Tue.Jun 21, 2022

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Customer Love Stories Podcast: Episode 10

Alchemer Mobile

How do Portland Timbers and Barak Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.

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How product managers should use competitive intelligence before launching a product

Mind the Product

Gaining a competitive advantage in the market is a huge challenge for relatively new SaaS businesses. Before you make any product-driven decision prior to the launching, consider reading this article about using competitive intelligence. [.] Read more » The post How product managers should use competitive intelligence before launching a product appeared first on Mind the Product.

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Customer Love Stories Podcast: Episode 10

Alchemer Mobile

How do Portland Timbers and Barack Obama both use authenticity, storytelling, and community to build lifelong fandoms? In this episode of Customer Love Stories, the VP of Marketing at the Portland Timbers and the Portland Thorns, Mark Jacobs, sat down with Robi Ganguly to discuss all things customer love. -->. Host: Apptentive CEO and Co-founder, Robi Ganguly.

Download 130
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Bring the JOY back to work by Ben Newell

Mind the Product

In this keynote session at #mtpcon SF+Americas 2022, Ben Newell, VP of Product at Stitch Fix looks at disrupting ruts and the benefits of bringing the joy back to work. [.] Read more » The post Bring the JOY back to work by Ben Newell appeared first on Mind the Product.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The Onomy Protocol: Blockchain as a Decentralised Multichain Exchange

The Product Coalition

Decentralized Finance (DeFi) has opened the door to many innovative financial services that eliminate the need for middle-entities that slow down financial transactions and increase gas fees. Many see DeFi as a strong contender that could rectify the shortcomings of central finance (CeFi) and bring about a significant shift in the global economy. Real progress is not possible by setting these two worlds at odds but rather by building a bridge between them that allows both to benefit from each ot

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Getting Started with Test-Driven Development and its Key Benefits

The Product Coalition

Understand how the TDD methodology works and tips to implement this practice into your development process. Continue reading on Product Coalition ».

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A guide to using the “Double Diamond” framework to score product home runs

ProductBoard

The double diamond is a popular framework for conducting product discovery, and the one we use here at Productboard. Some roll their eyes at it, and some swear by it. But one thing is true: if you’ve been in the product world long enough, you’ve launched a feature at some point that — let’s face it — fell a bit flat. And usually not choosing the right problem and solution is to blame.

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Consent Forms for UX Research: A Starter Template

UserInterviews

Do you have permission for that? Here’s how to write an easy-to-understand informed consent form, plus the template we use at User Interviews.

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Book Summary: The Innovation Stack by Jim McKelvey

The Product Coalition

Key learnings + bullet point summary. Continue reading on Product Coalition ».

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Product Development Fallacies: How to Avoid the Feature Fallacy Trap

Userpilot

Is the feature fallacy trap really a thing? Can you as a product manager avoid this? We’ve all been there… having that tough conversation about how that next awesome feature will change it all. The truth is though, no matter how much we think we’re one feature away from making it big, the likelihood is that is not going to happen. We often fall into product development fallacies.

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How to Get a Meta Referral

PMLesson's Ace the PM Interview

Being one of the biggest tech companies on the planet, it should be no surprise that landing an interview (and a job offer) at Meta is no easy feat. And with the latest news of a tech hiring freeze , doing so maybe even more competitive than ever. The Impact Of A Tech Hiring Freeze On You Hiring freezes and layoffs are becoming commonplace in tech. What does that mean for you and your job in the coming months and years?

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15 Customer Onboarding Statistics To Know in 2022 and How To Level Up Your Onboarding?

Userpilot

Why do you need customer onboarding statistics? In SaaS, customer onboarding is a continuous and comprehensive process. This calls for you to know the relevant industry statistics to use as benchmarks to guide your onboarding strategy. Remember that your main target is to deliver superior value each time a customer interacts with your product. So let’s dive in!

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The 9 Best Product Roadmap Tools of 2022 (Paid & Free)

PMLesson's Ace the PM Interview

There is (perhaps) nothing more fundamental for product managers and their teams than the product roadmap. Product teams refer back to their product roadmap to understand how a product or solution will develop over time. Product roadmaps help prioritize critical features and sketch out the scope of the product's development. In many cases, product roadmapping software is offered as a SaaS (software-as-a-service) product.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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2022 Japanese Visual Trends Insights from Adobe Stock

freshtrax

Adobe Stock is a stock photo service that provides designers, businesses, educational institutions, and government agencies with tens of millions of carefully selected, high-quality royalty-free photos, videos, illustrations, vectors, 3D, and templates that can be used for any creative project. ( Ref. ) Each year, the company publishes the Creative Trends Forecast, a global and regional forecast of creative trends.

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What is a Chief Product Officer (CPO) and What Does It Take To Become One?

Dragonboat

Executive Summary A Chief Product Officer (CPO) oversees an organization’s entire product portfolio while achieving the company’s vision and mission and driving business outcomes. It is one of the most cross-functional roles within a company. Designing, building, and delivering products while achieving outcomes and bottom-line impact relies on many decisions from the CPO.

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Supporting Circular IT and Zero Waste Strategies with Flexible Licensing

eG Innovations

Circular IT and Zero Waste Strategies are vital goals for eG Innovations. To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ. Circularity in IT. “Circularity is a future-proof alternative for the take-make-waste model, offering the next step in our economic model.

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Using Product Analytics To Drive Product Roadmaps

Gainsight

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . Not only can it be difficult to figure out which features to prioritize, but product leaders can also struggle with engineering dependencies, executive demands, and the need to operate with agility in a market that moves faster every day. Suffice it to say that this is a tall order—one that’s even harder without the right tools in place.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Integrating Security Into Your CI/CD Pipelines

Modus Create

How can I deliver software faster, more frequently, and with lower risks and costs? . Every software leader thinks about this question and relies on automation to fight the battle on all fronts. However, the DevOps culture often neglects security in favor of faster releases. While having faster releases is a huge win, faster releases resulting from little to no security checks is a critical problem.

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3 Important Trends From the 2022 CS Index and Why It’s Important to Your Business

Gainsight

Gainsight and RevOps Squared had an incredible response to our Customer Sucess Index 2022. It makes perfect sense too. Investment in customer success (CS) is causing a significant impact on companies’ revenue and growth. According to the Index, companies spend anywhere from 3% to 20% of revenue on customer success. Why this level of investment?

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Fostering allyship at work: Being out and bringing people in for Pride 2022

Intercom, Inc.

One of our most important Intercom values is “ we go further together.” That value doesn’t just apply to our work, it guides the way we relate to each other – and it’s especially relevant for Pride 2022. In a world that’s so determined to single out members of the LGBTQI+ community, we stand strong with the help of our allies. Our global community appreciates the importance of strength in numbers and a huge chunk of that margin are the allies that show up to love us, support us, and

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