Let’s Stop Talking About Human Error: It’s Your Product
Mind the Product
JANUARY 26, 2017
What if I said that there was no such thing as human error, only poorly designed products? Ok, park your pitchfork. Let’s approach this slowly, starting with Emma. It’s pay day in the small firm and hope is running high. Emma, who otherwise enjoys kayaking and reading sci-fi, manages the one-person finance office. She oversees collections, salaries and leave.
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