Wed.Jul 29, 2020

Understanding Users: Learnings from the #mtpcon Session Speakers

Mind the Product

Get a better understanding of your users with insights from Joe Leech, Kristen Berman, Alicia Dixon and Steve Portigal in these Breakout Session talk videos from #mtpcon Digital 2020.

Insights from an Intern: One Month at Modus Create

Modus Create

A lot has changed since I wrote my last blog post. I officially graduated from high school, attained my first AWS certification (hopefully first of many more to come!) and I’ve recently finished one month at Modus.

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Critical Thinking for Product Leaders

Mind the Product

Critical thinking is a topic that resonated with product leaders in our state of product management survey late last year – many of you said that the ability to employ critical thinking had been the most essential skill in enabling you to progress your career.

What’s Your Organization’s Tolerance for Experiments?

Johanna Rothman

As I complete the Modern Management Made Easy books, I realize I need to explain how much tolerance an organization has for experiments. The more clients I have, the more I realize most organizations have a sweet spot for how much they can tolerate experiments or bets. Each person has an affinity for more or less change. And, most of us have some tolerance for experiments or bets. Most of us, in our non-work lives, flex more than our organizations do.

Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

How to Increase Your Beta Engagement by 75%

Centercode

Begging for feedback from unenthusiastic or inexperienced testers is a frustratingly common occurrence for many beta and delta testing teams. But tester engagement — and the resulting feedback — are both vital to test success.

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The Importance of Customer Retention: Don’t Let It Be Your Cinderella Metric

Userpilot

Retention: the lagging metric in SaaS that is the key to both survival and growth. It’s 6-7 cheaper than acquiring new customers. Plus, repeat customers spend 33% more on average than new ones.

Storytelling is great, but is it enough?

Inside Intercom

The notion of storytelling has pervaded the marketing world as of late. Companies work to unlock the story of their brand , to tell the story of their target customers, use data to tell stories about their industry or provide further insights.

The Importance of Customer Retention + 10 Ultra-effective Ways to Improve it

Userpilot

Retention: the lagging metric in SaaS that is the key to both survival and growth. It’s 6-7 cheaper than acquiring new customers. Plus, repeat customers spend 33% more on average than new ones.

Why this 15 months old startup, Locale.ai didn’t build the product for the first 6 months #BuildingMVP

NextBigWhat

1/10 The Idea: It all started with a personal problem. Working on projects involving geolocation previously, we had to build lots of internal tools. We saw: Companies collecting huge amt of lat/longs BUT. not having the right tools to use this data in operational decisions.

Demo 52

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

The Importance of Customer Retention: the Lagging Metric that Comes Back to Bite You!

Userpilot

Retention: the lagging metric in SaaS that is the key to both survival and growth. It’s 6-7 cheaper than acquiring new customers. Plus, repeat customers spend 33% more on average than new ones.

Product Manager vs Product Owner: What’s the Difference?

AB Tasty

So, you want to work in product? Understand what unites and separates PMs from POs, when to choose which and how to get started becoming one. This article was originally posted on AB Tasty as Product Manager vs Product Owner: What’s the Difference? Uncategorized Product Management

Product Love Podcast: Ben Taylor, Chief Data Evangelist of DataRobot (Part 2)

ProductCraft

Product Love · Ben Taylor, Chief AI Evangelist of DataRobot: AI and start-ups part 2 This week on Product Love, I sat down with Ben Taylor to continue our conversation.

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The 5 Pillars Of Good Design Leadership

StudioTeam

What does leadership entail in the context of design? What does a lead product designer have to concentrate on in order to be a good design leader? How does an organization benefit from strong design leadership?

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

ONE THING on Sanity and Multiple Products 

Product Culture

For extra fun, some of you are in charge of multiple products in a company's portfolio. In theory, each product should add to profitability and the whole should be greater than the sum of its parts. In practice, companies tend to focus on Product 1, the biggest source of current revenue. Longer-term ideas and projects get kicked further down the road and Product 3 never becomes a reality. I did a podcast with Chad McAllister about handling product portfolios here.

5 Factors to Consider When Building Your Product Strategy

Amplitude

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing.