Mind the Product

OCTOBER 13, 2017

In this illuminating talk from Mind the Product London 2017, Teresa Torres shares her opportunity solution tree – a visual aid that can help you find the best place to focus your team’s energies, whilst ensuring you consider enough opportunities. Opportunity solution trees also bring transparency to the process and get the whole team to buy into the decisions being made and the solutions being tested.

Customer Experience 137

Customer Experience Data Visualization Product Research User Testing 137

Revulytics

OCTOBER 13, 2017

Going back through the years of our compliance intelligence data on the use of pirated software, it’s interesting to see how much impact holidays like China’s Golden Week can have. According to some reports , “about half of China’s 1.4 billion people will be on the move during ‘super golden week’ — the 8-day holiday encompassing both the National Day holiday and the Mid-Autumn Festival.

Reporting Tools 54

Reporting Tools Analytic Tools Data Visualization Customer Experience 54

Mind the Product

OCTOBER 13, 2017

It’s no secret that every software company has a different way of working out what feature they’ll build next. Despite countless tools, books, blog posts * , and interview questions on the subject there isn’t – yet – consensus in the product management community on which product prioritization method gives the best results for customers and the business.

Product Research 125

Product Research Data Visualization User Testing Research Software 125

Userzoom

OCTOBER 13, 2017

Helpful tips to start collecting think out loud feedback from participants. So you’ve decided that you’re going to collect think out loud feedback from your participants on your next UserZoom study. Exciting! There are few things as powerful as verbatim feedback from a participant as they experience your site or product. If you haven’t created a think out loud study yet with Userzoom, or you just need a quick refresher, we’re here to help!

User Testing 51

User Testing Product Research Feedback Software Customer Feedback 51

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Product Innovation Educators

OCTOBER 13, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 4 tools to help product managers better understand customers. The article is written from the perspective of improving email marketing, but they are really about understanding customers and providing them value. Check it out at [link].

Customer Feedback 48

Customer Feedback Customer Experience Product Management Product Manager 48

Brian Balfour

OCTOBER 13, 2017

This post is the HubSpot Sales case study that illustrates the concepts of the 4-Fits Framework, a 5 post series in which I explain the four frameworks you need to align to grow to a $100M+ company. Subscribe to receive the rest of the series. When I joined HubSpot in January 2014 the mission was clear. One, help build the foundation for a new $100M line of business.

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Framework User Testing Customer Experience Inbound 111