Thu.Jan 31, 2019

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Is a Subject Matter Expert a Better PM?

ProductCraft Debates

Make yourself indispensable is a common piece of advice giving to those who are just starting out in their careers or trying to carve out a niche for themselves. You’d think that being a subject matter expert is the fastest way to being indispensable, but our poll this week suggests otherwise. We asked which makes a. The post Is a Subject Matter Expert a Better PM?

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Problem Solving is the Future of Product Management

The Product Guy

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Optimize with Operator: Work smarter with automation and bots

Intercom, Inc.

We’ve spoken at length about the impact automation and bots can have on your sales and support teams – all powered by Operator. But you may be wondering what Operator is and what exactly does it do? Operator is our automation technology that powers all of our bots. It’s the driving force behind the bots that take mundane tasks off your hands, like Task Bots , Custom Bots and Answer Bot.

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The Rise of Product Ops: the New Discipline Powering Product Excellence

ProductPlan

As product management continues to evolve, many new practices have been put in place to optimize product teams. Agile, Kanban, and similar methodologies have helped shape the landscape of product management in the 21st century. And the landscape continues to change at a rapid pace. New tools for product management teams appear frequently, each promising to improve the process in some way.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Is that Job too Good to be True? How to Check you’re Applying for a Product Management Role

Mind the Product

You don’t have to look very far to find a ton of companies and organisations who are hiring for Product Management roles. If you’re lucky, you might be applying for a new job through a forward-thinking recruitment process where you see the demands of the role first-hand and can make a collective decision with your potential future colleagues on whether you’re a good fit for each other.

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Welcome to the Future of Work

The Product Coalition

By the year 2027, the majority of the United States labor market will be freelancers. With automation, machine learning, and online platforms changing the way we work, the workforce is changing with it. And it’s not only technology driving the change. As a new generation of workers begin their careers, their goals, expectations, and priorities are pointing them away from traditional roles and toward a project-based gig economy.

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The Customer Isn't Always Right

Under 10 Consulting

Is there such a thing as a bad customer? Yes, sometimes. We all get requests from customers—some reasonable and some otherwise. In the back of our minds, there’s a little voice saying, “The customer is always right. Right?”. Do you ever get unreasonable requests from customers (or their sales reps)? . You’re not alone. . L.L. Bean sent this in a note to their customers: Increasingly, a small, but growing number of customers has been interpreting our guarantee well beyond its original intent.

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Release Notes: January 2019

Amplitude

Organize your work faster with a new add item experience. Available for all customers. Adding charts to a dashboard, telling a story with Notebooks, or organizing your content with Team Spaces are some of the most critical workflows in Amplitude today. Now, that experience is lightning fast with the new add item experience. Like the search experience we revamped in December 2018 , you can now organize your content in Amplitude at breakneck speed!

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Top Google Calendar features to schedule remote meetings

Miro

Working in a remote team can be very challenging, especially if you’re trying to schedule a meeting with someone in a different time zone. As a distributed organization of 150+ people working from Europe, the United States and Australia, we know first-hand how painful this scheduling process can get, but we also understand that real-time […]. The post Top Google Calendar features to schedule remote meetings appeared first on RealtimeBlog | A blog by RealtimeBoard.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The Blending of Professional Services and Support

TSIA

Over the last several years, TSIA has been analyzing and forecasting the incredible disruption “as-a-service” technology (XaaS)offers will have on traditional technology business models. Our research has found that one of the more pervasive effects of industry transformation has been services organizational convergence —the merging of previously independent service lines into organizational structures that improve the customer experience and reduce the cost to deliver.

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Are Product Managers the CEO of Their Product or Not?

DevelopmentCorporate

The Great Debate In 1998 Ben Horowitz, of Opsware and Andreessen Horowitz fame, penned a piece entitled “Good Product Manager/Bad Product Manager” where he asserted: “A good product manager is the CEO of the product. A good product manager takes full responsibility and measures themselves in terms of the success of the product. They are […]. The post Are Product Managers the CEO of Their Product or Not?

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Why A Couple of Event Nerds Decided to Revolutionize the Way You Buy Super Bowl Tickets

StubHub

By Garrett Reeb, Senior Product Manager & Jon Fulton, Product Design Manager They call us event people. But, let’s be honest, we’re really event nerds , and we wear that badge with pride. Between us we’ve experienced hundreds, maybe even thousands, of concerts, festivals, and shows of all kinds. What we really love, though, are what people in the business refer to as “head” events.

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Understanding your ideal customers and how to sell to them

Intercom, Inc.

We’ve thought about this truth a lot during the last few months at Intercom as we’ve been going through our annual planning. As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. The process of defining your positioning strategy is not a one-and-done deal – in a crowded marketplace, it needs to be an ongoing exercise.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Here’s why Shipping is so important to me

The Product Coalition

From the early days of our startup , I’ve been putting a lot of effort creating a culture of product shipping. Developing a B2C product , our goal was to ship 2 new releases each month. At first our releases included only our mobile apps (iOS and Android) but with the evolution of our architecture , we included more server side updates (holding the majority of our logic) and back-end tools, almost on a weekly basis.

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25 Digital Marketing Tools for Digital Agencies in 2019

Usersnap

It doesn’t matter if you are a solopreneur digital marketer, a freelancer or work in a huge digital marketing agency. Digital marketing tools are a way to gain a competitive edge. We put together a list of 25 tools that will help you to satisfy your customers, automate repetitive tasks and give you a better insight into how users are interacting with your customers’ product.