Mon.Dec 23, 2019

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5 failed products that could’ve been saved by better product management

ProductBoard

No product manager wants their product to fail, but sometimes it is inevitable. Maybe the product gets out-competed due to a disconnect with the competitive landscape. Maybe it doesn’t solve a user problem the right way. Maybe the product’s interface is too complex and not user-friendly. Products fail for any number of reasons. Sometimes it even happens to iconic organizations with unlimited.

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Dude Who Stole My Engineering Capacity? By Mihnea Galeteanu and Jane Helman

Mind the Product

What do you do if your engineering capacity is reduced by 30% each year? In this ProductTank Toronto talk, two members from the team at Points , Mihnea Galeteanu – Head of Product and Jane Helman – Head of Scrum, explain their coping strategy. While sharing an insightful story of a group of indigenous people in Peru, they take us through: Roadmapping.

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TEI 261: Maximizing project portfolio goal impact & ROI – with Mike Hannan

Product Innovation Educators

Better projects faster. You, your group, your company, and many other companies likely share a similar problem. It is a problem that is slowing both your success and organizational success. Our guest phrases it as not maximizing the goal impact of your project portfolio. I phrase it as merely doing too many projects for the resources available and not focusing on the projects that will make the most difference to the organization.

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The Best Product Content of 2019

ProductCraft

Last week, we listed our favorite ProductCraft posts from 2019. Now we’d like to share some of the product articles from around the web that we really appreciated reading this past year. Some made us think, others taught us something new, and a few of them gave us a chuckle. We hope you enjoy these. Read more » The post The Best Product Content of 2019 appeared first on ProductCraft by Pendo.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Ways to Distraction-Proof Your Mind

Nir Eyal

The post 5 Ways to Distraction-Proof Your Mind appeared first on Nir and Far.

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5 Ways to Distraction-Train Your Mind

Nir Eyal

The post 5 Ways to Distraction-Train Your Mind appeared first on Nir and Far.

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Top Customer Success Trends To Watch For In 2020

Gainsight

On a recent webinar with one of our private equity partners, Gainsight CEO Nick Mehta shared an inspiring outlook on what’s to come in the year 2020 for customer success. The industry is constantly evolving and it’s important to stay ahead of the curve with new concepts and trends. This is a partial transcript of Nick and Gainsight’s vision of the future of customer success.

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How to Think About Scaling Your Customer Success Team

Gainsight

At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. This is a transcript of a really valuable panel featuring Jason Lemkin , Christina Shen , Adam Strong , and April Oman. Jason: I’m super excited about this next session. We’ve got a rock star group of panelists to talk about one of the things that I never really understood for a long time, which is, let’s see if this clicks.