UX Studio

NOVEMBER 19, 2018

Downtown Budapest, 6 October, 21 degrees Celsius. I’m trying to warm up my tired legs before the upcoming marathon relay. Above my shorts, my black sports shirt says in a big bold title, “It’s a design sprint”. The design sprint process has clearly impacted me in all areas of my life. We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions.

Feedback Software 106

Feedback Software User Testing Customer Experience Workshop 106

Mind the Product

NOVEMBER 19, 2018

Modern corporate culture is slowly coming to understand the benefits of highly diverse teams, stretching from gender to personality types. But where does product management stand with embracing that same diversity and complexity in our users? At this year’s MTP Engage, product director at Xing, Mirja Bester, shared how she thinks that by taking the subject of diversity more seriously, product managers can help to increase their company’s business value.

User Testing 119

User Testing Customer Experience Customer Feedback Product Research 119

The Product Bistro

NOVEMBER 19, 2018

A while back, I read a blog that got me thinking. Its premise was that developers should always have the fastest, best hardware to minimize down time. Waiting 12 seconds to compile a module was too long, and encouraged the developer’s attention to stray to Reddit, or some other time suck, and then they would […].

Customer Experience 170

Customer Experience User Experience Blog Development 170

Intercom, Inc.

NOVEMBER 19, 2018

For salespeople, your sales pitch is crucial – above all else, it must be crystal clear what you’re trying to sell and what the value is to your prospective customer. This clarity from the start is critical, because that early impression shapes everything that follows – according to Forrester , the first viable vendor to reach a decision maker and set the buying vision has a 74% average close ratio.

Product Research 180

Product Research Vision B2B Customer Experience 180

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Bistro

NOVEMBER 19, 2018

A while back, I read a blog that got me thinking. Its premise was that developers should always have the fastest, best hardware to minimize down time. Waiting 12 seconds to compile a module was too long, and encouraged the developer’s attention to stray to Reddit, or some other time suck, and then they would lose a half hour. To reduce this tendency, developers should have wicked awesome machines to reduce this tendency.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Pragmatic Marketing

NOVEMBER 19, 2018

I just read an interesting article about Waymo and their driverless vehicles. It got me thinking about pricing (though pretty much everything gets me thinking about pricing). Most of us are familiar with Uber. Imagine that Uber buys a fleet of driverless vehicles. Now, when you open the Uber app to request a ride, in addition to Uber X, Uber Black and Uber Pool, it also says Uber Empty (the name I just made up).

Naming 70

Naming Article 70

First Round Review

NOVEMBER 19, 2018

This online outdoor gear and clothing company blends service and sales to craft a customer experiences that wows. VP of Sales and Customer Service Chris Purkey walks us through how startups can learn from Backcountry's approach to beat the scale of more established competitors with authentic, white glove customer service.

Customer Experience 79

Customer Experience Startups 79

ProductPlan

NOVEMBER 19, 2018

When we think about the skills required for just about any role, it’s only natural to first think about technical abilities. A musician must know how to play an instrument. A translator must be fluent in at least two languages. Most of the time, these so-called “hard skills” really do paint the picture for what any given role is all about.

Product Management 79

Product Management Product Manager Weak Development Team Customer Experience 79

Miro

NOVEMBER 19, 2018

Getting everyone on the same page: How LookFar Labs optimizes product development and collaboration with remote clients TODAY, EVERY ORGANIZATION NEEDS TO BECOME A TECH COMPANY. But how can leaders of these organizations go through this transformation if they don’t have the expertise to start developing digital products and services and leverage this new possibility […].

Development 53

Development Blog 53

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User Testing

UserTesting

NOVEMBER 19, 2018

It’s always interesting to take a step back from Silicon Valley and meet fellow product managers from different parts of the U.S. Recently, I attended the NY Product Conference, a relatively new conference in its third year, but definitely impactful.… The post 3 key Product Strategies we learned at NY Product Conference appeared first on UserTesting Blog.

Product Strategy 20

Product Strategy Strategy Definition Blog 20

Product Innovation Educators

NOVEMBER 19, 2018

Rethinking product portfolio management to optimize performance. What happens when you or your organization has more than one product to manage? It’s hard enough managing resources to sell and improve one product, but throw another one in the mix and see what happens. Or how about several more products? Managing all those products is a challenge, and frankly, few organizations do it well.

Weak Development Team 72

Weak Development Team Management Management Construction 72