Mind the Product

JULY 1, 2021

Matt Terrington is a global digital product owner at Nissan. He explains what he does in his job in product and how he got it. What are your main responsibilities? “My daily schedule is typically structured around the availability of teams in different time zones. Early morning is dedicated to conversations with people in Japan [.] Read more » The post How I got my job in product: Matt Terrington, global digital product owner appeared first on Mind the Product.

Product Management 105

Product Management Product Manager Management Management 105

The Product Coalition

JULY 1, 2021

An API platform is table stakes to build your public APIs on, especially if an API is a key part of your strategy, yet too often, API infrastructure is hand-coded, leading to short- and long-term trouble. Offering an API publicly to partners and developers requires an extra level of polish. It requires approaching APIs like any other product offering that you’d release to the market.

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Analytic Tools Technical Review Software Review Customer Experience 131

Mind the Product

JULY 1, 2021

#mtpcon Digital Americas is just around the corner (July 14-15) and if you’re already wondering how you’ll convince your boss to let you attend and expense your ticket, we’re here to lend a hand. Now, more than ever before, the benefits bundled up in our conference ticket far outweigh the price and we’re going to tell [.] Read more » The post Attend #mtpcon Digital Americas – Convince Your Boss and Get the Cost Covered appeared first on Mind the Product.

Product Management 101

Product Management Product Manager Management Management 101

The Product Coalition

JULY 1, 2021

Tech Spikes are a useful activity for your product development team to perform when you need to explore how you are going to solve a challenging problem. They help you step outside the current flow of development to increase your understanding and reduce uncertainty. This practical guide to Tech Spikes covers why you would do a tech spike, what they are, when to use them and how to run one.

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Technical Review Research Software User Testing Customer Experience 105

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

nulab

JULY 1, 2021

The increased popularity (and necessity) of working from home has changed office culture faster than ever before. Unfortunately, some people are feeling the absence of breakroom chats, cubical catch-ups, and stealing empty conference rooms pretty hard. While remote whiteboarding might not help you recreate every office interaction, it can help bring back the feeling of having a productive group brainstorming session.

Research Software 104

Research Software User Testing Product Research Customer Experience 104

dscout People Nerds

JULY 1, 2021

We re-designed the way our participants discuss their ethnicity within our platform. Here’s what our research taught us about how users want to report their multi-racial identity.

Reporting Tools 98

Reporting Tools Research Software User Testing 98

NextBigWhat

JULY 1, 2021

Are you still on Clubhouse? Well, chances are that you are done with it. Clubhouse, these days seems more like a ghost town. And this reminds me of Orkut. Remember Orkut? Of course, if you are born in a world without cassettes player, you don’t even know the Orkut story. Orkut was the largest social networking platform in India and Brazil – and while it seemed totally unbeatable at one point, Facebook one day just killed it.

Product Research 80

Product Research Naming Events Product Management 80

nulab

JULY 1, 2021

An initial call with the hiring manager: Check. A second call with the department manager: Check. A video call with the dev team: Check. Now, there’s only one thing standing between you and your dream job: A whiteboard interview. It may sound intimidating at first, but with a little practice and these helpful tips, preparing for a whiteboard interview will seem as easy as copying and pasting your cover letter.

User Testing 74

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ProductBoard

JULY 1, 2021

How do you build products your customers use and love? You won’t know unless you ask them. And it doesn’t work to ask them once when you start a new project. You need to have regular touch points with customers so you never go too long without seeking their input. The practice of continuous discovery creates a regular cadence of interaction between the product team and the customers they’re.

Product Research 59

Product Research Product Management Product Manager Management 59

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

nulab

JULY 1, 2021

Success can look like a lot of different things. It can look like a businesswoman with an expensive watch driving a Ferrari. It can look like growing the world’s longest mustache. Or, it can even look like getting Tom Hanks to take a picture with you holding a volleyball. But, sometimes, it looks like a whiteboard. Not just any whiteboard — the most organized, well-thought-out whiteboard you’ve ever seen.

Customer Experience 61

Customer Experience Research Software Presentation Reference 61

Clinton M. Padgett

JULY 1, 2021

“YOU CAN’T HANDLE THE TRUTH!” I’m guessing you not only heard a certain voice when reading this, you may have also visualized the scene and context of this quote. It ranks as one of the most recognizable cinematic quotes yelled by Jack Nicholson in A Few Good Men. The fact is, not only can your client and team handle the truth…they need the truth.

Customer Experience 52

Customer Experience Management Management 52

CardBoard

JULY 1, 2021

Online whiteboards are on the rise, and we can only anticipate that the demand for online whiteboards to continue to increase. On the fence about the benefit of how one might serve your team? Check out the 5 ways your team can benefit from an online whiteboard. 1. Remote collaboration. Employees of organizations both big and small are opting into working from home and to remote work situations.

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Technical Review 52

ProductCraft

JULY 1, 2021

This week on Product Love, I picked up my previous conversation with Anneliese Olson, General Manager & Global Head of Printing Category at HP. If you haven’t checked out that episode, we talked about her experience in doing product marketing and management projects in 25 countries. You can learn about her experience abroad and journey. Read more » The post Product Love Podcast: Anneliese Olson, General Manager & Global Head, Printing Category at HP appeared first on ProductCraft b

Management 52

Management Management Product Marketing Marketing 52

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

CardBoard

JULY 1, 2021

Digital whiteboards are on the rise, and we can only anticipate that the demand for digital whiteboards to continue to increase. On the fence about the benefit of how one might serve your team? Check out the 5 ways your team can benefit from a digital whiteboard below. 1. Remote collaboration. Employees of organizations both big and small are opting into working from home and to remote work situations.

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Technical Review 52

dscout People Nerds

JULY 1, 2021

Learners Co-Founders (formerly UXR Collective) Alec Levin and Maggi Mitchell discuss why learning various disciplines is essential to company growth and collaboration.

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Userpilot

JULY 1, 2021

Implementing churn surveys in your SaaS is one of the most important and effective ways to improve customer retention and satisfaction. Not sure what churn surveys are or how to get started with them? You’re in the right place! In this blog post, you will learn what churn surveys are, get to see some examples, how to create them, as well as how to analyze and act on them.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

ProductPlan

JULY 1, 2021

Change is hard, and we are creatures of routine and habit. Any disruption to the status quo makes us uncomfortable until we’ve recalibrated and adjusted our expectations. But change is also inevitable. Getting change management buy-in is not easy, but we’re only delaying the inescapable when we resist change. Whether it’s driven by economics, technology, politics, or the environment—those massive undercurrents can at best be held at bay before reality sets in.

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Weak Development Team Management Management Roadmap 60

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

Userpilot

JULY 1, 2021

User onboarding is critical for a number of your SaaS metrics – but to do it correctly, you need to understand the difference between proactive vs. reactive onboarding. While proactive user onboarding is best used for new user activation, reactive onboarding comes in handy at later stages of the user journey and is critical for user engagement, retention, and pushing upsells.

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Onboarding KPIs Customer Experience User Testing Reporting Tools 85

Gainsight

JULY 1, 2021

Every day, companies and leaders are starting a new journey of Customer Success. At Gainsight, we want to be there throughout your CS journey to help you become more customer-centric and ultimately improve your bottom line. One of the most significant CS topics that should be addressed early on is building a foundation for customer visibility. The Danger of the Lack of Visibility.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40