Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed
Product Talk
OCTOBER 19, 2022
What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an answer in terms of what your business cares about. But remember: Your customers don’t care about your business outcomes. They care about having their own problems solved or having an enjoyable experience when they use your product.
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