Mind the Product

JUNE 17, 2021

Product discovery pitfalls, have you fallen foul of one? If your answer is yes, you’re forgiven, because the list is long and you’re only human! But, as product people, it’s our job to be aware of the hidden hurdles and do product discovery the right way. Here we share 6 common product discovery pitfalls and [.] Read more » The post Common product discovery pitfalls and how to avoid them appeared first on Mind the Product.

Product Research 230

Product Research 230

Intercom, Inc.

JUNE 17, 2021

As vaccination efforts soar and lockdowns ease, people are slowly leaving home and getting back to the office. But what can we do to make this transition as smooth as possible? It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. But now, almost a year and a half later, the time has come to start thinking about returning to the office.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

Alchemer Mobile

JUNE 17, 2021

Over the last year, we’ve published a lot of material about how the COVID-19 pandemic has completely changed the way in which customers interact with brands. The Quick Service Restaurant (QSR) industry saw a huge shift in customer behavior and demands. As we start to reopen the world, there’s endless chatter about going “back to normal.” But the problem is this: There is no going back to how things were before the pandemic.

Feedback Software 147

Feedback Software Research Software Reporting Tools User Testing 147

The Product Coalition

JUNE 17, 2021

How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life Photo by Karl Fredrickson on Unsplash My madness descent into coffee started around seven years back when I purchased the original Aeropress. I usually do french press at home, but its just too much effort for me to clean. So, nothing wrong with giving the infamous Aeropress a try?

Travel 153

Travel Systems Review Product Research Testing 153

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

Mind the Product

JUNE 17, 2021

In this exclusive Prioritised member session, our panellists, Cindy Alvarez, Michelle Lotia, Steve Portigal, and Eli Montgomery discussed how important discovery and research is in product management while providing insights on how it can be used to influence key product decisions. The panel, moderated by Eli Montgomery, head of user experience at Cazoo welcomed: Cindy [.

Product Research 96

Product Research User Testing Customer Feedback Customer Experience 96

TryMyUI

JUNE 17, 2021

Image source (Fresco) Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. Conducting these tests, however, can come with some serious questions. The first key question that needs to be answered is, should I conduct a moderated usability test or an unmoderated usability test?

Definition 105

Definition User Testing Product Research Testing 105

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. SaaS businesses use demo content because they know that it’s incredibly demoralizing for customers to get excited about using a new product, only to find that there’s no existing data on the site that would lead them to understand the value of the product faster.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

ProductBoard

JUNE 17, 2021

Watch series We excited to announce The Dangerous Animals of Product Management, a new video series by Productboard about challenging stakeholders you may come across in your day-to-day product management process. Take a sneak peek In a series of six short videos, we give you the full scoop on each dangerous animal. You’ll learn the skills you need to manage these stakeholders and gain the.

Product Management 98

Product Management Product Manager Management Management 98

Strategyzer

JUNE 17, 2021

You’ve got this idea. Your gut tells you it could be the next big thing for your business, but you are struggling to find support for it within your organization. That lack of support combined with the overall business of day to day work means that your idea remains sidelined for years.

B2B 81

B2B Testing 81

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

dscout People Nerds

JUNE 17, 2021

Finding the right candidate to build out a new UX team can be a daunting task. Explore tips for writing a clear UX job description and avoid common hiring pitfalls.

User Testing 81

User Testing UX 81

Johanna Rothman

JUNE 17, 2021

I see too much micromanagement, even in supposedly agile organizations. Micromanagement tells people, “I don't trust you.” When we have insufficient trust, morale and the products deteriorate. Instead, we can extend trust and keep innovating for morale and the products. This image shows a 6-person team where the leader/manager micromanages.

Leadership 75

Leadership Agile Demo Consulting 75

dscout People Nerds

JUNE 17, 2021

Whether you’re kicking off the discovery phase or in the midst of product validation, a concept test can help determine if your team is heading in the right direction.

Product Research 66

Product Research Testing 66

The Review by First Round

JUNE 17, 2021

Today’s episode is with Waseem Daher, co-founder and CEO of Pilot, a company that specializes in bookkeeping, tax prep, and CFO services for high-growth startups. In addition to Pilot, Waseem co-founded two other startups with the same group of co-founders, including Ksplice, which was acquired by Oracle in 2011, and Zulip, which was acquired by Dropbox in 2014.

Framework 52

Framework Software Review Startups Customer Experience 52

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Centercode

JUNE 17, 2021

As a product owner, the prospect of bringing a new product to market is exciting. You see a gap in the market for a device, software, or mobile app that will make your customers' lives easier or more enjoyable.

