Wed.Jan 20, 2021

article thumbnail

Goal Setting in Product

Mind the Product

In this exclusive Prioritised member session, our panel discussed the product manager’s role in defining goals. Our experts answered questions such as how can we align teams and stakeholders around goals and what do we do when things start to go off track? The panel, moderated by Emily Tate, Managing Director at Mind the Product [.]. Read More.

article thumbnail

Give your customers best practices, not just FAQs

Intercom, Inc.

Most companies spend huge budgets creating content to get people to sign up to their product. But once a customer signs up, it’s left to a handful of badly written FAQs to help people get the most from the product. It’s no wonder up to 60% of users who sign up for a free trial use a product once and never come back. At Intercom, we believe that providing educational and motivational help content leads to loyal and engaged customers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hidden Cost of “Yes, But” in Product Investment Decisions

The Product Coalition

Recently I’ve sat through multiple investment committee decisions on new products and new ventures where there was excitement from executives to proceed, but the teams were given some conditions to meet before they could get a yes. The “yes, but…” where you need to change your plan or pitch, has a hidden cost that isn’t discussed and sometimes isn’t worth it.

article thumbnail

More Fun on the Troubleshooting Agile Podcast, Part 2

Johanna Rothman

Jeffrey, Squirrel, and I continued our conversation on the Troubleshooting Agile Podcast, with Part 2. We addressed more of the Modern Management Made Easy principles. Specifically, we discussed the ideas of empathy and value-based integrity. We had a great discussion about several of the principles in the Modern Management Made Easy books: Empathy.

Agile 125
article thumbnail

Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

How to turn Innovation theatre into innovation outcomes

Strategyzer

We are often asked by senior leaders and innovation managers “how do I know if the innovation programs we have are successful?”. In other words: how do we know if these programs will produce long-term growth for our company? While one might be tempted to answer such a question by simply looking at the number of new business ideas that their innovation programs generate, we believe that this question can only be answered by looking at the totality of a company’s innovation ecosystem.

More Trending

article thumbnail

ONE THING on New General Managers

Product Culture

I've seen more General Manager positions at product-led companies recently. A GM is like a meta-Product person, and has the responsibility of a product leader, plus: Owns P&L for a line of business Owns one or many products for a market segment PMs report to the GM, but other roles do as well Directs all resources needed to make a product successful Wayfair, HubSpot, Tripadvisor, and Toast all have GMs.

article thumbnail

Product Love Podcast: Brett Queener, partner at Bonfire Ventures, part 2

ProductCraft

On today’s episode of Product Love, I sat down with Brett Queener to continue our conversation from last week. If you’ve missed last week, I would suggest listening to that episode if you want to get advice on how to approach growth and expansion in your product. Brett didn’t hold back this episode either, and. Read more » The post Product Love Podcast: Brett Queener, partner at Bonfire Ventures, part 2 appeared first on ProductCraft by Pendo.

52
article thumbnail

How Do You Accelerate Product Decision Velocity?

Fearless Product

Are you a product leader whose team struggles to make decisions efficiently? There are a number of underlying reasons why teams move slowly when they need to make product decisions. In this episode, we learn from five deeply experienced product leaders who have developed effective questions and frameworks to accelerate decision-making on their teams.

article thumbnail

Webinar: Combining Business & Product Mindsets

Mironov Consulting

Christian Strunk and Alex Dapunt host the Product Bakery podcast. In this episode, I joined them to talk about how Product Leaders work with executives, as well as the topic of negotiating and managing stakeholders and incoming requests. ?? Listen to the episode on all platforms ?? Podcast Minutes/Table of Content 0:28 – Intro 5:45 … Webinar: Combining Business & Product Mindsets Read More ».

Webinar 40
article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

How Do You Accelerate Product Decision Velocity?

Fearless Product

Are you a product leader whose team struggles to make decisions efficiently? There are a number of underlying reasons why teams move slowly when they need to make product decisions. In this episode, we learn from five deeply experienced product leaders who have developed effective questions and frameworks to accelerate decision-making on their teams.

article thumbnail

5 Ways to Be a Better Listener—in Life and in Business

Gainsight

There’s a reason why we’re groomed to be good listeners since Kindergarten. It’s a way to foster relationships in our personal lives and comes in handy with our customers. . At Gainsight, our mission is to “Be successful in business by being Human-first.” You’d be surprised how the basics of listening that we’ve grown up learning can also be applied to our customers.