Mind the Product
SEPTEMBER 21, 2021
These days, remote working is becoming the new normal. There are so many benefits to it, but there are challenges too. As a team, you'll be working on a project together but it's harder to collaborate when you're not in the same room. That's where an effective roadmap comes in. [.] Read more » The post Roadmap creation tips for remote teams appeared first on Mind the Product.
Intercom, Inc.
SEPTEMBER 21, 2021
The support landscape has changed, making traditional, disconnected support tools no longer good enough. Learn how to future-proof your support tech stack with our new guide. It’s official: C-level executives have finally caught up with what savvy support leaders have long known – customer support is business-critical. But under the weight of outdated, disjointed tools, support teams have struggled to get off the repetitive query treadmill to provide the kind of personal, efficient support that
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Mind the Product
SEPTEMBER 21, 2021
We always encourage people to experiment with their product development techniques — but experimenting with your team can be a step too far. To get some expert advice, we talked with Monzo Chief Product Officer, Mike Hudack (ex-Facebook, Deliveroo) about how he approaches this, what's worked and what hasn't, how to avoid cross-team dependencies, the key to effective communication and collaboration, and much more. [.
The Product Coalition
SEPTEMBER 21, 2021
Design Thinking is a human-centered and solution-oriented problem-solving approach. Understanding the human requirements involved, re-framing the problem in a more human-centric manner, generating alternative concepts, and adopting a hands-on approach to prototyping is immensely effective in handling ill-defined challenges. Many design teams at some of the world’s most successful technology businesses use it.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
First Round Review
SEPTEMBER 21, 2021
Frustrated with your Executive team meetings? We tapped 25 top leaders from the startup C-Suite to share their tested tips, from getting started with an executive team to crafting the agenda and tracking success. Whether you're a first-time CEO or seasoned startup leader, there are plenty of new ideas to try from folks at Superhuman, Lattice, Asana and more.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Userpilot
SEPTEMBER 21, 2021
If you’re not someone with a background in web development, figuring out the right modal UI design for your SaaS can be quite a headache. Sure, you want your modals to conform to your brand’s color scheme, but there are so many different ways that modals could be used that it’s hard to know where to start with the actual content. If that problem sounds familiar, then this is the article for you.
Johanna Rothman
SEPTEMBER 21, 2021
Most of us writers start with bad advice, to write “formally.” We're not supposed to talk to the reader. Or, we're supposed to avoid stories. Worse, we're supposed to use passive voice. That leads us to write like this: <A person> will be missed. Your work is appreciated. This work needs to be undertaken. Here's what's common in all of those sentences: All of them are “backwards” because we don't know who's speaking or doing the action.
UserInterviews
SEPTEMBER 21, 2021
A research pro explains why it's so important for user researchers to have a deep understanding of the business they work for.
dscout People Nerds
SEPTEMBER 21, 2021
“Rethinking Users” authors Michael Youngblood and Ben Chesluk alongside illustrator Nadeem Haidary redefine “users” to design for an ecosystem.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Johanna Rothman
SEPTEMBER 21, 2021
I spoke with Andy Kaufman on his People and Projects Podcast 377. Full disclosure: I met Andy back in 1999 at the Software Development conference. So we've known each other for a long time. I subscribe to his podcast because I like the way he interviews guests. He looks beyond the obvious to deeper insights. I'm thrilled to say he did that with the Modern Management Made Easy books, too.
DevelopmentCorporate
SEPTEMBER 21, 2021
Has Anything-as-a-Service (XaaS). finally, gone too far? XaaS is clearly a trend that is here to stay. Many companies are jumping on the XaaS bandwagon in an attempt to boost their valuation. Product managers should be careful, however, of jumping on the bandwagon in an attempt to gain some marketing or valuation lift for their products. The post Tacos as a Service: Has XaaS Finally Jumped the Shark?
Business of Software Conference
SEPTEMBER 21, 2021
BoS Conf Online Fall, 27-29 September starts next week. To get you in the mood, we’re sharing some talks from previous conferences from some of this year’s speakers, as well as a few primers on fundamentals that will help you get the most from the conference. If you cannot make it, they are well worth a watch. If you are. Yay! They will help you prepare, get excited and think about what’s to come.
dscout People Nerds
SEPTEMBER 21, 2021
Establishing a regular share out cadence with leadership ensures that research is prioritized and impacts the entire organization.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Business of Software Conference
SEPTEMBER 21, 2021
Fascinating and wide-ranging conversation with Charles Caldwell, VP of Product, Logi Analytics. There were some great pithy lines and some super sensible insights. Listen to the full conversation on the Podcast. We talked about: Product Management. A career in Product Management. Why did product management became his thing? Turns out he had always been interested in trying to find ways to make things better for people from being a young kid but didn’t know what that was a job.
Clint Padgett – Project Success
SEPTEMBER 21, 2021
Episode 20 PART ONE: A CONVERSATION WITH DR. TIMOTHY R. CLARK. The post Episode 20 PART ONE: A CONVERSATION WITH DR. TIMOTHY R. CLARK appeared first on Project Success.
Usersnap
SEPTEMBER 21, 2021
How badly do you want to know if your customers are truly satisfied with your services? So much you can taste it? If you’re like us, you must be pretty hungry then. Getting this qualitative data can be tricky. The success of every SaaS company lies in the hands of the consumer. A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base.
Userpilot
SEPTEMBER 21, 2021
Did you know that account expansion can drive significant growth for your SaaS business? Yes, you’ve read that right. Instead of putting all your eggs into your acquisition basket, you can drive expansion revenue growth through upsells. In this article, you’ll learn: What account expansion is, why it matters, and how to calculate it. How expansion and upselling are related to each other.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
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