Fri.Dec 13, 2019

Don’t Fear Customer Feedback


Happy Friday the 13th. A day so revered that some people change their routines entirely … refusing to fly, do business, or even get out of bed. Whether you buy into the lore or not, it seems the perfect day to discuss what can be a fear-inducing part of being a PM: managing customer feedback. Read more » The post Don’t Fear Customer Feedback appeared first on ProductCraft by Pendo. Best Practices Customer Feedback Customers PM Role Prioritization

The Importance of Being Clear by Lindsey Jayne

Mind the Product

In this #mtpcon London talk, Lindsey Jayne, VP Product at Monzo, discusses the importance of writing clearly in order to make better decisions and diversify thinking. Key points.

Vision 145

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Product vs Solution – The Key Difference


How would you characterize the difference between product vs solution? Product vs solution is the simple difference between what you do and what your customers do. You build products and features. Your customers admit patients, do legal research, run payroll, design clothing, take customer orders, inventory a warehouse, etc.

Decision Fatigue and Its Effect on Website Conversion Rates

AB Tasty

What does jam, Steve Jobs and buyer's remorse have to do with website conversion rates? Check out our latest article to find out. This article was originally posted on AB Tasty as Decision Fatigue and Its Effect on Website Conversion Rates. Conversion Optimization

Facebook Causes Continue to Show Little Promise as Fundraising Tools

UXCam is now an experience analytics solution

UXCam Bluespace

The most important features in 2019. App Analytics Insights UXCam Updates