Alchemer Mobile

MARCH 11, 2021

We’ve all seen it: Disgruntled customers taking to the app stores to gripe about something that has literally nothing to do with the mobile app experience. Why is this? Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. What should be used as a showcase of glowing customer feedback that attracts new customers turns into a catch-all for any and all customer opinions that subsequently works against that goal.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

The Product Coalition

MARCH 11, 2021

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. Overview of the quality assurance Quality assurance service is a systematic process to ensure the frontend and backend development satisfies specific requirements and quality standards.

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

Mind the Product

MARCH 11, 2021

There is a strong opinion among product people that believes customers don’t buy the product, they buy a better experience where a product helps them do their jobs differently. What factors exist in some products that make them innovative and delightful to use? Where innovation is located Thomas Edison, an American inventor says, “There’s a [.].

Development 133

Development Customer Experience Roadmap Product Strategy 133

Intercom, Inc.

MARCH 11, 2021

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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B2C B2B Reporting Tools Feedback Software 118

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

MARCH 11, 2021

Successful product teams are not a myth. It all starts with the customer. Continue reading on Product Coalition ».

Leadership 128

Leadership Product Management Product Manager Management 128

ProductPlan

MARCH 11, 2021

According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. ProductPlan’s State of Product Management Report revealed that 72% of product managers are mostly happy or extremely happy in their current role. It’s a dynamic role with a lot of room to grow, so it is no surprise that we see an influx of product managers looking for advice to stand out.

Product Management 98

Product Management Product Manager User Testing Customer Feedback 98

Johanna Rothman

MARCH 11, 2021

As people gain experience, they often want new and different responsibilities. In a typical career ladder ( Part 1 ), they had one direction: up. That often creates a problem: great technical people become insufficient managers. Let's not blame these people—many of them didn't want to become managers However, if people want more responsibility, the career ladder often forces people into management.

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Agile Product Research Feedback Loop Leadership 95

ProductBoard

MARCH 11, 2021

Written prior to the COVID-19 pandemic, this forward-thinking piece from Courtney Machi, VP Product at Andela, explains how working remotely can make you a better product manager. Find this essay and more in our ebook, The Path to Product Excellence: Stories and Advice From the Field. In early 2017, I decided to take a fully remote product leadership role at an entirely distributed company of.

Product Management 90

Product Management Product Manager Leadership Management 90

The Product Coalition

MARCH 11, 2021

A framework to assess the potential for success of a product Continue reading on Product Coalition ».

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Framework Product Management Product Manager Management 89

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

dscout People Nerds

MARCH 11, 2021

Templates help streamline your processes, so you can approach the most important elements of your work with more creativity and rigor. .

User Testing 80

User Testing Strategy 80

Spice Catalyst

MARCH 11, 2021

Why Insanely Great Product Had Been So Popular Watch it on YouTube.

Workshop 78

Workshop Books 78

ProductPlan

MARCH 11, 2021

According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. ProductPlan’s State of Product Management Report revealed that 72% of product managers are mostly happy or extremely happy in their current role. It’s a dynamic role with a lot of room to grow, so it is no surprise that we see an influx of product managers looking for advice to stand out.

Product Management 52

Product Management Product Manager User Testing Customer Feedback 52

Antwak Blog

MARCH 11, 2021

Everyone is aware of cyber threats in the digital world. With the rise in digitization, cyber attacks in form of cyber frauds and cybercrimes have gone up. Therefore, we need to know how to determine a cyberattack and ways to prevent it. Ways to identify cyberattack and respond. Let’s check what experts on AntWak have to say about how to prevent Cyber Attack.

Reporting Tools 52

Reporting Tools Data Visualization Banking Download 52

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Business of Software Conference

MARCH 11, 2021

Why does online conferencing hit differently to in-person? It’s not a simple swap of face-to-face to screen-to-screen; there are so many other factors that can make or break an event. Online has to be different. Here’s some things of the things we’ve found work better online. For those who have been to a destination conference before, you’ll know it’s not just the time and the ticket you need to account for – there are travel times, travel costs, accommodation

Travel 52

Travel CTO Events Leadership 52

Antwak Blog

MARCH 11, 2021

How are current socio technological changes impacting the future of work? New technology, global trends, and the effect of Covid-19 on the job force have fundamentally altered the way firms operate and the kinds of expertise their workers require to compete in this emerging period of employment. Despite the fact that we cannot foresee what the future has in store, certain adjustments are inevitable.

Analytic Tools 52

Analytic Tools Artificial Inteligence Differentiation Technology 52

Business of Software Conference

MARCH 11, 2021

Hi Mark, What do you regard as the best BoS talk ever given and why? I would be very interested in your response. Question from a newsletter subscriber. Interesting question and we get asked it a lot. We’ve just been talking about this again recently and there aren’t easy answers. Here’s a few that stand out in different ways but this is by no means a ranked list… Product, marketing, strategy, operations and company growth.

