Thu.Nov 10, 2022

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What are Customer Pain Points and How to Properly Address Them

Userpilot

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points? Why do customers’ pain points matter? Common pain point categories.

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The keys to a successful product knowledge transfer: part 1

Mind the Product

In this guest post, Luke Conely delves into a few considerations to make when putting together your knowledge transfer plans as your product develops in the market. Read on for part 1 of 2 in his series. [.] Read more » The post The keys to a successful product knowledge transfer: part 1 appeared first on Mind the Product.

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How to build a roadmap for customer-facing analytics

ProductBoard

A customer-facing analytics roadmap in 3 steps Customer-facing analytics is one of the most under-delivered product feature sets in SaaS. In 9 out of 10 SaaS platforms, SaaS users lack smart insights to help them make confident business decisions. This need for easily consumable insights is an untapped opportunity for SaaS vendors. Your customers are 23x more likely to drive new business when.

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Fostering Collective Development, Bonding, and Connection at Product Plan Fest 2022

ProductPlan

Many of us have been to a corporate event at some point in our careers. Often they focused on lengthy training sessions, had a high-stakes environment of “impressing your boss,” and the cocktail hour mingling that was more painful than relaxing. While the COVID pandemic put these events on hiatus, they sadly still exist. But we knew it didn’t have to be this way.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Bureaucracy-Free Research Recruitment

UserInterviews

How product managers, UX designers, and marketers can recruit customers for research—without going back and forth with Sales and BI teams.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?

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How to Run a Product Discovery Workshop (With Templates and Examples)

airfocus

As many, if not all, product managers will agree: the first stage of product development is often the most crucial. To help speed things up and ensure that no stone goes unturned, you can use a product discovery workshop to guide this early phase of development.