Thu.Aug 18, 2022

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How Having a Product Roadmap Can Transform Your Organization

Gocious Blog

A roadmap is an essential tool that guides our actions step-by-step to a destination or goal. Maps on their own have been guiding people from place to place since at least 600BCE.

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Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. But going into staff plus roles is another beast entirely. There’s project management, mentorship and teaching, decision-making, relationship-building, and the value you bring to the company is no longer measured by the quality of the lines of your code but rather by driving the

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A case study: launching a custom product for solar roof innovator SunRoof

Mind the Product

Swedish company SunRoof makes solar roofs, combining solar power solutions with a unique roof design. In 2020, SunRoof started to expand into other EU countries – Poland, and Germany – and then to the USA. Its timing was good: the demand for clean energy was already surging, and consumers were increasingly aware of the advantages of energy self-sufficiency. [.

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User Adoption is Hard: How and Why Products Become Successful

The Product Coalition

A great product can be created, but without user understanding and buy-in, the product won’t succeed on the market. Continue reading on Product Coalition ».

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Customer Advocacy: How to Turn Loyal Customers Into Advocates and Drive Product Growth

Userpilot

Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. Nevertheless, efforts shouldn’t stop there. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth.

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Interactive Onboarding 101: How to Create Better User Onboarding Experiences in SaaS

Userpilot

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? In this article, we’re going to explore what an interactive walkthrough is, dive into some practical industry examples, and unpack how you can create similar experiences in your own SaaS. Ready to dive in? Let’s get going!

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How to Improve Existing UXR When You're Hired as the First Researcher

dscout People Nerds

Coming in as the first official UX researcher is no easy task. Finding a way to include all voices will help pave the path forward.

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Tempting Thoughts to A/B Test In Trying Times

Split

Today’s economic forecast is uncertain. However, there are simple testing ideas you can try to make the most of a difficult situation. Your first inkling would be to cut costs: it’s hard to argue against that. But, make sure that your efforts to save are not damaging growth and retention. A second axis to consider is that your customers themselves have less interest in spending.

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#NoWrongPath

Business of Software Conference

The stress of cramming for exams. The anxiety of waiting months for the results. The hyperventilating when the envelope lands on the doormat. Things we have all experienced and don’t care to relive. For some of us, it’s our children who are currently sat with the big envelope to open (or is it all done by emails these days?) and scared to open it.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Airtable’s path to product-market fit — co-founder Andrew Ofstad on building horizontal products

The Review by First Round

Todd Jackson ’s filling in as host again this week. (As a reminder, he’s hosting a few product-focused episodes this season — all about finding product-market fit.) Today, Todd chats with Andrew Ofstad , co-founder of Airtable. In our conversation, we go deep into Airtable’s early days, and how they navigated the journey of finding traction and scaling.

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Unleash your creativity: code once, customize infinitely

AB Tasty

Say hello to Custom Widgets and goodbye to time-consuming back-and-forths when scaling ambitious customer experiences. With Custom Widgets, scale your best CX ideas across teams, brands and markets. AB Tasty has the largest widget library on the market, providing brands with over 25 pre-built ways to quickly engage consumers including scratch cards, NPS surveys […].

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Gainsight announces new capabilities to drive durable growth

Gainsight

New features enable digital-led customer collaboration, AI-optimized customer success management, and customer-centric product innovation. . Pulse , Gainsight’s annual conference, offers inspiring, strategic discussions for Customer, Product, and Community professionals. But, it’s not just a place to think about the big ideas. It’s also a place to hear about the products that Gainsight is developing to help organizations execute these strategies.

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UXR Confidentiality: How to Hide Participant Names in Zoom Recordings

UserInterviews

A quick, step-by-step guide hiding participant names in Zoom recordings. Learn how to turn this setting on (and off) to protect UX research participant privacy.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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NDAs, the Secret Sauce: Research Operations Tips with Kasey Canlas

dscout People Nerds

ReOps expert Kasey Canlas believes anyone can break into the field—but they’ll need to learn some security and privacy best practices along the way.

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Best Product Management Podcasts You Need to Stream Today

airfocus

A product manager's world is constantly evolving and shifting. The best product managers consistently have ideas brewing, with exciting new innovations on the way. That’s why it’s so important to keep up with the industry, and the latest trends and updates.

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Announcing the 2022 Gainsight GameChanger Award Winners! 

Gainsight

Congratulations to the winners of the 2022 GameChanger awards! We took some time at Pulse , our annual user conference in San Fransisco (if you somehow haven’t heard of it), to recognize seven companies and over a dozen individuals. The winners represent some of the biggest names in the SaaS industry, and we salute their ability to change the game of customer success and experience over the past year. .

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Top CX Trends That Are Shaping the SaaS Industry in 2022

Userpilot

Customer experience has a major impact on customer behavior and product growth. In fact, studies predict that in the foreseeable future, customer experience will become more important than price and even the product itself. So investing in superior customer experience and constantly optimizing it is one of the best ways to future-proof your business.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Pulse 2022 community proves that together, we are unstoppable

Gainsight

After a whirlwind two days, Pulse 2022 has come to a close. The entire 48 hours were packed with strategic learnings, new connections, and plenty of shared memories. But we couldn’t officially say goodbye without a reminder of why we strive to make Pulse the biggest event for Customer, Product, and Community: . To prove that you can win in business by being human first. .

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How to get engineering buy-in (and even excitement) on product analytics

Mixpanel

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. So they tend to lack enthusiasm for anything that adds ongoing work to their plates. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule.

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Choosing the Best Virtual Desktop Infrastructure Technology for Your Enterprise

eG Innovations

What is a Virtual Desktop Infrastructure (VDI)? Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

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The Benefits of Adding More Product Roadmap Viewers in ProductPlan

ProductPlan

The Benefits of Adding More Product Roadmap Viewers in ProductPlan. Product leaders across industries—software, finance, and healthcare—want a centralized location to house product initiatives and updates. However, many waste valuable time updating inflexible spreadsheets or slide decks that fail to capture a product strategy effectively. Instead, product leaders can transcend the confines of these antiquated tools by using a purpose-built roadmap solution to add roadmap viewers.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.