Tue.Aug 25, 2020

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Conversational design for better products

Intercom, Inc.

We all know what a conversation between two people sounds like. “Hey, can you help me a sec?”. “Sure. What’s up?”. “I just can’t make sense of this dashboard.”. Human conversation is a sequence of verbal exchanges – what linguists call turn-taking. This rhythmic exchange is deeply hardwired into our social neurophysiology, as call-and-response bonding in animals is likely hundreds of millions years old.

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The Hidden Costs of Constantly Shipping new Things

Mind the Product

I worked for 8 years at a successful startup called Base CRM. It was acquired by Zendesk 2 years ago. During this time I saw the company take different approaches to many problems startups have, but one remained unchanged: unparalleled, obsessive focus on shipping new functionality. Lately, I’ve been thinking a bit more about a [.]. Read More.

Startups 239
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What is Mobile Product Management?

Alchemer Mobile

According to this hiring trends report , the demand for senior-level PMs increased 51 percent over the last two years (compared to entry-level at ten percent and mid-level at 26 percent) with an overall jump of 32 percent in all PM-related roles. In comparison to the growth of the larger job market, the demand for PM roles in the US surpasses the increase in demand for all other roles combined by 5x.

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How To Deliver Meaningful Software

The Product Coalition

Maybe it started out well — but over time it grew stale. Or it was wrong from the very beginning. Despite the common belief that software… Continue reading on Product Coalition ».

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Building Quality Products – Stacy Kirk on The Product Experience

Mind the Product

Bugs are the bane of existence for product teams. They frustrate our users, ruin the best-laid plans, and screw up our sprints. Figuring out how to deal with them is a problem for many teams: do we have good acceptance criteria? How do we test? What’s better, unit tests or user acceptance testing? Who has [.]. Read More. The post Building Quality Products – Stacy Kirk on The Product Experience appeared first on Mind the Product.

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Are Subscription Models Recession-Proof?

ProductCraft

First, let’s abolish the “recession-proof” misnomer. Just like watches are no longer described as “waterproof,” subscriptions are not completely recession-proof, and thinking they are could lull you into a false sense of security Subscription businesses are, however, recession-resistant. They can and do survive downturns much better than their more traditional counterparts.

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5 Steps To Write The Perfect Business Blog Post

The Product Coalition

Let’s start with Step 0: Understand that Blogging Is a Serious Business. Continue reading on Product Coalition ».

Blog 163
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Conferences Speakers and “Making Room” for Other Voices

Johanna Rothman

I've spoken professionally at conferences for 25 years. I enjoy it. And, several people—all men, so far—have suggested I should “make room” for other voices. To me, that's a solution in search of a problem. I ask them what problems they want to solve. They want speakers who are: More diverse in gender. More diverse in color. I'm not sure what other diversities they're looking for.

Travel 98
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An Aspiring Product Manager’s Guide to Coding Interviews

The Product Coalition

One of the most common questions aspiring Product Managers have before they take the leap is “ do I need to know how to code ?” One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities. We’ve already talked about why coding is important for Product Managers , and the fact that you don’t absolutely need to have strong technical capabilities to work as a Product Manager.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Ace the product management take-home assignment

PMLesson's Ace the PM Interview

As you progress through product management job interviews, you may notice that many companies ask for the PM candidates to complete a take-home assignment. This take-home assignment can consist of product design questions, metrics and analytics, and sometimes strategy. The take-home assignment helps the interviewer assess two important qualities in the PM candidate: their thought process and their communication skills.

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How do you make decisions?

The Product Coalition

Decision-making should be deliberate, done with intention. Not made on a whim. Continue reading on Product Coalition ».

Startups 125
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Automating Temporary SSH Access with AWS Acme Instant Tunnel

Modus Create

The AWS Acme Instant Tunnel application is one of Modus Labs ’ open source and emerging technologies projects that is designed to solve one common issue facing developers. The Problem. The CIS security best practices for AWS (4.1) recommends that Port 22 has no public incoming traffic (0.0.0.0/0), so a problem arises when trying to access instances via SSH.

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Top 7 Digital Transformation and IT Consulting Companies in Singapore [2020]

The Product Coalition

Digital transformation is an exciting and very dynamic process accelerating business innovation for companies worldwide. The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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What would happen if we didn’t do BoS Conference?

Business of Software Conference

What would happen if we didn’t do BoS Conference? In a recent conversation with Bob Moesta as we discussed his session and talk at this year’s BoS Conference USA online , 21-23 September, we talked about how we have adapted to work in a virtual format, he asked, “What would happen if we didn’t do BoS Conference?” A great question.

Events 59
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Plan Product Strategy from Business’ Angle

The Product Coalition

It’s common in product management that product managers work on components, features, or functions that are part of a product. Lack of a big picture or a high-level perspective would make product management fragmented?—?we might see the metrics perform well at component/feature/function level, but the product is not moving towards the direction we have planned.

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Split’s Founders: Ask us Anything

Split

This week we are excited to announce that we have closed a $33m Series C, led by Comcast Ventures with new investors including Microsoft’s M12, 01 Advisors, Atlassian, and ServiceNow, as well as previous investors, Accel, Lightspeed Venture Partners, and Harmony Venture Partners. We see this new round of investment as a validation that feature delivery is a market that’s here to stay.

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ONE THING on Jumping In

Product Culture

"I have many friends who started out as designers and user researchers or other folks on the UX side, who have found their ways into product management. We go to lunch and they're just as nice as they've always been!" That's my friend, UX maven Jared Spool. I'm glad he doesn't think product people are on the dark side. Indeed, lots of people from different industries are jumping into PM roles.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Why product managers absolutely need to socialize product vision

Innovatemap

As the product manager, it’s your job to understand your customer and identify features that keep your product ahead of the competition. Whether you’ve been handed a new product vision to execute or you have an idea of your own, it’s also your job to socialize your product vision and gain buy-in from internal stakeholders. Where should you start? What’s the process of soliciting internal feedback?

Vision 52
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How to Determine the Best Approach to Building an Enterprise App & the True Cost of Ownership

Emerge Insights

Enterprise apps can be as complex as they are critical—making the stakes uncomfortably high. If your team is considering building a new, or replacing an existing enterprise mobile app, one of the first questions you are probably asking yourself is “how much does it cost to make our app?” While there are many factors that […]. The post How to Determine the Best Approach to Building an Enterprise App & the True Cost of Ownership appeared first on EMERGE | Digital Product Agency.

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Pure Native vs Hybrid Native: What Is Difference? Which One is Ideal Solution for Business?

The Product Coalition

Photo by radovan on Unsplash While every business these days is vying for a mobile app of their own, specifically On-demand Apps for Online Laundry Services , and most of On-demand service-based mobile applications moving ahead with the idea of hybrid app development for their business. You can build an app that works across both iOS and Android, and you can make an app for iOS and Android separately.

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Intercom on Product: Meet your marketer

Intercom, Inc.

On this episode of Intercom on Product myself and Paul (Adams, our SVP of Product) delve into how product teams can and should partner with their marketing team peers. Typically on this podcast we’ve focussed on how the product org is structured in a contained way but just as “no person is an island” – no discipline can operate in a vacuum once the company starts to scale.

Marketing 238
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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.