Mind the Product

JUNE 15, 2020

In this ProductTank New York talk, Tomer Sharon, Managing Director, Head of User Research & Metrics at Goldman Sachs, introduces us to Key Experience Indicators (KEIs). The key points of his talk include: Framing Principles The Google HEART framework Actions to take Watch the video to see Tomer’s talk in full. Or read on for [.]. Read More. The post Key Experience Indicators for Product Managers by Tomer Sharon appeared first on Mind the Product.

Customer Experience 147

Customer Experience Product Management Product Manager Product Research 147

Johanna Rothman

JUNE 15, 2020

Every organization has policies of some sort. The smaller the organization, the fewer policies you might have. And, the larger the organization, the more policies you might think you need. I keep encountering policies that prevent people from delivering the outcomes the organization wants. Worse, the policies destroy trust. Why have policies anyway?

Technical Review 76

Technical Review Government Agile Events 76

The Product Coalition

JUNE 15, 2020

80% of product managers say they don’t talk to their customers enough yet they report that their best sources of product ideas are direct customer feedback and market research. A recent survey of 550 product managers by Alpha for the 2020 Product Management Insights Report reveals a gap between where product teams focus their time and where they actually get their best ideas from.

Product Research 117

Product Research Data Visualization User Testing Customer Feedback 117

Strategyzer

JUNE 15, 2020

In our previous blog, we emphasized the importance of having a Chief Entrepreneur and Ambassador as the top executives dedicated to create and manage new growth in the company. However, having these roles alone does not necessarily mean you will have an effective innovation pipeline. They could end up becoming just figureheads for innovation. This might look good on your organizational chart, but it will not produce real results.

Blog 120

Blog Management Management Leadership 120

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

The Product Coalition

JUNE 15, 2020

One of the latest buzzwords in the Product world is ‘Product Led-Growth.’ But what exactly does this mean? And does focusing on a product-led growth strategy make you a Growth Product Manager? Let’s examine this “new” trend… What Does Product-Led Growth Mean? Product-led growth strategy is a methodology that positions the product as the primary driver of growth for the company.

Onboarding KPIs 88

Onboarding KPIs Strategy Product Management Product Manager 88

The Product Coalition

JUNE 15, 2020

There are two approaches to training boxers. The first one, which I call the “Soviet” approach, starts with grasping the technique. Children are drilled for years, learn how to punch properly, and sharpen their boxing skills. The “American” approach, on the other hand, takes into account the individual characteristics of a boxer. A newbie boxer is invited to fight in the boxing ring, while the coach assesses his main strengths that will be built upon.

UX 78

UX Marketing Management Management 78

The Accidental Product Manager

JUNE 15, 2020

New business strategies are needed during a pandemic Image Credit: PINKE. Just imagine if you were a product manager for a jewelry store. Your business would rely on people passing by, being drawn in by something that you had in the window, talking with a sales person, trying jewelry on, and then, with a little luck, buying something. Then the Covid-19 virus strikes and all of your customers start to stay at home – nobody is walking by any more.

Product Management 65

Product Management Product Manager Artificial Inteligence Management 65

The Product Coalition

JUNE 15, 2020

What I look for in a Product Manager. Product managers have to be able to do many tasks across a wide spectrum. Usually, their strength comes from being able to be involved in many aspects of the product. In some of these aspects, they are experts and in others they are laymen and yet they still have to help their team get the maximum also in these areas.

Product Management 78

Product Management Product Manager Product Research User Testing 78

Modus Create

JUNE 15, 2020

Just like many of my fellow high school seniors across Virginia, I was stunned to hear Governor Northam’s announcement on March 23: classes were cancelled for the rest of the school year due to COVID-19. Along with this, senior rites of passage such as prom, graduation, and summer beach trips were to be cancelled, leaving me with no obligations and lots of time.

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Software Review Research Software Product Research Technical Review 98

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User Testing

The Product Coalition

JUNE 15, 2020

The user experience of your website may rely heavily on search relevance. Continue reading on Product Coalition ».

User Experience 78

User Experience Customer Experience Artificial Inteligence 78

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. “IBM firmly opposes and will not condone the uses of any technology, including facial recognition technology offered by other vendors, for mass surveillance, racial profiling, [or] violations of basic human rights and freedoms,” wrote IBM chief executive Arvid Krishna in a letter to Congress.

User Testing 69

User Testing Technical Review Product Research Research Software 69

ProductCraft

JUNE 15, 2020

Congratulations! You have landed a new PM job. It probably took a ton of preparation, multiple informational sessions, and many rounds of interviews to make it here. You are pumped to take the next big steps: meeting new colleagues, broadening your horizons, and making an impact. Be it at a big corporation or a small. Read more » The post Your First 30 Days as a Product Manager appeared first on ProductCraft by Pendo.

Product Management 59

Product Management Product Manager Management Management 59

Split

JUNE 15, 2020

The last few months have been some of the most (and somehow least) eventful of our lives, or at least, of mine. The rate of change in my experience of work has been intense, and working through that change has led me to some introspection on change within the technology industry. I recently read that economic crisis can accelerate trends and transformations that were already happening.

Technical Review 59

Technical Review Software Review Customer Experience Travel 59

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

Iteratively Blog

JUNE 15, 2020

Overview of Slack + Iteratively integration. Teams rely on Slack to bring their communication and tools in once place. At Iteratively, we want to provide the best experience possible for teams to get the information they need in the tools that they already use. Instead of getting bombarded with email notifications you can now integrate Iteratively with Slack so that your entire team can stay in the loop on essential changes to your analytics.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Information 52

Dear Strategy

JUNE 15, 2020

On this episode of Dear Strategy, we analyze the story of a poorly designed refrigerator that lasted around 5 years before it finally bit the dust. And, of course, the warranty didn’t cover it. With more and more technologies being incorporated into just about every product we own, is this the new norm that we should be expecting from our previously long-life products?

Strategy 52

Strategy Workshop Technology Blog 52

Product Culture

JUNE 15, 2020

Customers often make suggestions: “If you could just move the save button a little to the left,” or “The Goals field needs to support up to 1,000 characters.” Listening to customers is key to being a successful Product person. But so is knowing the difference between being a service organization catering to one customer at a time and a product organization serving a market.

Article 52

Article Customer Experience Marketing Product Management 52

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted.

Product Research 52

Product Research Testing Technology 52

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

Artificial Inteligence

NextBigWhat

JUNE 15, 2020

[link] A framework for building enduring marketplaces. The post The Hierarchy of Marketplaces?—?Introduction and Level 1 appeared first on NextBigWhat.

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Framework Product Management Product Manager Management 52

Sachin Rekhi

JUNE 15, 2020

Today I'm excited to announce the launch of offline support in Notejoy , our collaborative notes app for individuals and teams. You can now view, edit, and create notes while offline and have it all seamlessly sync whenever you come back online. More importantly, we've also made the overall Notejoy experience much faster by first loading notes from your local device before also checking Notejoy's servers for any changes.

Customer Experience 167

Customer Experience Research Software Data Visualization Download 167

Product Innovation Educators

JUNE 15, 2020

What product managers can learn from the story of a beauty product. There is much to learn from a good product story; how an insight leads to an idea, which becomes a product concept and grows into a business case resulting in developing a new product that is launched and grows through the product lifecycle. Personally, I also enjoy learning from industries I’m unfamiliar with.

Customer Feedback 93

Customer Feedback Entertainment Education User Testing 93

ProductPlan

JUNE 15, 2020

From product manager… to a venture capitalist? Let’s state the obvious first: Historically, that has not been the typical career path for a product manager (pm). When they’re recruiting new associates or partners to join their investment team, venture-capital firms don’t look for product professionals. In their own career trajectories, PMs often do not look for roles of increasing responsibility in product: for example, vice president of product management or chief product offi

User Testing 77

User Testing Product Management Product Manager Customer Feedback 77

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Gainsight

JUNE 15, 2020

As a Product Manager, you want to have an impact and make data-driven decisions as you plan your roadmap and determine priorities. You also want to get a sense of how end-users are adopting your product. To help, we asked some of our Product Managers at Gainsight to answer seven common questions and share examples from their experiences. 1. How can I determine the performance of my product every day—at a glance and in one place?

Customer Experience 52

Customer Experience Research Software Feedback Software Product Management 52

Dear Strategy

JUNE 15, 2020

On this episode of Dear Strategy, we analyze the story of a poorly designed refrigerator that lasted around 5 years before it finally bit the dust. And, of course, the warranty didn’t cover it. With more and more technologies being incorporated into just about every product we own, is this the new norm that we should be expecting from our previously long-life products?

Technical Review 52

Technical Review Systems Review Differentiation Technology 52