Wed.Oct 05, 2022

article thumbnail

Customer-led product strategy: a guide

Mind the Product

Customer-led product strategy is about designing the best product experience. This article by Alyona Medelyan, Ph.D. CEO and co-founder of Thematic shares how to approach it and how to avoid the common pitfalls. [.] Read more » The post Customer-led product strategy: a guide appeared first on Mind the Product.

article thumbnail

Management coach Lara Hogan on perfecting the leadership craft

Intercom, Inc.

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. But no matter how isolating a management position can feel, you’re not going through it alone.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Let’s talk about OKRs – The Product Experience

Mind the Product

In this week's episode on The Product Experience, Lily and Randy take a trip down memory lane to the best words of wisdom on OKRs from a range of product experts on the podcast. Tune in to listen to actionable insights from Storm Fagan, Todd Olson, Petra Wille, and more! [.] Read more » The post Let’s talk about OKRs – The Product Experience appeared first on Mind the Product.

155
155
article thumbnail

How To Choose a Retention Model for Your Product

The Product Coalition

Let’s discuss how to customise a Retention model to meet your product’s specifications and needs. Continue reading on Product Coalition ».

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

Built to last: Nurturing customer relationships that will survive a downturn

Gainsight

Many a classic TV show has been built around the importance of friendship. via GIPHY. From Stranger Things to Brooklyn Nine-Nine to, well, Friends , we love to watch groups of friends spend time together as they celebrate the good times—and stick together during the tough times. . As Gainsight CEO Nick Mehta pointed out recently in an article for Inc. , we seem to be headed toward some of those tough times.

More Trending

article thumbnail

ONE THING on Slick Trick

Product Culture

How do you deal with a new technology that you're not sure you will invest in? Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly. Name. *. First Name. Last Name. Email. *. Our Privacy Policy. *. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Naming 52
article thumbnail

Information Technology

ProductPlan

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. Metaphorically, it is the lifeblood of the Information Age. On a high level, it is anything and everything that has to do with computing and communications. That said, the term is generally applied only to technologies used in a business environment.

article thumbnail

Can Product Leaders Manage Their CEO?

ProductBoard

Some of the greatest icons and most successful CEOs such as Mary Barra (GM), Indra Nooyi (PepsiCo), and Lisa Su (AMD) are product leaders at heart, and had careers in product management and product development before taking the top job. You would assume that if there are some remarkable leaders that know the product, then they should lead the product organization.

article thumbnail

Discovery Is Messy: How Do We Keep Track of All That We Are Learning?

Product Talk

As you start to adopt the continuous discovery habits, it’s easy to get overwhelmed by how much stuff you generate. What do I mean by “stuff”? Opportunity solution trees , experience maps, interview snapshots, interview notes and recordings, story maps , assumption maps, assumption test plans , and results. Inevitably, you might start to wonder, “How should I keep track of all of this stuff?

article thumbnail

How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

article thumbnail

Intercom’s product principles: Start with the problem to achieve better solutions

Intercom, Inc.

“The problem we’re trying to solve is…”. That’s a common opening statement at Intercom. Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. This is the eighth post in a series exploring our product principles. Here, Stephen discusses our engineering principle “Start with the problem”. In our ritual Friday afternoon ‘Show and Tells’ people from across the company demo what they’ve been working on, and that’s how they open their presentat

article thumbnail

Application Programming Interface (API) Products

The Product Coalition

API Products and API-as-Product refers to APIs that are developed and managed like products. Getting an understanding of what API Products means within your team will help you understand each other better and, ultimately, build better APIs faster. If you’re familiar with product management, product ownership or digital products then you might think API Products doesn’t warrant definition however, many people developing and managing APIs haven’t had to manage products before or think about them i

article thumbnail

Built for you: Inbox updates, customizable conversation assignment, and more!

Intercom, Inc.

More languages, more efficiency, and more satisfied customers: Welcome to the September edition of Built for You. So much of delivering an incredible customer experience happens behind the scenes. The live chat experience is so effortless for customers that it’s easy to assume it’s the same way for support teams. The truth is, it takes a lot of operational work, data analysis, and support skills to make world-class customer service look easy.