Break point: Product engineers and the pursuit of speed and safety
Intercom, Inc.
SEPTEMBER 10, 2018
As engineers, one of the fundamental things we have to learn is the extent to which we can break things – how do we get the right balance between shipping safely and shipping fast? Before I joined Intercom, I thought of shipping as somebody’s else concern – I built things, but other people shipped them. It was a slow process, requiring a full team merging branches and deploying to production.
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