Intercom, Inc.
NOVEMBER 9, 2021
When you’ve launched your product, raised a round or two, and scaled the business beyond the early days, inevitably things start to slow down. You used to speak in hours and days, and now it’s months and quarters. You used to obsess about innovation and being at the front of the market, and now you’re feeling bogged down shipping table-stakes features.
Mind the Product
NOVEMBER 9, 2021
To maximise the effectiveness of OKRs, teams must connect them to their overarching business strategy. Learn how from Nacho Bassino, Director of Product at XING, about ‘Connecting Strategy to OKRs' [.] Read more » The post How to connect strategy with OKRs appeared first on Mind the Product.
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Intercom, Inc.
NOVEMBER 9, 2021
Proactive support is a lifesaver for busy teams looking to provide exceptional support at scale. By allowing support teams to get ahead of known problems and provide help to customers before they need to reach out, proactive support has enabled major companies to scale their support without increasing headcount, drive down inbound conversation volumes ( in some cases by up to 80% ), and maintain incredible customer satisfaction ratings.
Mind the Product
NOVEMBER 9, 2021
Storm Fagan — now the Chief Product Officer at the BBC, joined us on the podcast to break down how she made OKRs scale at a big company by keeping them simple. (Hint: that wasn't her first approach.) [.] Read more » The post OKRs can be simple – Storm Fagan on The Product Experience appeared first on Mind the Product.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
First Round Review
NOVEMBER 9, 2021
After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion — and accelerate a startup's course to product/market fit. Here, he makes the case for starting with language/market fit first, and offers up his 4-step process for getting there.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Johanna Rothman
NOVEMBER 9, 2021
Strategy and Product Feedback Loops. Many organizations ask teams to forecast when the team can deliver a feature. (Or finish a project.) That request often means the teams spend a ton of time forecasting, not delivering. Instead, what if managers told the team when the managers want to make a decision? The team could deliver enough to help the managers make those decisions.
UserInterviews
NOVEMBER 9, 2021
How to recruit and do thoughtful research with Arab and Arabic-speaking participants—and why making the effort to understand cultural nuance is so important.
Business of Software Conference
NOVEMBER 9, 2021
Marketing at Balsamiq is different. Accepted wisdom for SaaS marketing is simple. You identify your North Star Metric and marketing funnel then build a series of experiments incorporating a range of marketing activities that allow you to monitor and measure the success of your investment over time. Monitor, measure, assess and improve ad infinitum. At the heart of this approach is an understanding that measuring key KPIs that allows you to build a marketing funnel and optimize performance of any
Tyner Blain
NOVEMBER 9, 2021
The shift from inside-out to outside-in is necessary to become more effective as a product development organization. We cannot build it and (expect) they will come. Here’s how to think about shifting from simply creating outputs to actually solving problems. Intuition is the Key. I love this quote from Gary Klein. Intuition has to be used throughout the analysis: in recognizing the problem, in decomposing it, in setting up the rating scales, in assigning the numerical values, in estimating
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Centercode
NOVEMBER 9, 2021
At some level, you probably already understand segmentation as a concept. But let's talk about how it applies to user testing. In user testing, segmentation means splitting your tester pool into subsets based on certain characteristics.
Business of Software Conference
NOVEMBER 9, 2021
Marketing at Balsamiq is different. Accepted wisdom for SaaS marketing is simple. You identify your North Star Metric and marketing funnel then build a series of experiments incorporating a range of marketing activities that allow you to monitor and measure the success of your investment over time. Monitor, measure, assess and improve ad infinitum. At the heart of this approach is an understanding that measuring key KPIs that allows you to build a marketing funnel and optimize performance of any
NextBigWhat
NOVEMBER 9, 2021
What are the attributes of great product leaders? Can these attributes be defined? And most importantly, how should one go about developing them as a novice or even an experienced Product Manager? Let’s hear from Praful on this. Praful Poddar is the VP of Product at Shiprocket, and was previously Director of Global Products @ OLX. He has also worked with Snapdeal & Makemytrip in the past.
UserIQ
NOVEMBER 9, 2021
Net promoter score surveys have become increasingly popular across just about every industry.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Alchemer Mobile
NOVEMBER 9, 2021
Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.
Roy Madden
NOVEMBER 9, 2021
New Feature. Leo recognizes IoCs mentioned in articles, and can gather them for you. Finding and collecting relevant indicators of compromise is critical to your security, but with millions of articles to sort through, discovering and collecting the right ones is a challenge. Even if you know where to look, IoCs can be easy to miss and tedious to upload to your threat intelligence platform.
eG Innovations
NOVEMBER 9, 2021
AWS RDS vs EC2 – Benefits, Limitations, And Tradeoffs. Summary. You’ve decided to migrate your applications from on-premises to AWS and are considering what cloud services are available that suit your needs the best. When you are migrating an application that uses a relational database backend (RDBMS) such as Oracle, MySQL or SQL Server to the cloud, the question of RDS vs EC2 will inevitably surface.
Userpilot
NOVEMBER 9, 2021
What’s the difference between a Counter Metric vs North Star Metric? While having a North Star Metric helps your team focus on one big direction for your product, a Counter Metric keeps you in check, making sure you don’t over-optimize just for the sake of one metric, missing key aspects of your SaaS business growth. In this article, we’ll go over how these two metrics are different, why you need both, and how to choose them.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Gainsight
NOVEMBER 9, 2021
It’s that time of year again. Yes, we’re quickly approaching the holiday season (although anyone who has walked through the aisles of Target may think that it’s already here – I disagree). But, more urgently, it’s the week of Pulse for Product , Gainsight’s annual conference for product leaders, teams, and product-centric businesses. . The theme of our event this year is The Road to Product-Led Growth.
eG Innovations
NOVEMBER 9, 2021
In this blog, we describe the different types of AWS’ managed databases and their various features and merits. By the end of the blog, you should have better information to choose the right AWS database that would match your application’s needs. Evolution of Database Servers. The initial database servers used just flat files for storage and access and were cumbersome and slow.
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