Development 52

Development Marketing 52

ProductPlan

JUNE 17, 2021

What Is Quality Assurance? The quality assurance process helps a business ensure its products meet the quality standards set by the company or its industry. Another way to understand quality assurance (QA) is as a company’s process for improving the quality of its products. Many businesses view their QA program as a promise to internal stakeholders and customers that the company will deliver high-quality products that provide a positive user experience.

User Testing 52

User Testing Customer Experience Product Research Engineering 52

Gainsight

JUNE 17, 2021

Your company’s product usage data is a treasure trove of insights—one that gives you a valuable window into your user’s experience. Unfortunately, most SaaS project and product managers end up drowning in usage data with few ways to sort through it, understand it and use it to enhance their product. Enter the hero: product usage data analysis. In this article, we dig into the details of product usage and lay out three tips to help you start squeezing the most out of your usage data.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Reporting Tools 52

Emerge Insights

JUNE 17, 2021

Every product initiative needs to contribute to driving one thing, customer lifetime value (LTV). One of the most powerful ways to succeed in fulfilling customer lifetime value is to focus on customer retention. As a product leader, you might have experienced this all too common scenario: A product initiative is established as strategically important to improving […].

Customer Experience 52

Customer Experience Customer Feedback Product Strategy Strategy 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

dscout People Nerds

JUNE 17, 2021

Research ruts, or “creative blocks” happen to the best of us. See how a handful of seasoned researchers have learned to not only tackle, but create systems for avoiding creative lulls.

Research Software 52

Research Software 52

The Product Coalition

JUNE 17, 2021

There are different directions within software development, and consequently they involve different career pathways. While many of them are pretty straightforward, there are also other software engineering vocations which are situated, so to speak, on the edge. If you’ve already decided to learn Java, we should talk about such software engineering jobs as a Java Full Stack developer.

Development 133

Development Data Visualization User Testing Framework 133

Roy Madden

JUNE 17, 2021

Tips & Tricks. Relevant, real-time threat intelligence based on your vendor list. Cybersecurity vendor risk management (VRM) is notoriously difficult. Security teams need to know when their vendors experience a security incident, but they often lack visibility into supply chain threats. Many companies only learn about a security incident when the vendor notifies them.

Research Software 103

Research Software Data Visualization Artificial Inteligence User Testing 103

Userpilot

JUNE 17, 2021

Do you take advantage of in-app messaging? It’s a great way to communicate with users and achieve specific goals along the way. In-app messaging can help you: Onboard new users. Drive feature adoption. Drive account expansion. Collect user sentiment. Deliver updates and announcements. Eventually improving your product. Read on if you want to learn about in-app messaging best practices and get inspired by some real-life examples.

Feedback Software 52

Feedback Software Analytic Tools Messaging Customer Feedback 52

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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

Development

Gainsight

JUNE 17, 2021

The Importance of Collecting Product Feedback. Customer feedback is the fuel that drives your product decisions. Unfortunately, it can be maddening to have to balance feedback from all of your customers and stakeholders on your own. Don’t fret. There are ways to harness and use feedback to improve your product. We’ve mapped out the importance of customer feedback along with a plan to routinely collect, analyze and use feedback to perfect your product.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Imaginary Cloud - Design

JUNE 17, 2021

Participatory design is an excellent strategy to implement in usability research. It considers the users' and stakeholders' participation throughout the design process and can result in great benefits, which contribute to the success of a product. This article starts by defining what participatory design is and further explains this approach's origins and the advantages (and risks) of implementing one.

User Testing 112

User Testing Research Software Customer Experience Product Research 112

Gainsight

JUNE 17, 2021

If you’re a product manager or product leader, you’re constantly being pummeled with feedback and pressured to improve your product. As you plan your product road map, you need to balance feedback between executives, customers, the sales team and any other stakeholders. Product key performance indicators (KPIs) will be a lifesaver as you craft your product development road maps, laying the groundwork to support decisions.

Data Visualization 52

Data Visualization Reporting Tools Customer Experience Feedback Software 52

Indicative

JUNE 17, 2021

With customer touchpoints spanning any number of channels and platforms today, businesses need a way to bring all that data together—to unify it within a center of truth that holds a holistic view of customers and their interactions with the company. But how do you build and operationalize a center of truth that enables your team to provide a better customer experience, convert at a higher rate, and make informed product decisions?

Customer Experience 59

Customer Experience Data Visualization User Testing Customer Feedback 59

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

Product Management