Wed.Oct 16, 2019

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User Recordings: The Full Guide

UXCam Bluespace

Don't miss out: User Recordings have become one of the most important concepts in qualitative app analysis.

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Frameworks for making better decisions around product releases

ProductBoard

Written by Rachel Wolan, VP Product at LiveRamp, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. I used to run product at a call center software company. One Thursday in February, we rolled out a small but exciting change to fix a major data input problem that impacted agents. Before releasing it, we ran user tests and a month-long beta, thoroughly QA’d the agent.

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The Most Important Skill of the Future is Being ‘Indistractable’

Nir Eyal

The post The Most Important Skill of the Future is Being ‘Indistractable’ appeared first on Nir and Far.

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Why Self-Care Matters in UX Research

dscout People Nerds

Salesforce’s Vivianne Castillo on avoiding burnout and re-evaluating UX’s favorite buzzword: empathy.

UX 85
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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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5 Tips for Cleaner, More Relevant Survey Data

Centercode

Survey data is a crucial tool for understanding your target market’s attitudes. In a Customer Validation (CV) project, it gives much-needed context to the issues, ideas, and praise submitted by your testers. It also helps you make decisions with lots of measurable information about your customers’ feelings of their experiences.

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The Missing Link in Services: Quoting

TSIA

A recent TSIA blog, “Top 6 Professional Services Challenges” , describes the unique issues facing Services teams. The blog makes clear that the top challenges involve looking beyond the horizon of active projects in order to optimize the future. Translation: seamless collaboration between Sales and Services is critical. Optimizing Services will require filling a big, long-standing, gap: services quoting.

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Why Service Designers Need to Transform Irreversible Decisions into Reversible Ones

DISQO

Speed vs. quality is a misguided tradeoff, according to one of the world’s most innovative companies. Jeff Bezos, founder and CEO of Amazon, has repeatedly illustrated how the operating system powering his company’s continuous innovation distinguishes between types of decisions, not types of decision-making. Some decisions are irreversible – they’re “one-way doors,” Bezos wrote in 1997.

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5 Tips for Cleaner, More Relevant Survey Data

Centercode

Survey data is a crucial tool for understanding your target market’s attitudes. In a Customer Validation (CV) project, it gives much-needed context to the issues, ideas, and praise submitted by your testers. It also helps you make decisions with lots of measurable information about your customers’ feelings of their experiences. That’s why so many people use surveys during pre-release testing.

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How pricing strategy helps shape your entire business model

Intercom, Inc.

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, us

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Why Service Designers Need to Transform Irreversible Decisions into Reversible Ones

DISQO

Speed vs. quality is a misguided tradeoff, according to one of the world’s most innovative companies. Jeff Bezos, founder and CEO of Amazon, has repeatedly illustrated how the operating system powering his company’s continuous innovation distinguishes between types of decisions, not types of decision-making. Some decisions are irreversible – they’re “one-way doors,” Bezos wrote in 1997.