how businesses should think about weathering these tough economic conditions, and indeed how they can actually find growth during them. You can check out the slides here, or read on for an illustrated transcript of my talk. Hi, I’m Des from Intercom. I hope you enjoy Web Summit and when it’s over I hope you return to offices, bedrooms or boardrooms with some good takeaways, new contacts, and also a little bit refreshed and re

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Product Go-To-Market (GTM) and Its 7 Laws, by Spencer Grover

Userpilot

What are the 7 laws of product GTM? How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. The 7 Laws of Go-To-Market. Want to learn more about the DOs and DON’Ts of GTM?

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BoS Conf Scholarships 2023

Business of Software Conference

Business of Software Conference Europe 27-28 March, Cambridge UK. Business of Software Conference USA (Dates and location TBC). The brightest software entrepreneurs from across the world will be meeting at BoS events throughout 2023 to interact with their peers, discuss the big issues around running a software business, and participate in interactive sessions led by experts.

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Key Product Dashboards Product Managers Need For Monitoring Product Health

Userpilot

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.