Thu.Apr 14, 2022

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Intervision: Learn how to collaborate differently

Mind the Product

Your sole role as a product manager is essentially problem-solving. To help you with facing different challenges, intervision can be an effective approach. How can you collaborate differently using intervision? Let’s dive into it! [.] Read more » The post Intervision: Learn how to collaborate differently appeared first on Mind the Product.

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Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. “Thanks to the power of mobile, this cutting edge technology is at the fingertips of everyone with a cell phone right now,” Chip Kanne, Head of

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Welcoming our new Chief People Officer and other senior leaders

Intercom, Inc.

I am delighted to share that our senior leadership team here at Intercom continues to grow. Today, I’d like to welcome three experienced new senior leaders, starting with L. David Kingsley, who has joined Intercom as our first Chief People Officer. As Chief People Officer, David will lead the company’s global People organization, including talent acquisition, onboarding, learning and development, HR business partners, total rewards, diversity, equity and inclusion, and real estate & workplac

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How Can You Get the Most Out of Your User Interviews?

The Product Coalition

The Do’s and Don’ts of User Interviews Continue reading on Product Coalition ».

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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What is a good retention rate in SaaS and how to improve yours?

Userpilot

Have you ever wondered what is a good retention rate for your business? If you’ve been looking for ways to increase your customer retention, you’re in the right place. In this article, we talk about: Customer retention rate and what it means for your business. Standard retention rates. How to achieve high customer retention rates, and. Tools you can use to boost your retention rate.

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Airtable Onboarding Teardown: How to Build an Amazing SaaS User Onboarding Experience

Userpilot

In this article, we’re going to do a deep dive into the Airtable onboarding experience and how you can recreate it for your users. How users get to know your product is critically important (whether they are new employees or just using your product). By digging into and deconstructing the way they manage the onboarding experience , we’ll try to draw out some principles of success that will help you and your team craft an exceptional onboarding process.

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15 Digital Ethnography Tools for Remote UX Research

UserInterviews

The top digital ethnography tools for UX research data collection and analysis. Includes user reviews and 2022 pricing information.

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How to develop, measure, implement, and increase feature adoption

Mixpanel

For many years, I had no idea where to put my sunglasses in my car. I’d hop in and simply chuck them into whatever vacant space was nearest. Far too often, that space was the black-hole gap between the edge of the driver’s seat and the center arm-rest panel. I lost many pairs of sunglasses to that gap, to the point where I finally stopped buying any pair of shades worth more than $50 because the ROI on them, given the amount of time I managed to keep them, was too small.

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What are you packing?

Business of Software Conference

On day one of Business of Software’s In-Person Europe Conference , Joe Leech mentioned he was part of the bum-bag brigade (fanny-pack fraternity for those in US) and some may have noticed I also had a handy satchel with me during the conference too. So I thought you might be interested (and if you aren’t, well you’re already this far so just keep reading anyway) in what we considered to be BoS Conf essential enough to be on our person all day: Kirk: 3 sharpies 2 biros Disinfectant wipes Hand san

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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5 Ways Chief Customer Officers Can Drive Net Revenue Retention

Gainsight

This post was originally published in Ecommerce Times. Though the pandemic isn’t exactly in the rearview mirror yet, we are beginning to understand the effect it’s had on B2B firms across the country — and around the world. One of the biggest paradigm shifts is an increased appreciation for the customer base. We can’t take our customers for granted — ever.

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How to handle comp challenges at every startup stage — Kaitlyn Knopp’s advice from Pequity, Instacart, Cruise & Google

The Review by First Round

Today’s episode is with Kaitlyn Knopp , founder and CEO of Pequity , which automates HR workflows to make compensation more equitable and scalable. Prior to starting Pequity, Kaitlyn built compensation programs and teams at companies like Instacart, Cruise, and Google — bringing a deep well of experience to this often complicated topic. We start our conversation with her advice on the traps founders need to avoid when they’re making their first hires.

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Great benefits of learning UX design

TryMyUI

This current era of science and technology is concerned with buying and selling services online. This means that the user experience of a digital product or service is key. That includes product design, content, and display. This post uncovers several benefits of learning UX design, so let's dig into the details. The post Great benefits of learning UX design appeared first on TryMyUI Blog.

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Questions (+ Answers) For Launching A CS Ops Team

Gainsight

Transforming your customer success strategies into revenue-driving operations takes more than additional customer success managers. Expanding the team is not always the right answer to address scale and impact. Often, it’s about leadership. Just as you wouldn’t expect to scale without a sales or marketing operations team, you can’t achieve the growth you dream of without a CS Operations team either.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Infused Analytics: The Evolution Of The Analytics Industry

Qrvey

With any technology, there is always a natural evolution of the industry and analytics is no different. In short, Infused Analytics is the next stage of the analytics industry. With a shift towards SaaS, a new breed of analytic products is required to serve SaaS companies where legacy business intelligence (BI) solutions cannot. What’s Evolved. The post Infused Analytics: The Evolution Of The Analytics Industry appeared first on Qrvey.

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Overcoming the 10 dysfunctions of product management

ProductBoard

This piece is a guest post from Rajesh Nerlikar, CEO of Prodify. In the opening chapter of Build What Matters, Ben Foster and I defined what problems the Vision-Led Product Management framework was intended to solve by naming them the 10 dysfunctions of product management. So when I met the folks at Productboard, we thought it might be really interesting to talk about how their product could help.

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Amazon AppStream 2.0 vs Amazon WorkSpaces

eG Innovations

What is the difference between Amazon AppStream 2.0 and Amazon WorkSpaces? Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). Once you understand the differences between the two services the choice is usually clear from the use case.