Tue.Nov 15, 2016

article thumbnail

Level Up Your Product Game Using Empathy

Mind the Product

Jeremy Toeman is VP of Product at CNET, the world’s largest and most trusted online source of consumer technology news and reviews. Toeman is responsible for building CNET’s multi-channel products, including web, mobile, OTT and apps. Toeman also runs CNET’s audience development, engagement and social media teams. He has 20 years of experience in the consumer electronics and digital media spaces, and has built hardware and software for desktop, mobile, video and social platforms.

article thumbnail

[SlideShare] 3 Support Services Benchmark Trends

TSIA

Through TSIA's comprehensive benchmarking program, you can measure your company's performance against your industry peers, identify your strengths, and see where you can improve to ensure future success. For a sample of the type of insight you will receive by taking advantage of this valuable resource that comes with TSIA membership, take a look at this SlideShare featuring 3 key research trends from TSIA's Support Services Benchmark Study.

40