Mind the Product

MAY 10, 2022

World Product Day returns on 19 July 2022, and this year we’ll be celebrating “Product firsts”! We want to help those who are taking their first steps, whether into a new leadership role, a new industry, or simply starting their first job as a product manager. We’ll be spending the day hosting discussions about our [.] Read more » The post Put your nostalgia goggles on, it’s World Product Day appeared first on Mind the Product.

Leadership 169

Leadership Product Management Product Manager Management 169

Alchemer Mobile

MAY 10, 2022

From adding features to modifying the user interface, the directions you can take your mobile app are endless. The bandwidth of your development team, not so much. With infinite choices and limited bandwidth, how do you decide what to prioritize when it comes to improving your mobile customer experience? Learning more about your customers is the best place to start.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Userpilot

MAY 10, 2022

What is a customer needs assessment and why should you care? Here are the top reasons SaaS businesses need it and a guide on how to succeed.

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Mind the Product

MAY 10, 2022

What would it be like to pack up all of your things and land a Fintech job in a completely new continent? On this week's podcast, we spoke with. Makera Kigarada, Principal Product Manager at Fintech start-up M-KOPA to hear about how he got started in the new market as a product manager, and his key lessons learned so far. [.] Read more » The post Lessons learned while working for an African Fintech company – Makera Kigaraba on The Product Experience appeared first on Mind the Product.

Product Research 150

Product Research Product Management Product Manager Marketing 150

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The Product Coalition

MAY 10, 2022

In honor of Mental Health Awareness Month, it’s time to have a serious discussion. We have a problem, and we’re holding it in our hands. Continue reading on Product Coalition ».

Technology 150

Technology Product Management Product Manager Management 150

ProductBoard

MAY 10, 2022

‘Productboard is growing rapidly and we’re struggling with effective and quick-enough scaling along with making all processes more effective. There are so many challenges to be solved. And that’s what our team focuses on. To give an example, right now we’re working on a big initiative that will enable customer success teams to log in as customers – to be able to proactively help with onboarding.

Engineering 94

Engineering 94

Business of Software Conference

MAY 10, 2022

For every great example of allyship, it’s safe to say there are 10 examples of performative allyship – being an ally for show. In this talk, B. talks about why diversity and allyship matter and shares five pointers to help you approach it in a way that makes a difference. Watch full talk video with Q&A. Watch B.’s previous BoS Talk. Learn how great SaaS & software companies are run.

Events 69

Events 69

ProductPlan

MAY 10, 2022

As your customers look at their smartphones as their primary tool to shop, get entertainment, and keep in touch with friends and family, they expect the same experience in all aspects of their life. Consequently, they expect the same experience when checking a bank balance, filing an insurance claim, or making a car payment. Furthermore, they want to make themselves a natural part of your business processes.

Enterprise 52

Enterprise Analytic Tools Research Software Feedback Software 52

AB Tasty

MAY 10, 2022

Discover why customer experience optimization has become decisive for influencing your customers’ purchasing decisions and loyalty.

Customer Experience 52

Customer Experience 52

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Userpilot

MAY 10, 2022

Can you measure product-market fit without a PMF survey? You could, but those results won’t be entirely accurate. Collecting and analyzing customers’ feedback is the best way to understand how they feel about your product offering and if their demand level is enough to sustain your business long-term. Let’s see how to measure product-market fit using micro surveys.

User Testing 98

User Testing Product Research Feedback Software Product Marketing 98

Gainsight

MAY 10, 2022

This post originally appeared in Customer Experience Magazine. In today’s economy, where nearly every company is either “born in the cloud” or transforming into a SaaS-based, recurring revenue business model, almost all have realized that they can’t accelerate growth without investing in Customer Success (CS). Usually, that means establishing a CS team that can take care of your customers, ensure that they’re achieving value, outcomes, and return on their investment, and, ultimately, keep them f

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Userpilot

MAY 10, 2022

Are you struggling to retain customers for long? The churn prevention strategies discussed in this article will help with your product engagement strategy. In addition, you’ll also learn how to calculate churn for your SaaS and see the three main reasons why SaaS customers stop interacting with your product and what you can do to prevent that.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98