Thu.Sep 19, 2019

Fuel and Friction: Five Behavioral Economics Lessons for Product Managers


You’ve probably come across Dan Ariely’s “Predictably Irrational” in an airport, or heard him on an episode of Freakonomoics Radio, or, most recently, caught him on HBO’s “Bad Blood.”

How to Make a Compelling IT Services Roadmap


Let’s face it, IT Services doesn’t get the glory it deserves. Most large organizations would quickly grind to a halt without the shepherding and management of the networks, applications, and information architecture managed by IT Services.

How do you Become a Product Manager?

Mind the Product

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. We chatted on the phone and then I realised that I’m asked this question so often that it seemed a good idea to condense my thoughts into an article.

Train Your Team to Usability Test in Just an Afternoon

dscout People Nerds

Teaching your team to do tactical research can be time-saving and career-changing. Here’s an outline for an interactive workshop you can run today

How to Apply Best Practices from Site Reliability Engineering in Your Organization

Speaker: Liz Fong-Jones, Principal Developer Advocate,

Modern software organizations build increasingly complex distributed systems with many moving parts. As senior software leaders, we often struggle with noisy alerts, grumbling between Dev and DevOps, slow incident resolution and many other related pain points. It’s hard to figure out what to do with this increasingly difficult problem, yet it’s clearly our responsibility to deliver features and production quality. We are excited to be joined by Liz Fong-Jones, who has a deep understanding of what it takes to implement SRE-type practices in many different kinds of organizations. She brings together a picture and set of practices under the umbrella of Production Excellence that provides a clear and practical plan for senior software leaders.

Achieving Business Process Agility in Product Enterprises

Spice Catalyst

Every product enterprise, no matter what products and/or services they deliver to their markets, face one common business challenge – CHANGE. The ambition of every product enterprise is to be flexible to meet the changing requirements and continue to make the business sustainable.

More Trending’s Steli Efti on balancing competition and collaboration in sales

Inside Intercom

Some leaders mistake internal competitiveness for toxicity, opting instead to exclusively focus on collaboration. They avoid any internal ranking, out of fear that the workplace will become negative – or politically charged. This is the recipe for a mediocre sales team.

Want a job in Product Management? Here’s how.


I’ve been championing product management for 15 hears now. In the early days it was a real struggle. Hardly anyone had heard of product. I was often called project manager. If they had heard about product management, they CERTAINLY didn’t want a job in product.

The Three Changes in iOS 13 that Product, Marketing, and Technology Teams Need to Know


Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide.

The past, present, and future of FYI: How Hiten Shah turned an obsession with customers into Product Excellence


Welcome to our Age of Product Excellence series — a deep exploration of the Product Excellence Methodology, the product leaders who practice it, and the excellent products that result.

The Definitive Guide to Predictive Analytics

By embedding predictive analytics, you can future-proof your application and give users sophisticated insights. The Definitive Guide to Predictive Analytics has everything you need to get started, including real-world examples, steps to build your models, and solutions to common data challenges.

A Conversation with Quantitative UX Researcher Randy Au


When Randy Au, Quantitative UX Researcher at Google, was a kid, it wasn’t like he went around saying, “When I grow up, I’m gonna be a UX Researcher!” Because, who says that? And what exactly is a Quantitative UX Researcher, anyway? “I I work with a lot of UX Designers and Qualitative Researchers now who come from straight up industrial design backgrounds,” says Au, “but they’re some of the top consumers of analytic content, along with Product Managers. Which makes sense.

UX 40

How to create affinity diagrams to organize and cluster your ideas


How to create affinity diagrams to organize and cluster your ideasComing up with effective solutions in collocated and remote teamsAffinity mapping is one of the most popular and effective methods that help teams organize ideas and come up with viable solutions and action plans. In this article, we will do a deep dive into the […]. The post How to create affinity diagrams to organize and cluster your ideas appeared first on MiroBlog | A blog by Miro

Here’s How to Make your Study Design Remote-Mobile Ready

dscout People Nerds

Remote mobile research can get you some powerful data—but to gather it effectively, you’ll need to shift your study design. Here’s how to set yourself up for success.


Baseball’s Era of Experimentation: What it Means for Fans Who Love the Game


Free agency. The designated hitter. Intentional walks. Interleague play. The wild card. Sabermetrics. Instant replay. Ugh, instant replay. Those are just a few major strategy changes that have been implemented by Major League Baseball over the past few decades.

A New Segmentation Model for Customer Onboarding

A great customer onboarding program is a proactive and meaningful way to make a lasting impact on customer engagement, retention, and expansion. In this eBook, Skilljar will show you a new framework for building a customer onboarding program, including how to segment users and drive long-term value and retention through education.

What is NetFlow? The Complete Guide to NetFlow Monitoring

eG Innovations

Introduction to NetFlow. The increasing complexity of IT Infrastructure demands extensive network visibility and security. For those who have been working in networking for a while, NetFlow is not a new technology.

Who’s Speaking at Amplify 2019?


Amplify , our premier product conference, is less than three weeks away. We hope you’ll join us in San Francisco this October 8th for a full day of talks, workshops, and networking with people as passionate about product as you are.