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More Than Moderated: Introducing Our Upgraded Workflow for Unmoderated Research

Learn how User Interviews helps you source and manage participants for surveys, usability tests, think aloud tasks, card sorts, and more.

Over the last six months, we’ve been busy building a better solution for unmoderated research recruitment. The goal: to make it fast and easy to recruit top quality participants and manage cohorts of users taking surveys, usability tests, and other remote studies. We’re thrilled to unveil our upgraded solution for unmoderated research—now complete with a hands-off workflow, bulk actions, and integrations with your tools of choice.

Check out all these features and more on our Usability Tests & Surveys page.

👉 Explore our unmoderated solution →

Quick start video guide: Launching an unmoderated study in 5 steps

Key use cases: How teams use User Interviews for unmoderated research recruitment

Why teams choose User Interviews to source and manage participants for unmoderated research:

  • Precise targeting of specific user segments (vs. a gen pop audience)
  • Advanced screening and verification for better control over who you’re getting insights from
  • In-depth contextual responses via longer qualitative surveys, “think aloud” tasks, and complex usability flows
  • A global record of customer participation across all studies and methods, enabling transparent governance over org-wide research

Need some inspiration? Here are just a few examples of unmoderated studies our customers like to run with User Interviews.

Keep an eye out for our next post in this series where we’ll dive deeper into the features we’ve built to support your surveys and remote usability tests. Plus, tips for running unmoderated studies when sourcing from our panel with Recruit, or when conducting research with your own users with Research Hub.

Zoe Nagara
Senior Director, Product Marketing
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