Wed.Feb 09, 2022

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Document. Refine. Repeat! Mastering the Product Process.

280 Group

“What if?” That’s the thought behind every product innovation, from software platforms to mobile devices, food products, furniture or any consumer product y ou can imagine. It’s the spark that gives rise to innovative, ground-breaking product development. . But bringing a new product to market involves all departments within an organization. Using a phased approach ensures that critical decisions are made at the appropriate times throughout the product process (also refer red to as the product

Document 291
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Writing Secret 4: Effective Nonfiction Writers Cycle Between Writing, Thinking, & Learning

Johanna Rothman

If you've ever tried to write nonfiction, you probably encountered these problems: Your readers only understood what you wrote. Not what you meant to write. Only some readers got value from your pieces, not everyone. The writing you ended up with at the end might have looked very different from the piece you started with. You had to iterate over the piece to get it “right.” If so, you are a “normal” nonfiction writer.

Workshop 104
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What Are The Key Product Prioritization Frameworks?

Userpilot

Have a hard time choosing between product prioritization frameworks? As a product manager , deciding how to spend your time and resources can be difficult, especially as you are bombarded with meetings, feature requests, new customer data, shifting objectives , and more. You need a way to sift through these details and choose the ideas that will lead to the best customer and business outcomes.

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How Many Participants Do You Need for a Usability Study?

UserInterviews

Enough’s enough. Here’s how to find your ideal sample size—the “sweet spot” that will deliver quality insights with the most efficiency.

98
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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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New User Onboarding SaaS: How to Onboard New Users And Drive Adoption

Userpilot

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. And in an industry in which Day One churn rates frequently exceed 70%, there’s a very good chance that your user onboarding experience could stand to be improved.

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We made ITSM easier – here’s how

Atlassian

Getting help should not be hard. That’s the thinking behind Atlassian IT’s service desk consolidation project. In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. Scroll below to learn how we did it and what we learned.

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Keep it simple & follow these flowchart rules for better diagrams

nulab

Flowcharts answer problems. Good flowcharts answer problems directly and efficiently. Master these flowchart rules and flowchart best practices, and you’ll be able to create direct visual solutions. When designing a flowchart, the format and design elements should be as simple as possible to make them easily comprehensible. Keep these tips in mind to avoid overcomplicating the design as you get started with your next flowchart.

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Ultimate Guide to Customer Success Org Structures

Gainsight

“Do you have time for a quick call? I’d love to get your input on our Customer Success Organization.”. I’ve received at least 500 emails, texts, and Linkedin DMs like this from SaaS CEOs over my nine years running Gainsight. And I LOVE getting these messages. It’s so encouraging to see CEOs leaning into Customer Success. But to save these leaders time and spread the wealth, I decided to write down my talk track.

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Daily Scrum

ProductPlan

What is a Daily Scrum? Daily scrums are quick meetings held each day at the same time for members of the product development team working on a particular sprint. The team collectively reviews the progress made toward achieving the Sprint Goal. These meetings are intentionally brief—15 minutes or so—and can follow whichever format the team selects for themselves.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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ONE THING on Product Ops - the Sequel

Product Culture

I received numerous messages about my Product Ops Nano a few weeks ago. For one, "is about PM'ing the PM experience." Another sees it "encompasses everything from system configuration and admin, to process creation and audits, to training, to OKR management, to data collation and reporting." Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly.

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To Agile or Not to Agile: That is the Question for Manufacturers (Part 2 of 3)

Gocious Blog

PART 2 Getting started in our new integrated world.

Agile 72
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Why Product Owners Need Effective Scrum Masters?

Roman Pichler

Listen to this article: [link]. What the Scrum Master Should Do. While the role is discussed in many books and articles, I find that it is still not always correctly understood. What’s more, it’s not uncommon in my experience that product owners have to do their job without the support of a Scrum Master or agile coach. So why is the role important? I view the Scrum Master as someone who takes care of process, collaboration, and organisational change issues.

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Introducing Intercom on Product: A series exploring the principles that shape what and how we build

Intercom, Inc.

Intercom is built on principles. I mean that in a very practical sense: PMs, Designers, and Engineers at Intercom use our R&D principles every single day to guide their decision-making. Having clear principles keeps everyone pointed in the same direction, and empowered to move quickly and with confidence. “Defining and distilling these principles has been one of the biggest contributors to our ability to consistently build great products at scale”.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.