Tue.Apr 16, 2019

The Definition of Done: What Product Managers Need to Know


Are we there yet? This is a difficult question to answer when no one agrees on where exactly “there” is. In an Agile world full of cloud-based solutions, there’s no shrink-wrapped container full of widgets that truly signifies completion. And, there’s always an opportunity to ship code that is far from a “finished” product.

Innovation by Design: How to Unlock New Business Opportunities

UX Studio

The term “design” often describes a visual output – a form, colour, texture, layout – or a styling activity. In other cases, the meaning of design goes beyond a product’s appearance, also referring to how it works and its functionality.

APIs and Open Technology by Jeremy Brown

Mind the Product

Jeremy Brown heads up Red Hat’s Open Innovation Labs in Europe, Middle East and Africa, and he works with organisations who are looking to adapt their operations for the technology landscape of the digital era.

Product Manager Writing Skills to Grow Your Influence

Proficientz – Product Management University

How important are good writing skills for product managers? The short answer is, really, really important. You’ve written an MRD that (in your own mind) is a masterpiece, but no one’s reading it! You have to explain the gist of it in every meeting. There are two primary reasons.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

Product Love Podcast: Randhir Vieira, VP of Product at Headspace


Being a product manager, especially in the tech industry, can be a little overwhelming. Any PM who wants a mental refresh and a resurgence of energy might consider meditation as a way to manage their busyness and stress. Just ask Randhir Vieira — he’s been a meditator for over 25 years.

More Trending

Stakeholder Communications

Pragmatic Marketing

“It’s hard to make predictions, especially about the future.” ” Danish proverb. What does “second quarter” mean to you? For most technical teams, the second quarter is when they work on a project from April to June, hoping to deliver it by late June or early July. For executives and marketing teams, second quarter means the project will be available on April 1 at 8:00am so they can start promoting it.

Top Announcements from Atlassian Summit 2019

Modus Create

The Modus team recently attended the 2019 Atlassian Summit in Las Vegas. Among all the Keynotes, breakout sessions, and networking, there were a lot of exciting announcements at this year’s event about the future of the tool suite.

7 Secrets to Becoming a Citrix Hero: A Must-Watch Webinar For Citrix Pros

eG Innovations

Things don’t always go right. And when things do go astray, you need to save the day. Especially in a Citrix digital workspace environment, there are too many things that could go wrong and affect application/desktop session access.

The Beginner’s Guide to Identifying Beta Program Metrics


What are beta program metrics exactly? Which ones are important? Why do I need them? These are the types of questions that suddenly pop into the minds of product and program managers when an executive team comes looking for Key Performance Indicators (KPIs).

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Have a Clear Hypothesis and Focus Area Before You Start A/B Testing

The Product Coalition

[link] I’m continuing with my video series on A/B testing. I added a few new questions this week and the transcription is below. Here are links to part 1 and part 2. Is there anything that should be done before you can start A/B testing?

UX Collective: How two designers in two locations run the largest design publication on Medium


UX Collective: How two designers in two locations run the largest design publication on MediumWHEN I STARTED MY UX DESIGN CAREER IN BRAZIL, all content available about the topic?—?in in books, blogs, online forums?—?was was in English. But the challenge of finding UX content in Portuguese became my motivation to learn a new language.Every Saturday morning I’d […].

Books 75

How to Improve Your Product Management Acumen and Excel in Your Career

Sequent Learning

Whether you’re a new product manager or one with a few years of experience, you’re probably on a quest to improve your effectiveness and produce better outcomes. As you may know, if you don’t find ways to accomplish all that’s expected of you, you’ll be driven by the urgent demands of others.

How to Get Hired as a Customer Success Director


In January, as a result of a merger, I started to search for a customer success leadership position. Over the course of a few months, I met with many CS leaders and got to hear about their challenges and also learned many lessons about the search process.

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company, but simply resolving a customer service issue or complaint is no longer enough. Learn the 4 steps that address the major points you need to consider when building a customer care roadmap.

Deep Dive into Azure Sphere

Daniel Elizalde IoT Blog

In this episode of the IoT Product Leadership podcast, we discuss Azure Sphere. My guest today is Dr. Galen Hunt, Distinguished Engineer & Managing Director, Microsoft Azure Sphere. Dr. Hunt founded and leads the Microsoft team responsible for Azure Sphere. IoT security is one of the biggest challenges that IoT companies face today. In my previous episode […]. The post Deep Dive into Azure Sphere appeared first on Daniel Elizalde. Podcast

Making the switch to sell for a product-led company


It was a Tuesday morning. Our team was gathered around a long conference room table, each of us seated comfortably, coffee cups in hand, and necks craned. Two Goldendoodles splayed out in the laps of their doting companions.

Leadership Is Not an Option — It’s a Necessity


“What?! We couldn’t believe what we were hearing. This officer wanted our team of mentor-Marines to patrol the route with the record for the greatest number of improvised explosive devices (IEDs) ever found in our area of operations. On foot. At night. With Afghan military partners we had just met — partners who seemed an. The post Leadership Is Not an Option — It’s a Necessity appeared first on ProductCraft by Pendo. Perspectives Leadership PM Role Product Teams