Are Bad Product Experiences Leading to Negative Results for Your Customers?
ProductPlan
JANUARY 10, 2020
A human mind is a pattern-seeking machine. Our species has evolved an impressive ability to spot small, subtle clues to more significant trends. In prehistoric times, this helped us find food sources and avoid predators’ hunting grounds. Today, your customers are using this same pattern-seeking skill to turn their product experiences into beliefs about your company and your products.
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