The Accidental Product Manager

AUGUST 31, 2020

Covid-19 has made being close much more important to customers Image Credit: Chris Lewis. The arrival of the Covid-19 pandemic has resulted in a lot of different changes that have swept through many industries. Many have had to shut their doors and even more have lost customers as people have been forced to stay at home. However, out of all of this madness, there have been some companies that have actually been able to use the pandemic to prosper.

Product Management 65

Product Management Product Manager Management Management 65

Product Innovation Educators

AUGUST 31, 2020

The five languages of appreciation for product managers. Dr.?Paul?White?is a psychologist, author, speaker, and leadership trainer who “makes work relationships work.” For the past 20 years, he’s improved numerous businesses, schools, government agencies, and non-profit organizations by helping them: . Create positive workplace relationships and improve staff morale. .

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Magazine Product Management Product Manager Product Research 121

Roy Madden

AUGUST 31, 2020

Leo. We’re designing systems to protect against machine learning bias. In the wake of recent acts of extreme brutality and injustice and mass protests, we’re examining our role in perpetuating systems of inequality. We are responsible for our impact as a tech company, as a news reader, and, acutely, as a developer of machine learning algorithms for Leo, your AI research assistant.

Artificial Inteligence 119

Artificial Inteligence Feedback Software Research Software User Testing 119

Mind the Product

AUGUST 31, 2020

Today, August signs off for another year and we’re happy to report that it was packed with treats for Mind the Product members. We covered product/market fit, team culture, careers, diversity, roadmapping and more. Read on for a recap and to see what’s coming up in September. Spoiler alert: you’ll have an opportunity to put [.]. Read More.

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Roadmap Product Marketing Marketing 95

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Agile Velocity

AUGUST 31, 2020

There’s a pattern in client conversations I’m having. Every client I’ve spoken to recently has guided our conversations to highlight how much better they see their teams responding to recent pandemic challenges because of their newly developed Agile capabilities. Every one. Every time. I’ve reached out to some clients to just check-in. Some have generously checked in on me.

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Agile Reference Customer Experience Development 98

Amplitude

AUGUST 31, 2020

When it comes to your users, you likely have a soft spot for those who drive revenue. It’s OK to admit it, you’re not parents, you can have favorites. When you run a customer cohort analysis, you’ll find that revenue-driving users are your role-model users because they’re the users that get your value prop and sustainably grow your business. They’re also your role-model users because their behaviors should be the model that shapes your roadmap so that you can create more revenue-driving customer

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User Testing Customer Experience Customer Feedback Data Visualization 72

ProductCraft

AUGUST 31, 2020

Net Promoter Score, or NPS, is a widely-used customer satisfaction metric. Basically, a business calculates its NPS score by asking its customers one simple question: “How likely is it that you’d recommend this brand to a friend or colleague?” Then, the customer rates their likelihood of advocating for the brand on a scale of 0-10. Read more » The post The Pros and Cons of NPS Alternatives appeared first on ProductCraft by Pendo.

Customer Satisfaction 65

Customer Satisfaction Branding User Testing 65

Roy Madden

AUGUST 31, 2020

Leo We’re designing systems to protect against machine learning bias In the wake of recent acts of extreme brutality and injustice and mass protests, we’re examining our role in perpetuating systems of inequality. We are responsible for our impact as a tech company, as a news reader, and, acutely, as a developer of machine learning algorithms for Feedly AI.

Artificial Inteligence 52

Artificial Inteligence Feedback Software User Testing Systems Review 52

Amplitude

AUGUST 31, 2020

When it comes to your users, you likely have a soft spot for those who drive revenue. It’s OK to admit it, you’re not parents, you can have favorites. When you run a customer cohort analysis, you’ll find that revenue-driving users are your role-model users because they’re the users that get your value prop and sustainably grow your business. They’re also your role-model users because their behaviors should be the model that shapes your roadmap so that you can create more revenue-driving customer

User Testing 52

User Testing Customer Experience Customer Feedback Data Visualization 52

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

Innovatemap

AUGUST 31, 2020

One of the most important jobs of a product leader is to make choices, and then rally teams around those choices. Some choices are long-standing and are reflected in the product vision, some play into the foundation of a product strategy, and many more reside in the plan to pull it off – the roadmap. All of these are important frameworks and tools.

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Vision Roadmap Product Research User Testing 52

Gainsight

AUGUST 31, 2020

Mike Rivisto and Jessica Countess, ServiceChannel. Recently, our Chief Customer Officer, Ashvin Vaidyanathan , met with Mike Rivisto , Senior Vice President, Customer Success, and Services at ServiceChannel along with their Senior Director of Customer Success, Jessica Countess. While their recent NPS score of 73.8 is incredibly amazing by itself, the underlying game-changing story lies in: How ServiceChannel obtained a 52% response rate on their NPS Survey.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52

Product Management and Strategic Marketing

AUGUST 31, 2020

Most of you are probably familiar with skills & expertise on LinkedIn. Among the many skills to choose from is product management. Being a product management professional, I have posted that on my profile and have been widely endorsed. But I was surprised to see that some of my colleagues who are recruiters, CFOs, VCs, sales people, etc. posted product management as one of their skills.

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Product Management Product Manager Finance Product Research 52

Gainsight

AUGUST 31, 2020

Each month, Gainsight is hosting a product leader in this new series “Path to Becoming a CPO.” We will share the lessons here but also encourage you to sign up for the live webinar series here. . Some of you may have heard of the Peloton Cycle. It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Mixpanel

AUGUST 31, 2020

As Senior Vice President of New Product Development at Tata Sky , a Mumbai-based direct broadcast satellite service provider and joint venture between Tata Sons and TFCF Corporation (formerly known as Twenty-First Century Fox, Inc.), Vinati Malik is responsible for driving innovation in product features, and enhancement in customer engagement and experience.

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Onboarding KPIs Data Visualization Analytic Tools Reporting Tools 64