Mon.Jul 18, 2022

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What does it mean to be a global product manager?

Mind the Product

In celebration of World Product Day tomorrow we thought we should look at what it means to be a global product manager. Think about the many challenges of managing global products – how do you address the differences between users in different regions, for instance? And how do you ensure success? To get some answers, [.] Read more » The post What does it mean to be a global product manager?

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Des Traynor talks startup strategy, product fundamentals and Enterprise SaaS on 20VC

Intercom, Inc.

Our Co-founder and Chief Strategy Officer Des Traynor joins the 20VC podcast for a fascinating conversation with host Harry Stebbings. Des shares insights from the full range of his career – the chat is packed full of anecdotes and lessons about the origins of Intercom, the most enduring startup myths, his approach to angel investing, the challenge of SaaS product marketing, and much more.

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Time To Build

svpg

By now everyone that reads these articles is aware that our industry has entered yet another one of its down cycles. Most of the companies I know of and work with have had at least some level of staff reduction, and have worked to bring down their spend. Some have a sizable war chest because. The post Time To Build appeared first on Silicon Valley Product Group.

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The One Skill that Will Make You a Great Product Manager

The Product Coalition

How should product managers use OKRs to create alignment and encourage engagement? Continue reading on Product Coalition ».

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Why People See Problems Where There Are None

Nir Eyal

Our baseline dissatisfaction is what motivates us, but we must harness it correctly. Do you often experience a strange malaise, that feeling of blah-ness you can’t quite explain? The good news is you’re not alone. You may be surprised to learn that, although people don’t often admit it, everyone’s default state is dissatisfaction; it’s how we evolved.

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Customer Loyalty Analytics: How To Collect Analytics Data and Drive Retention in SaaS?

Userpilot

How can customer loyalty analytics help you understand the retention potential? Is customer loyalty analytics the same as customer retention analytics? In SaaS, customer loyalty is extremely important, but it takes time to achieve. So, let’s see how customer data analytics can help you improve loyalty and drive retention for your SaaS business.

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How Should Starbucks Product Managers Sell Coffee In China?

The Accidental Product Manager

Competition is heating up for coffee in China Image Credit: dunhilaryu. When you want to get a cup of coffee, where do you go? In the U.S., most of us generally head to a Starbucks. It turns out that if we were in China, this is also something that we can do – Starbucks has expanded until they are just about everywhere in China. However, as Starbucks has become more and more successful, other firms have seen this and have decided that they want to start to offer coffee in China.

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How to Drive Customer Loyalty and Retention in SaaS

Userpilot

Are you satisfied with the customer loyalty and retention rates of your SaaS? If you aren’t and want to boost these metrics, this article is for you! Today we explore what customer loyalty and retention mean for SaaS, how retention differs from loyalty, and tactics to help you boost both. TL;DR. Customer loyalty measures the likelihood that a customer will do repeat business with you because they love your brand.

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Product Discovery Done Right

Bryce York

When you’re busy, good product discovery is the first thing to fall by the wayside. You might have heard me say before that a product manager stretched too thin becomes a project manager. That’s not to say project management is any less than product management. Instead, it’s to point out that there’s a balance between Delivery and Discovery. When responsible for too many projects, the natural response is to reduce the time spent doing Discovery work.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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How to Use Variable Rewards to Hook Users and Drive Product Adoption

Userpilot

What are variable rewards and how can they help you drive product adoption for your SaaS? Variable rewards are at the heart of Nir Eyal’s behavioral design framework called “The Hook Model.” As the creator of the framework describes the concept himself, variable rewards “drive users crazy” and keep them glued to your product. If you want to learn more about the psychology behind the variable rewards and understand how to use them effectively in your app, then you’ve come to the right place!

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Selecting an appropriate usability testing sample size

TryMyUI

Have you ever wondered how a sample is selected for usability testing of a prototype? What are the significant factors on which sample size is selected? And how it goes through usability testing before a launch. What is an appropriate usability testing sample size? . The post Selecting an appropriate usability testing sample size appeared first on TryMyUI Blog.

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The floating action button: the best SaaS guide to date ??

Usersnap

Work smarter, not harder. Everyone has heard that saying at least once in their life. And that’s what the floating action button aim to do. Also known as feedback menus at Usersnap, floating action buttons make a website more user-friendly; many companies find them necessary when collecting customer feedback , and making product or website improvements.

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How to Measure Business Agility: Traits of Agile Organizations

Modus Create

Most companies are somewhere on the journey to becoming a next-generation, customer-centric, fully agile businesses. What does it look like when you finally get there? I have compiled a list of questions to help you assess where your organization sits on the agility spectrum. I’ve synthesized the broad traits of agile organizations, based on research and experience helping clients transform into more agile businesses.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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A Product-Led Growth Strategy is Product Management

Feedback Loop

Tiama Hanson-Drury is the chief product officer at Minna Technologies.