Mon.Sep 10, 2018

article thumbnail

Break point: Product engineers and the pursuit of speed and safety

Intercom, Inc.

As engineers, one of the fundamental things we have to learn is the extent to which we can break things – how do we get the right balance between shipping safely and shipping fast? Before I joined Intercom, I thought of shipping as somebody’s else concern – I built things, but other people shipped them. It was a slow process, requiring a full team merging branches and deploying to production.

article thumbnail

UX Observations

The Product Bistro

During a calorie laden splurge for lunch, I stopped in at the local Five Guys franchise. While waiting for my grilled gut-bomb (which was delicious) I watched the Coke Freestyle machine. It was an illuminating experience. The machines weren’t new to me, having seen a couple in the past, I figured out what I wanted, […].

UX 170
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Accessibility in to Your Products: Just Do It!

Mind the Product

Building accessible products is the right thing to do. In concept, this is not a difficult idea to agree with. As technology becomes more ingrained into everyday life, the ability to use digital products is a necessity; therefore, from an ethical perspective, ensuring that a diverse set of customers can use your product is a moral imperative. There is also a real financial risk to not making your product accessible.

article thumbnail

Meet Your New Partner: The Sales Team – B2B Marketing Rules

280 Group

In B2B, Sales is your #1 customer. No, no, no… Sales is not our customer! They constantly insist that all the deals we lose are due to features, price, or because our literature sucks. It’s like they’ve never heard the phrase: ‘The selling starts when the customer says NO.’. Do you see how this thinking takes you exactly nowhere? Bottom Line – It’s like a marriage.

B2B 185
article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

The 3 core skills to master real-time selling

Intercom, Inc.

For a long time, many companies had only one way to capture visitors to their website: contact forms. Lengthy lead forms became the lifeblood of modern customer acquisition. But more and more businesses are starting to ask, why do we make people fill out forms just to talk to us? Why aren’t we trying to connect and speak with them when we have their attention?

More Trending

article thumbnail

What Can Product Managers Do When Burgers Cost Too Much?

The Accidental Product Manager

How much would you be willing to pay for a burger? Image Credit: Jonathan Harford. Think about it for just a moment: just exactly what goes into making a good hamburger? We’re basically talking about three sets of ingredients: a burger (of course), a bun, and a collection of toppings. Just exactly how much should any of that cost? One upon a time you could go out to a restaurant and get a burger fairly cheaply.

article thumbnail

TEI 193: Mistakes new (and not so new) product managers should avoid – with Cole Mercer

Product Innovation Educators

Insights for new product managers and people who want to be product managers. Being a good product manager requires a diverse set of skills, including communicating, influencing, design, technology, product process, and business acumen. New product managers and not-so new product managers have lots of opportunities to make mistakes. When you can, it is better to learn from the mistakes of others.

article thumbnail

Dear Strategy: 060 Is Strategic Planning Dead?

Dear Strategy

Dear Strategy: “Is strategic planning dead?”. . A few weeks ago, I was browsing through my LinkedIn feed and I was struck by a post that someone shared, with a headline that read, “Strategic Planning Is Dead.” Being in my particular line of work, my curiosity was sufficiently piqued. So, naturally, I clicked on the link, which lead me to an article of the same title that appeared on Forbes.com back in 2016.

article thumbnail

Here’s what our Business of Software Conference USA 2018 Speakers are Reading

Business of Software Conference

What makes Business of Software Conference speakers so smart? Like most smart people, they read a lot. We always ask which books have had the biggest influence on their business lives and what they are reading now. It’s fascinating to hear what books other people read and great to see so many BoS speakers appearing on the list. This year’s book list is here.

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

Dear Strategy: 060 Is Strategic Planning Dead?

Dear Strategy

On this week’s episode, host Bob Caporale , founder of Strategy Generation Company and author of Creative Strategy Generation , answers the following question: Dear Strategy: “Is strategic planning dead?”. Read The Full Blog Post. The post Dear Strategy: 060 Is Strategic Planning Dead? appeared first on Dear Strategy.