Thu.May 14, 2020

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Your Project Budget Is Definitely Wrong

The Product Coalition

It’s impossible to imagine our lives without budget planning. We have to buy a lot of things, from food to entertainment, and if our expenses aren’t well managed, it’s easy to lose control over them and start spending too much. The same goes for software development. If you want to create a new app, managing your financial investment is one of the most important parts of the whole process.

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Building a Better Relationship Between Customer Success and Product

ProductCraft

If I asked you about your relationship with your customer success team, what would you say? Whenever I ask product teams this question, I’m generally surprised by the answer: that there isn’t one. And if there is, it’s barely hanging on. Often, the relationship is very back and forth, with CS handing off customer problems. Read more » The post Building a Better Relationship Between Customer Success and Product appeared first on ProductCraft by Pendo.

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The Gainsight Horizon Experience: Simple, Intuitive, and Beautiful

Gainsight

We are extremely excited to have announced the Gainsight Horizon Experience at Pulse Everywhere. Our goal is to deliver a product experience that is simple, intuitive, and beautiful, without sacrificing any of the power you need and expect from Gainsight. These values – simple, intuitive, and beautiful are not just buzzwords. They drive every idea, component, and screen we deliver – so much so that I guarantee every member of the design team is having dreams (or nightmares) about the

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Media Apps: 2020 Mobile Customer Engagement Benchmarks

Alchemer Mobile

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. So, what can these brands do to capture, analyze, and act on these changing customer behaviors? One of the most critical pieces to this puzzle is first understanding how your app compares to others in this industry and then tracking the changes you’re seeing against these benchmarks.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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H.O.M.E: Entertainment – when all the world’s a stage

Intercom, Inc.

“Home is where the heart is,” as the saying goes. And for now, it’s where you’ll find the office and school and the shops and concerts, too. H.O.M.E. is a special four-part series on Inside Intercom that explores how people across many industries and countries are managing to persevere with the help of technology. When it’s all said and done, we’ll have covered the following themes: H ealth and wellness – how are people staying healthy in mind and body?

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The state of product analytics in 2020, and how to move forward

Mixpanel

Sophisticated product teams that are able to merge business needs, user feedback and business objectives—all while proving ROI— are a rare find. To learn more about how these teams work, we surveyed over 450 product managers, leaders, and UX designers from across the world to build our State of Product Analytics report in partnership with Product School.

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Complete Guide To Building HIPAA Compliant Health Apps

Arkenea

The laws that relate to health information privacy (HIPAA Compliance) must be adhered to when developing healthcare mobile apps. Violation of the HIPAA guidelines can land you directly on the breach portal of the office of civil rights and the name of your healthcare practice or organization gets permanently inked on their wall of shame. […]. The post Complete Guide To Building HIPAA Compliant Health Apps appeared first on Arkenea.

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Reviewing your employer’s response to COVID-19

Nulab

The fallout of COVID-19 and the slow reopening of a paused economy have certainly given employers a lot to think about. Some have risen to the occasion, while others floundered, albeit in an unprecedented situation. What we wanted to know, however, was what employees thought. How were execs and managers handling the situation, and were there any standout procedures that employees really appreciated in such an unusual business year?

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What Is the Best Customer Onboarding Software for your SaaS?

Userpilot

Onboarding your customers successfully is tricky, right? I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. That’s why choosing the best customer onboarding software is a big decision. Choose the wrong tools and your onboarding won’t work. Your customers won’t see any value from your product.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Dispatches from Centercode’s Remote Offices: Ben, Dustin, Dema, Matt, and Sabrina

Centercode

This week marks Centercode’s 19th birthday! While we’re celebrating much the same way we all have these past two months — virtual happy hours, slack chats, and other new-normal gatherings — we’re still coming up with fun and creative ways to stay engaged with our coworkers. This week’s Hometasking challenge asked us to create quarantine-specific postcards we could send from the safety of home.

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Combining DevOps and Agile Transformations to Achieve Business Outcomes

Agile Velocity

Is your organization well underway implementing DevOps? Or maybe you’re just getting started with a DevOps initiative? Did you know you can maximize your chances of achieving desired business outcomes by combining DevOps with an Agile transformation? You Keep Using Those Words…. When you hear “Business Outcomes,” “DevOps,” and/or Agile transformation” – what comes to mind?

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The User Interviews Cost Savings Calculator

UserInterviews

Doing user interviews on a tight budget? Use our calculator to find out what you can save on your user research.

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Writing Next-Level Surveys: How to Get "Story Data" from Static Questions

dscout People Nerds

Surveys sometimes get a bad rap (and for good reason). Here are a few ways you can level up your survey game.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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How to Save Money on User Research Recruiting

UserInterviews

Get creative with how you approach research, know what your time is worth, and use our calculator to find savings

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Dispatches from Centercode’s Remote Offices: Ben, Dustin, Dema, Matt, and Sabrina

Centercode

This week marks Centercode’s 19th birthday! ?? While we’re celebrating much the same way we all have these past two months — virtual happy hours, slack chats, and other new-normal gatherings — we’re still coming up with fun and creative ways to stay engaged with our coworkers.

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Is This the End of the Road for Field Sales?

TSIA

One of the most common questions that I’ve been asked over the last few weeks is “what’s going to happen to field sales after the crisis is over?” It all comes down to how much of the activity that your traditional field sales force has been doing during the crisis in a “virtual mode” will it make sense to leave virtual when we return to “normal” And, therefore, do you need to retain the same number of resources in your Outside (Field) Sales team.

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The state of product analytics in 2020, and how to move forward

Mixpanel

Sophisticated product teams that are able to merge business needs, user feedback and business objectives—all while proving ROI— are a rare find. To learn more about how these teams work, we surveyed over 450 product managers, leaders, and UX designers from across the world to build our State of Product Analytics report in partnership with Product School.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Digital products and digital strategy in the age of COVID-19 [Podcast]

Emerge Insights

NTT TechConnect Interviews Emerge CEO, Jonathon Hensley, about the impact of COVID-19 on the Digital Product Space COVID-19 is affecting all walks of life, and as we get acclimatized to this new normal in the physical world, the digital space is also being impacted. Jonathon joins the hosts of NTT TechConnect to discuss the changes […]. The post Digital products and digital strategy in the age of COVID-19 [Podcast] appeared first on EMERGE | Digital Product Agency.

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Pulse Everywhere: Themes And Takeaways From Day 2

Gainsight

Wow! What a record-breaking Pulse Everywhere! Over 22,000 registrations across two days, over 25 companies presenting, and over 50 states/countries logged on live. We couldn’t have done it without you—our Pulse community. We know that, like us, most of you are in fuller houses right now, so we decided to enjoy a spoof of our old favorite—Full House.

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Modus Create Selected by Full Measure to Scale Product Development Capabilities

Modus Create

Modus Create, a disruptive consulting, product strategy and Agile development firm, announced today that the company has been selected by Washington, D.C.-based Full Measure Education as its digital transformation partner. Full Measure is a mobile-first engagement platform that helps colleges and universities improve student outcomes. By combining data, communications and content, Full Measure helps colleges and universities create mobile experiences that target specific steps across the student

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How to Optimize Your User Research Resume

dscout People Nerds

Looking to make the next big career move? Start by dusting off your resume and optimizing it for success. .

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.