Intercom, Inc.

MARCH 30, 2018

Very few non-fiction books have had the long-lasting impact of Dale Carnegie’s 1936 classic, How to Win Friends and Influence People. The title alone was a meme long before memes were a thing – the phrase became shorthand for the cultivation of a winning personality, especially in the pursuit of professional success. So how has the book remained such a bible for sales and marketing professionals?

Books 206

Books Customer Feedback Download Marketing 206

The Product Guy

MARCH 30, 2018

Guest Post by: Peyvand Mohseni (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Jordan Bergtraum]. You have a product; you are passionate about it, you believe in it, you want it to succeed and you want your users to benefit from its awesomeness. You better know the world in which your product lives, what it can do today, what it will need to do tomorrow, how much it is in demand and what other products do very similar things.

User Testing 119

User Testing Feedback Software Research Software Customer Experience 119

ProductBoard

MARCH 30, 2018

One of the best things about working on a product management solution is getting to interact with so many talented product managers. In the past year alone, we’ve spoken with thousands of PMs who come to us looking for a better way to make product decisions. In our conversations, we’ve heard how product managers split their time listening to their users, prioritizing what to build next, and.

Product Management 100

Product Management Product Manager Management Management 100

Product Innovation Educators

MARCH 30, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. What is a Google Design Sprint? In five days put Design Thinking to work with Lean Startup concepts sprinkled in to (1) understand, (2) conceptualize, (3) align, (4) build, and (5) validate a product concept and you have a Google Design Sprint.

Customer Feedback 48

Customer Feedback Product Management Product Manager Leadership 48

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Product Culture

MARCH 30, 2018

My friend Jason Scherschligt wrote one of my favorite product culture articles. Here’s the money quote: A project is an organizing construct for internal labor. A product is a thoughtful response to a human appetite. Customers aren’t delighted by your organizing construct. They don’t want your budget or timelines met. They want their problems solved, their needs satisfied, their lives improved… Jason has tips on how to make this transition.

Construction 40

Construction Article 40