Mon.Aug 05, 2019

article thumbnail

How to gain buy-in for a product management system

ProductBoard

Imagine you’re the first product manager hired at a startup. Your new company developed its first product based on gut instinct, a little luck, and some user research. The product is relatively successful, and the company is growing. Your goal is to take the product to the next level. But since you’re a good product manager, you know that elevating the product is going to require some internal.

article thumbnail

TEI 241 Flashback: How product managers can conduct Voice of the Customer research- with Gerry Katz

Product Innovation Educators

The right way to interview customers. During the month of July, 2019, I have been sharing some of the most favorite and valuable discussions from the first 100 interviews. I’ve added one more for the first week of August that is not to be missed. It was originally episode 071. —-. This discussion is about Voice of the Customer (VOC). When it comes to VOC experts, there are only a handful of people that match the experience of my guest today, helping hundreds of companies with VOC res

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The importance of testing features and more: highlights from our Q&A with best-selling author Dan Olsen

UserTesting

In a recent webinar, we sat down with Dan Olsen, best-selling author of The Lean Product Playbook, to discuss his proven six-step process for product managers to rapidly achieving product-market fit. Following the presentation, we held a great Q&A session … The post The importance of testing features and more: highlights from our Q&A with best-selling author Dan Olsen appeared first on UserTesting Blog.

article thumbnail

Launching a Product & Vydia

The Product Guy

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Product Go To Market Strategies and debated Featured Product, Vydia … And, also, thank you to our awesome sponsors who make everything possible…

Strategy 132
article thumbnail

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

article thumbnail

The Four Cs of Product Communication

ProductCraft

John Cutler, one of the product people I most admire, recently tweeted the below image with the note, “The job is like 90% communication.” John’s absolutely right — the job is 90% communication. In fact, everything a PM does ties back to their ability to communicate effectively. Product managers need to build a strong team, Read more » The post The Four Cs of Product Communication appeared first on ProductCraft by Pendo.

More Trending

article thumbnail

Tips for Communicating with IT Stakeholders

ProductPlan

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. But when it’s time to devote resources to a new project—be it a routine upgrade or major new initiatives—there are suddenly a whole lot of people scrutinizing the process. While it might feel more natural to stay under the radar, proactive education can prove far more valuable.

article thumbnail

Delta Testing in Modern Product Delivery on Pragmatic Live Podcast

Centercode

Centercode CEO Luke Freiler recently sat down with VP of Marketing at Pragmatic Institute Rebecca Kalogeris to discuss the challenges of modern software development, and how continuous customer testing offers a solution to the quality gap in pre-release agile development. In this podcast, Luke talks strategies for bringing the voice of the customer into agile environments through delta testing , or ongoing Customer Validation.

article thumbnail

Amazon Takes On Walmart: Who’s Product Managers Will Win?

The Accidental Product Manager

Amazon product managers are going after Walmart shoppers Image Credit: ?? ?. I suspect that if I asked you to take a moment and feel sorry for the product managers who work for Amazon, you probably would not. For that matter, if I asked you to take a moment and feel bad for the product managers who work for Amazon, you probably would also find that hard to do.

article thumbnail

The Five Crucial Steps to Fine-Tuning Your Positioning Statement

Innovatemap

The five steps to crafting the right positioning statement, according to positioning expert April Dunford.

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

Using Empathy Maps to Better Understand Your Customers

CardBoard

What is an Empathy Map? An empathy map is an additional template offered inside CardBoard that your team can use to gain deeper understanding and insight into your customers. Much like user personas, an empathy map also represents a group of users or customer segment. According to the Nielsen Norman Group, empathy mapping is the first step in the design thinking process.

article thumbnail

How having a single source of truth helps us deliver projects faster

Miro

How having a single source of truth helps us deliver projects fasterPaul HarrisonUX Architect & Design LeadWipro DigitalAt Wipro Digital, we’re a single cross-functional team of designers, engineers, and delivery lead who work with the Product Owner (PO) to deliver on client services. As part of working with both distributed and colocated teams, we’ve faced […].

article thumbnail

Lightning Talk: 1 Startup In 10 Years vs 1,000 Startups In 10 Minutes | Matt Wensing, SimSaaS | BoS USA 2018

Business of Software Conference

Matt Wensing, Founder, SimSaaS. Warren Buffett said “Risk comes from not knowing what you’re doing.” We’ve all experienced that feeling of immense ignorance as leaders of software businesses. One area of constant anxiety is not really knowing how adjusting or changing one component of our business will impact the whole. Software businesses contain an incredible number of moving parts and variables.

article thumbnail

2 Common Customer Relationship Challenges Your Usage Data Can Solve

Gainsight

As a member of our Customer Success Operations team, our Client Outcomes Managers (COMs) are my #1 customer and it’s important to me to drive consistent outcomes for them (the same way they drive outcomes for their customers). So, I really take it to heart when I can’t deliver on the team’s desired outcomes or necessary processes to drive outcomes for their customers.

article thumbnail

Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

article thumbnail

Do It For the Portfolio Instead of Every Product: Five B2B Product Management Best Practices

Product Management University

The Portfolio vs. Every Product! Here are five B2B product management best practices that’ll give product management teams the coveted “strategic” moniker among executives, marketing, sales, engineering and customer success teams. Read on to see why doing these five things for the portfolio instead of doing them for every product not only improves the strategic value of product management, they also make your organization more market-focused across the board. 1.

B2B 100
article thumbnail

5 Biggest Challenges The DevOps Face in 2019

Usersnap

DevOps is a new movement that’s rapidly spreading through the technological community. While many might think it’s just a buzzword, It is really much more than that. By definition , DevOps is also known as “agile infrastructure” and it’s a cross-disciplinary community of practice which aims to optimize systems at scale. . That might sound a bit complicated, but it’s much simpler than it sounds.

article thumbnail

Mobile Ecommerce: 7 Astonishing UX Statistics (Infographic)

UXCam Bluespace

The most comfortable way to buy things is doing it online without leaving the house.

UX 57
article thumbnail

25 Screen Capture Tools To Speed Up Web Project Communication

Usersnap

A picture is worth 1000 words. A very familiar quote and it still holds true. Capturing screen images has become a highly popular mode of visual communication in today’s world. New technologies have enriched working with screenshot images to fit the modern multi-location team structure. . As per studies, 90% of information entering the brain is visual and that visuals are processed 60,000 times faster in the brain than text.

article thumbnail

Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.