Mon.Jan 11, 2021

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Practical Design Thinking Pt.1: What is it? And why Should I Care?

Mind the Product

If you’re a product manager or working on a product team, you’ve probably heard of Design Thinking. But have you used it? Do you know what it is, apart from a buzzword everybody likes to use? And, more to the point, how can you start to use it to build better products? Product managers are, [.]. Read More. The post Practical Design Thinking Pt.1: What is it?

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My Top 10 Essays of 2020

Sachin Rekhi

While I can't claim Taylor Swift's level of productivity during the pandemic with two major album releases, 2020 was still a prolific year of writing for me, publishing 18 new essays and remastering 3 existing ones. I thought I'd take a moment to recap the product essays that resonated the most with readers in case you missed any of them. The Top 10 Deliverables of Product Managers.

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Food delivery application?—?Advantageous solution amid COVID-19 pandemic

The Product Coalition

Food delivery application?—?Advantageous solution amid COVID-19 pandemic Many delivery services have responded to the disease outbreak by introducing contactless food delivery software to minimize the risk of spreading between customers and shippers. Food delivery has been around in the food industry; however, it hasn’t been popular among citizens and is considered an excessive service.

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Can Amazon’s Product Managers Deliver The Goods?

The Accidental Product Manager

Amazon is preparing to do battle with UPS and FedEx Image Credit: Mike Mozart. As just about everyone knows, you can order anything from Amazon. However, where a lot of us get a bit confused is just exactly how what we order actually gets to our doorstep. Yeah, yeah – for many of us Prime members we know that it will arrive in two days (or less), but just exactly how does it get there?

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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4 steps for building outcome-driven roadmaps

ProductBoard

True product leaders ensure that product management is not a black box. They know that everyone across the organization works to support the product, and they’re all invested in its success. They cherish the responsibility not just to share the plan, but rally everyone around a common vision for the product. For them, product roadmaps are not static documents of what features will be delivered.

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9 Tips From UXR Pros To Help You Recruit Participants For Research

UserInterviews

User research recruiting is hard. Here’s some tips from our expert podcast guests to make things easier.

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TEI 317: Culture, teams, and leadership – with Teresa Jurgens-Kowal, PhD

Product Innovation Educators

The secret sauce product managers need for success. This podcast is getting a new name to better align with its purpose of helping product managers become product masters. That new name is Product Masters Now. You don’t need to do anything to keep listening, but I want you to know the name change is coming in a few weeks, and it will show up in your podcast player not as The Everyday Innovator but as Product Masters Now.

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Use Empathy Mapping to Help Restore Employees’ Trust

Emerge Insights

The sudden onset of COVID-19’s first wave left us all raw. For businesses everywhere, strategies and ideologies were turned upside down in a flash. To a large degree, the dramatic failures we encountered stemmed from a lack of planning. Industries across the board were unprepared for the fallout. Now, as we move past our shock […]. The post Use Empathy Mapping to Help Restore Employees’ Trust appeared first on EMERGE | Digital Product Agency.

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Unlock the power of AI-driven Engagement level segmentation

AB Tasty

Looking for inspiration to unlock the power of AI-driven Engagement Level segmented audiences? This article can serve as a spark for you and your team when building out your personalization and experimentation roadmap. Crafting relevant and appealing campaigns may reveal tricky as different segments have different levels of engagement with your brand, products, and […].

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Change the Game in 5 Minutes: Dell Boomi Experiences a Rise in ARR and Churn Reduction Thanks to Customer Success

Gainsight

Welcome to Gainsight’s ‘Change the Game in Five Minutes’ series. In these conversations, we talk with customer success leaders who are role models and want to serve customers better. In this session, Nick Mehta, CEO, speaks with Chris Port , the Chief Operating Officer of Dell Boomi, responsible for Support, Services, Customer Success, and Strategy functions.

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5 Customer Experience Trends for 2021

AB Tasty

From virtual worlds to synced services, we touch on 5 of the 11 trends we believe will be shaping customer experience in 2021 and beyond. This article was originally posted on AB Tasty as 5 Customer Experience Trends for 2021.

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The 30 Best Pieces of Advice for Entrepreneurs in 2020

First Round Review

We've rounded up 30 standout, must-share insights from the articles we published over the last year. Read on for the most impactful pieces of advice we heard in 2020 — presented with hopes that you can apply them for whatever's to come in 2021.

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How we spent $300k and found out everything about the coffee delivery

The Product Coalition

We are lucky at Heads and Hands ?—?our office located next to the Sibaristica specialty coffee shop, so we always have delicious coffee at hand. There are few such lucky ones in St. Petersburg. Coffee houses and canteens in business centers do not think much about the drink quality, and there may not be good establishments nearby. Usually, office coffee machines don’t make good quality drinks.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Ask an expert: Anubhav Shrivastava of Viacom18 Media on how data sophistication feeds a cycle of user value and growth

Mixpanel

As Head of Data Science, Digital Ventures at Viacom18 Media—a Mumbai-based joint venture between ViacomCBS and Network18 and one of India’s fastest-growing entertainment networks—Anubhav Shrivastava has led the company’s shift toward data-informed decision making. We sat down with Anubhav to learn: Tips for achieving data sophistication. The surprising viewership trends associated with Covid-19.

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Scrum Commitments

The Product Coalition

While the new Scrum Guide is less prescriptive and more inclusive, it also ties loose ends by including elements better, namely the previously free-floating Sprint Goal and the Definition of Done with the creation of Scrum commitments. This inclusion works remarkably well in the former’s case; regarding the latter, we need a shoehorn, though. Read more on how you can use the Scrum Guide 2020 Reordered to spot patterns quickly. ??

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