Are you familiar with how your users “perceive” your application or service? Do you celebrate with them when they’ve hit an important milestone? Adding delight and emotion to your application can have a profoundly positive impact on the user experience, create ‘tweetable moments’ and turn customers into evangelists. In this talk, learn how we at Google use the concept of “Engineering Emotions” to drive customer delight and evangelism especially in areas where emotion is notably absent e.g., developer tools.
In a recent live stream from one of our mentors of The Product Mentor, Shobhit Chugh, lead a conversation on this topic. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today!
Check it out…
About The Product Mentor
The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…
Better Decisions. Better Products. Better Product People.
Each Session of the program runs for 6 months with paired individuals…
- Conducting regular 1-on-1 mentor-mentee chats
- Sharing experiences with the larger Product community
- Participating in live-streamed product management lessons and Q&A
Throughout the program, each mentor leads a conversation in an area of their expertise that is live streamed and available to both mentee and the broader product community.
Enjoy!
Jeremy Horn
The Product Guy
The Product Guy 