Mind the Product

NOVEMBER 22, 2019

In this thought-provoking keynote from #mtpcon London, Google Scholar and UN Advisor Kriti Sharma discusses the impact of artificial intelligence on decision making and what we, as product people, should be doing to ensure this decision making is ethical and fair. Key Points. Machine learning and decision making is often based on biased historical patterns and data.

Artificial Inteligence 150

Artificial Inteligence Data Visualization Framework Healthcare 150

Daniel Elizalde IoT Blog

NOVEMBER 22, 2019

An IoT platform is an integral part of any IoT product. It can help you accelerate your time-to-market, minimize risk, reduce development cost, and help you arrive at product-market fit faster. If you’re confused about IoT platforms, believe me, you are not alone. Many Product Leaders have the same challenge. It’s a complex topic and […]. The post What is an IoT Platform?

Product Marketing 147

Product Marketing Marketing Development Technology 147

UserInterviews

NOVEMBER 22, 2019

Love letters & breakup letters. Experience journey mapping. Prototype testing tweaks. This post unpacks the unconventional but fun-and-effective methods of Brandie Ward Smith.

User Testing 105

User Testing Customer Experience Testing 105

ProductBoard

NOVEMBER 22, 2019

Andrej Danko, VP of Product at productboard, recently joined Travis Kaufman, VP Product Growth at Gainsight, for a webinar discussion. The two had a lively chat about the Product Excellence methodology, the challenges of modern product management, how to improve products with customer feedback that is already being collected, and when not to take customer feedback at face value.

User Testing 98

User Testing Customer Feedback Webinar Product Management 98

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Gainsight

NOVEMBER 22, 2019

Today is the big day. You and the rest of the product team are launching what is sure to be the next game-changer. You’ve done all the legwork leading up to the release to make it a success, so what could go wrong? Why Aren’t Customers Adopting Our Latest Release? Your colleagues in Marketing, Sales, and Customer Success (CS) are trained on the new release.

Product launches 80

Product launches Feedback Software Customer Experience User Testing 80

TSIA

NOVEMBER 22, 2019

The goal of education and customer training organizations is to deliver training that is easily consumed and readily accessible to customers. The right customer training offers can provide a solid revenue stream for training organizations, but there are a number of different approaches that can be considered. The most common forms of customer-facing training are e-learning and instructor-led training, which consists of three options: Classroom training.

Education 52

Education Customer Feedback Blog 52

Bain Public

NOVEMBER 22, 2019

Over the last 3 years, Bain Public has worked closely with the Canada-based media production and distribution company WatchMojo. During this time, it has been our job as innovative and creative product leaders to help them uncover opportunities, explore pain points, align priorities and optimise their production process. As our partnership together has grown, WatchMojo has looked to us for clarity.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52