Mind the Product

AUGUST 21, 2018

Michelle Chu began her career in publishing as a sales assistant at Backpacker, before working in advertising, layouts, and packaging design. She then moved to digital products and eventually to her current role as Senior Product Manager and Head of Design at Alpha. Start-up Alpha is a user insights platform for use as a tool in user research. Clients enter their questions or product assumptions into the Alpha platform and get their answers through user insights in 72 hours or less.

Customer Feedback 73

Customer Feedback User Testing Feedback Software Product Research 73

ProductCraft

AUGUST 21, 2018

Introverts unite! It seems that everywhere you look these days there’s celebration of the introvert, abundant attention being paid to this often less-noticed personality type. And if you know an introvert, which of course you most certainly do–or if you are one yourself, of which there are roughly even odds statistically–you recognize that this attention.

Product Management 63

Product Management Product Manager Management Management 63

Product Management Lessons from the Trenches

AUGUST 21, 2018

Finding Your Product’s Critical Event(s) By now you have most likely heard the phrase “build it, they will come”. This was introduced in the 1989 movie Field of Dreams but gained popularity in tech in the early days of the dotcom boom when the players were limited and early adopters eager to experience all the web had to offer. Back then, entrepreneurs would regularly receive this terrible advice (myself included).

Events 150

Events Data Visualization Onboarding KPIs Reporting Tools 150

UserVoice

AUGUST 21, 2018

You’re building the wrong product, and that’s leading to some pretty dire consequences. While that’s not the most uplifting thing you can hear as someone working in product management, it’s also essential to both your individual success and the viability of your entire company. Got your attention yet? These words of warning are courtesy of Price Intelligently’s CEO and co-founder Patrick Campbell.

Product Management 141

Product Management Product Manager Management Management 141

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

First Round Review

AUGUST 21, 2018

In under six years, Gusto has grown from three guys in a house in Palo Alto to over 600 employees across two offices. Co-founder and CEO Josh Reeves shares how they've scaled the unscalable parts of hiring, detailing three steps the company has taken to retain its unique culture and ensure its best traditions live on.

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The Product Coalition

AUGUST 21, 2018

In the past few years, I’ve spoken with scores of folks eager to transition into Product Management and connected with several founders having a hard time finding the right candidate. Below is my synthesis on how transition has become harder for highly experienced people in Silicon Valley. First, the landscape is extremely competitive, each new startup and each new company is carving out a business opportunity in a hyper-crowded space.

Startups 64

Startups Engineering Product Strategy Product Management 64

Johanna Rothman

AUGUST 21, 2018

During Agile 2018, Jerry Weinberg died. Shane Hastie and I had already agreed to do a recording of some sort while at the conference. We invited Esther Derby and turned our time into a lovely podcast about Remembering Jerry Weinberg. Yes, I was quite emotional. I’m human. I wrote a post about some of my memories in How Do You Say Goodbye? last week.

Technical Review 40

Technical Review Software Review Leadership Agile 40

The Product Coalition

AUGUST 21, 2018

“Best Thing In My Life” Ask your teammates what the best thing in their life is I’ve always been an EQ guy. When it comes to building teams, I think that knowing and understanding who our teammates are can be an incredible competitive advantage. Teams that want to work together will do great work together. It’s important that PMs and other folks interacting with various role functions remind themselves that people aren’t ‘resources’- they are people with emotions, hopes, dreams and goals, and ma

Product Management 60

Product Management Product Manager Information Management 60

TSIA

AUGUST 21, 2018

In working with our Support Services members to help them achieve their business goals, we often see some common challenges arise among Support organizations. These challenges include financial pressure to reduce cost but deliver more, increased customer demand for “always on” support, and finding ways to lower customer effort, just to name a few.

Customer Experience 40

Customer Experience Naming 40

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User Testing

Sequent Learning

AUGUST 21, 2018

Congratulations! You have decided that you are going to attend a product management workshop or training program to better yourself personally and professionally. That’s a great first step…here are 3 helpful tips to achieve before the workshop to get the most out of your experience: 1. Do Some Research: Instead of just jumping into the first workshop that may be on your Google search, do a little research.

Workshop 40

Workshop Product Management Product Manager Product Research 40

Intercom, Inc.

AUGUST 21, 2018

Chatbots push salespeople and marketers past the physical limitations of being human: our need to sleep, our loathe of repetitive tasks, our inability to multitask conversations. Modern-day chatbots, like our recently launched Custom Bots , are completely customizable and can automate all sorts of user journeys, while maintaining a positive consumer experience.

Marketing 163

Marketing User Testing Customer Experience Enterprise 163

Sequent Learning

AUGUST 21, 2018

Congratulations! You have decided that you are going to attend a product management workshop or training program to better yourself personally and professionally. That’s a great first step…here are 3 helpful tips to achieve before the workshop to getting the most out of your experience: 1. Do Some Research: Instead of just jumping into the first workshop […].

Workshop 40

Workshop Product Management Product Manager Product Research 40

The Product Coalition

AUGUST 21, 2018

We do research to bridge the knowledge gap between reality and our model of it. Without writing a single line of code, user research sessions rapidly generate a lot of insights. However, running a research session is hard. We are distilling insights from anecdotes shared by imperfect historians. To get meaningful data in a short amount of time, we need two things in our arsenal: Questions to uncover the problem Tactics to keep the conversation focused Questions to uncover the problem There are t

User Testing 62

User Testing Research Software Customer Feedback Product Research 62

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

Product launches

Amplitude

AUGUST 21, 2018

Exponential growth is one of the best indicators that you’re nailing product-market fit. It’s among the first trends that investors look for when deciding whether to fund a company. And it’s one of the hardest metric outcomes to achieve. Sustained exponential growth is essentially the golden standard of growth marketing. You can’t fake exponential growth.

Analytic Tools 98

Analytic Tools Data Visualization Customer Feedback User Testing 98