Tue.Apr 16, 2019

The Definition of Done: What Product Managers Need to Know


Are we there yet? This is a difficult question to answer when no one agrees on where exactly “there” is. In an Agile world full of cloud-based solutions, there’s no shrink-wrapped container full of widgets that truly signifies completion. And, there’s always an opportunity to ship code that is far from a “finished” product.

Innovation by Design: How to Unlock New Business Opportunities

UX Studio

The term “design” often describes a visual output – a form, colour, texture, layout – or a styling activity. In other cases, the meaning of design goes beyond a product’s appearance, also referring to how it works and its functionality.

APIs and Open Technology by Jeremy Brown

Mind the Product

Jeremy Brown heads up Red Hat’s Open Innovation Labs in Europe, Middle East and Africa, and he works with organisations who are looking to adapt their operations for the technology landscape of the digital era.

Product Manager Writing Skills to Grow Your Influence

Proficientz – Product Management University

How important are good writing skills for product managers? The short answer is, really, really important. You’ve written an MRD that (in your own mind) is a masterpiece, but no one’s reading it! You have to explain the gist of it in every meeting. There are two primary reasons.

Organizing for Customer Centricity

Speaker: Tatyana Mamut

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

Think Out Loud 101: A User Researcher’s Guide


Frowned upon at the movies, beloved in research. Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. In this article we will introduce readers to the exciting world of think out loud (TOL) studies!

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Product Love Podcast: Randhir Vieira, VP of Product at Headspace


Being a product manager, especially in the tech industry, can be a little overwhelming. Any PM who wants a mental refresh and a resurgence of energy might consider meditation as a way to manage their busyness and stress. Just ask Randhir Vieira — he’s been a meditator for over 25 years.

How to scale a global sales operations team

Inside Intercom

As your sales organization scales up, there’s one function that becomes crucial to your ability to drive revenue efficiently – sales operations. Until Xerox created the first team in the 1970s, sales operations didn’t exist.

Stakeholder Communications

Pragmatic Marketing

“It’s hard to make predictions, especially about the future.” ” Danish proverb. What does “second quarter” mean to you? For most technical teams, the second quarter is when they work on a project from April to June, hoping to deliver it by late June or early July. For executives and marketing teams, second quarter means the project will be available on April 1 at 8:00am so they can start promoting it.

The Beginner’s Guide to Identifying Beta Program Metrics


What are beta program metrics exactly? Which ones are important? Why do I need them? These are the types of questions that suddenly pop into the minds of product and program managers when an executive team comes looking for Key Performance Indicators (KPIs).

Build Product Progress with a Strong Data Culture

Speaker: Nima Gardideh, CTO, Pearmill

Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture. No matter how sophisticated your analytics are, if you're asking the wrong questions - or looking at the wrong metrics - you're going to have trouble getting answers that can help you. Join Nima Gardideh, CTO of Pearmill, as he demonstrates how to build a strong data culture within your team, so everyone understands which metrics they should actually focus on - and why. Then, he'll explain how you can use your analytics to regularly review progress and successes. Finally, he'll discuss what you should keep in mind when instrumenting your analytics.

Top Announcements from Atlassian Summit 2019

Modus Create

The Modus team recently attended the 2019 Atlassian Summit in Las Vegas. Among all the Keynotes, breakout sessions, and networking, there were a lot of exciting announcements at this year’s event about the future of the tool suite.

7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

eG Innovations

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access.

Have a Clear Hypothesis and Focus Area Before You Start A/B Testing

The Product Coalition

[link] I’m continuing with my video series on A/B testing. I added a few new questions this week and the transcription is below. Here are links to part 1 and part 2. Is there anything that should be done before you can start A/B testing?

UX Collective: How two designers in two locations run the largest design publication on Medium


UX Collective: How two designers in two locations run the largest design publication on MediumWHEN I STARTED MY UX DESIGN CAREER IN BRAZIL, all content available about the topic?—?in in books, blogs, online forums?—?was was in English. But the challenge of finding UX content in Portuguese became my motivation to learn a new language.Every Saturday morning I’d […].

Books 74

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

How to Improve Your Product Management Acumen and Excel in Your Career

Sequent Learning

Whether you’re a new product manager or one with a few years of experience, you’re probably on a quest to improve your effectiveness and produce better outcomes. As you may know, if you don’t find ways to accomplish all that’s expected of you, you’ll be driven by the urgent demands of others.

How to Get Hired as a Customer Success Director


In January, as a result of a merger, I started to search for a customer success leadership position. Over the course of a few months, I met with many CS leaders and got to hear about their challenges and also learned many lessons about the search process.

Deep Dive into Azure Sphere

Daniel Elizalde IoT Blog

In this episode of the IoT Product Leadership podcast, we discuss Azure Sphere. My guest today is Dr. Galen Hunt, Distinguished Engineer & Managing Director, Microsoft Azure Sphere. Dr. Hunt founded and leads the Microsoft team responsible for Azure Sphere. IoT security is one of the biggest challenges that IoT companies face today. In my previous episode […]. The post Deep Dive into Azure Sphere appeared first on Daniel Elizalde. Podcast

Leadership Is Not an Option — It’s a Necessity


“What?! We couldn’t believe what we were hearing. This officer wanted our team of mentor-Marines to patrol the route with the record for the greatest number of improvised explosive devices (IEDs) ever found in our area of operations. On foot. At night. With Afghan military partners we had just met — partners who seemed an. The post Leadership Is Not an Option — It’s a Necessity appeared first on ProductCraft by Pendo. Perspectives Leadership PM Role Product Teams

The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

“Be careful if you show up to your board meeting as a Growth gentleman” : AMA with Indus Khaitan, Chief of Growth @ Chargebee


Indus Khaitan, Chief of Growth at Chargebee joined us for a lively AMA on the ProductGeeks Community (Slack Channel) on growth, product and much more. Here is a quick summary of all that went down. The post “Be careful if you show up to your board meeting as a Growth gentleman” : AMA with Indus Khaitan, Chief of Growth @ Chargebee appeared first on NextBigWhat. Product Management #growth

Locked-In Syndrome: What we can learn from Boeing’s 737 Max decisions

Radical Product

The 737 was Boeing’s best-selling product. Airlines knew the product well and bought it year after year. Pilots were comfortable flying it. So when Airbus announced the A320 Neo in 2010, Boeing didn’t see it as a major threat.