CTO 52

CTO User Testing Customer Feedback Customer Experience 52

Antwak Blog

MARCH 11, 2021

Life is Digital now. Half of our work hours are spent on digital meetings … mostly zoom meetings. Here is a quick hack of things that you can do on Zoom. Dark circles and blemishes popping on the screen? Fix: Turn on the beauty filter called ‘Touch up My Appearance’ in video settings. 2. Tired of talking to the black boxes? Fix: Click on ‘hide non-video participants’. 3.

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Download Blog 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

The Review by First Round

MARCH 11, 2021

Today’s episode is with Jeff Lawson, co-founder and CEO of Twilio. He’s spent the last 13 years building and running the company, including leading through a successful IPO in 2016. In today’s conversation, Jeff looks back on some of the peaks and valleys in Twilio’s journey, and his own evolution as the CEO. He dives into some of the initial wins, like going against conventional wisdom to launch a second product in the early days of Twilio.

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Software Review Software Developers Software Development Books 40

Antwak Blog

MARCH 11, 2021

Most business Entrepreneurs and Data Scientists can disclose how to triumph with (AI) and ML, yet rarely anyone can share to fail with such technologies. While the innovation is solid and publicised? ?there is a lot of ways to fall flat with AI. Let’s talk about nine innovative approaches to censure any AI startup to bankruptcy. #1 Cut R&D expenses .

Artificial Inteligence 52

Artificial Inteligence Startups Research Software Vision 52

Business of Software Conference

MARCH 11, 2021

April is an expert marketing practitioner turned executive consultant and author who helps technology companies make complicated products easy for customers to understand and love. She is a globally recognized expert in Positioning and Market strategy. As startups, we are often competing against larger more established players that can outspend, out-market and out-sell us.

Positioning 40

Positioning Fractional CTO CTO Consulting 40

Antwak Blog

MARCH 11, 2021

Everyone is aware of the cyber threats in the digital world. With the rise in digitization, cyber-attacks in form of cyber frauds and cybercrimes have gone up. Therefore, we need to know how to determine a cyber attack and ways to prevent it. Ways to identify cyberattacks and respond. Let’s check what experts on AntWak have to say about how to prevent Cyber Attacks.

Reporting Tools 52

Reporting Tools Data Visualization Banking Download 52

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Development

The Product Coalition

MARCH 11, 2021

Gousto’s approach to solving customer problems to create massive business value has radically changed in the last two years. We’ve learnt that Sean Ellis’s Growth Hacking is great in the short-term but destructive in the long-term. We’ve expanded our principles to reflect Brian Balfour’s better-defined “New Age Growth”, and adopted Product Thinking to unlock huge A/B tested conversion, retention and AOV uplifts.

Product Research 147

Product Research User Testing Customer Experience Data Visualization 147

Antwak Blog

MARCH 11, 2021

Web application security refers to securing sites and online services against different security threats that abuse vulnerabilities in an application’s code. Basic targets for web applications are content management systems (e.g., WordPress), database organization tools (e.g., phpMyAdmin), and SaaS applications. Web application security (also called Web AppSec) is designing sites to work and function as they should be despite sites being under attack.

Product Research 52

Product Research Testing Reference Technology 52

The Product Coalition

MARCH 11, 2021

In the past few years, we have seen that mobile application development has developed to be thriving in several businesses. Presently, it is projected that more than 4 million mobile application developers have been committed to maintaining the business demand. In the year 2019 2 million applications were recorded in a single Apple application store as well as it was subjected to 50 billion copies and further billion were given to the developers.

Customer Experience 176

Customer Experience Research Software Data Visualization Construction 176

Antwak Blog

MARCH 11, 2021

Structure and ways to respond to Risk Management. Risk management incorporates the identification, investigation, and response to risk factors that makes part of the business lifecycle. Reacting more proactively than reactively for future outcomes is a result of an effective Risk Management approach. Consequently, effective Risk Management offers the possibility to lower the risk factors and their expected effect.

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Management Management Education Blog 40

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. Not only is it significantly easier and cheaper to retain a customer than it is to acquire a new one, retention is also where all the money is in the SaaS world. A study by Totango found that 70-95% of revenues come from upsells and renewals, as opposed to only 5-30% from the original sale.

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Analytic Tools Data Visualization Reporting Tools User Testing 98

Antwak Blog

MARCH 11, 2021

IDENTITY AND ACCESS MANAGEMENT Identity and access management (IAM) is a collective term that covers merchandise, processes, and policies for managing user identities and regulating user access in the company. Access and User are two very important IAM theories. Access refers to the permission or authorization given to access a file (read, create or modify a doc).

Management 52

Management Management Customer Experience Finance 52

Userpilot

MARCH 11, 2021

Onboarding is the most delicate and critical moment in your SaaS sales process. Yes, the user has decided to sign up and give your software a test drive. But a rocky onboarding experience can cause users to abandon ship at the very last second, almost after the sale is complete. Adding onboarding videos into the mix can deliver a smoother experience and even convince more users to try out your software.

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Customer Experience User Testing Reference Product Research 52