Tue.Jul 02, 2019

article thumbnail

The What and Why of Inclusive Design

ProductCraft

I’ve had the pleasure of hearing Benjamin Evans speak twice now—last year at Front UX Conference in Salt Lake City, Utah and again this year at ProductCraft. Each time I hear his story, I’m captivated and compelled to learn more about the work his team is doing. I also find myself inspired to apply inclusive. Read more » The post The What and Why of Inclusive Design appeared first on ProductCraft by Pendo.

UX 73
article thumbnail

7 Product Management Lessons From Real Product Managers

ProductPlan

With broad, sometimes ambiguous responsibilities and high expectations, the product manager role is constantly evolving. Product managers are continuously learning new things and need to improve themselves (not just the products they manage) on a daily basis. So, we asked real product managers to share their most valuable tips, tricks, and best kept secrets.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Our 5 Killer Methods to Serve Customer Needs With UX

UX Studio

UX 95
article thumbnail

12 Product Management Myths

Alchemer Mobile

The path to success in product management is not a straight line. PMs have diverse backgrounds, ambiguous responsibilities, and varied definitions of what their role includes. “Product” isn’t a major that can be studied in school, the role looks vastly different across industries, and many product managers don’t begin their careers in the field until they’ve amassed experience in other areas.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

Hedging Your Bets – Lucie McLean on the Product Experience

Mind the Product

Lucie McLean started on mobile products before the launch of the iPhone – she once held a phone for an illustration in a BBC article, and as a result, has some of the most famous hands on the internet. She joined us to talk about some of the things she’s learned from her long career at the BBC (including the Olympics and Children’s products), especially why product managers and hedge fund managers do the same job.

More Trending

article thumbnail

Selling in Japan: E-commerce Landscape in Japan 2019

freshtrax

With Japan ranking as the world’s 4th largest e-commerce market following China, the United States, and the United Kingdom, it’s reasonable to gravitate towards Japan as a key market to expand your retail business. Once you decide to sell your products in the Japanese market, one of the first things you need to do is decide whether you will sell via your own website, on a Japanese e-commerce marketplace, or maybe both.

article thumbnail

5 Costly Event Marketing Mistakes to Avoid

Pragmatic Marketing

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. Building brand affinity. Establishing and developing relationships. Increasing leads. Promoting products and/or improving sales. Increasing the customer database.

Events 70
article thumbnail

Introducing a Premier Community of Product Analytics Specialists

Amplitude

Tracking behavioral data about your product and its users is challenging. Making sense of the collected information and relevant learnings is challenging. Uncovering actionable insights, driving intelligent data-informed decisions, and aligning on meaningful measurements for success across a digital organization is very challenging. The best product and growth teams in the world today are able to effectively use data to deeply understand user behavior to help them create better digital experienc

article thumbnail

5 Costly Event Marketing Mistakes to Avoid

Pragmatic Marketing

Event marketing is a cornerstone for any business or enterprise that hosts events, regardless of size. Successful corporate event planning offers many potential benefits, including: Increasing brand awareness. Building brand affinity. Establishing and developing relationships. Increasing leads. Promoting products and/or improving sales. Increasing the customer database.

Events 70
article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

Office 365 Performance Monitoring and Troubleshooting: What Microsoft Can’t, But eG Enterprise Can

eG Innovations

Microsoft Office 365 is the Most Popular Cloud Service Today. A recent analysis by Skyhigh Networks on 27 million employees rated Microsoft Office 365 as the most widely popular enterprise cloud service by user count. While Office 365 offers a wide range of Microsoft products on a subscription basis, from the cloud, one of its popular offerings is SharePoint Online.

article thumbnail

How Customer Owners Can Power Productivity On The Go

Gainsight

We live in a world where everyone is always on the go. Whether traveling for work, to conferences or out-of-town customer meetings, or balancing busy personal lives with family outings and errands, it can seem like there’s always something to do or somewhere to go. And as a customer owner responsible for ensuring that your customers realize tangible business outcomes with your product or service, this constant on-the-go lifestyle can mean additional stress and a plunge in productivity in managin

article thumbnail

Collect auto-categorized votes & feedback from colleagues

ProductBoard

Ever wish you could multiply your user research efforts to ensure your team is working on the right features and designing them in the right way? What if you could leverage the learnings of colleagues who already interact with prospects and customers every day? Sales… customer success… marketing… They all have valuable insights about what users really need, and are willing to go.

article thumbnail

How to use Gainsight and Microsoft Dynamics 365 for a Better Customer Experience

Gainsight

This year at Pulse 2019, Gainsight officially made our biggest product announcement ever. We unveiled the Gainsight Customer Cloud that includes incredible products like CS, PX, CX, CDP and RO—all purpose-built to drive customer success across the entire company. But there’s one announcement that’s just as big of a deal that may have flown under the radar compared to the Customer Cloud: a deep integration with Microsoft Dynamics 365.

article thumbnail

Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

article thumbnail

Nulab Drinking Code: Machine Learning

Nulab

Nulab Drinking Code Singapore featured Machine Learning in June, and we invited two data scientists/engineers to share their knowledge and experience with us at NuSpace. Our invited speakers: Chow Jia Hui, Data Scientist ( Refinitiv ). Nasrudin Salim, Data & Machine Learning Engineer ( 90 Seconds ). Before the talks, attendees had arrived and they chat amongst themselves while having pizza and drinks.

article thumbnail

Employee development on purpose

Lead on Purpose

Recently companies have raised their focus on why customer success matters and how to delight increasingly demanding customers. At its core, creating happy customers requires happy employees—the front-line people who interact continually with customers.

article thumbnail

Piracy Impact Podcast: Shantanu Sahay, Partner at Anand & Anand in India

Revulytics

Jason and Michael take advantage of the International Trademark Association’s (INTA) annual meeting in Boston to speak with Anand & Anand’s Shantanu Sahay. Anand and Anand is among the largest practices specializing in Intellectual Property laws in India and is ranked among the Top Tier Intellectual Property Law Firms in Asia. Shantanu shares how his firm is helping software vendors protect their intellectual property in India and discusses how its approach has changed over the years with th

article thumbnail

Welcome New TSIA Members! June Edition

TSIA

At TSIA, we are dedicated to helping technology organizations both large and small grow and advance in the industry. We’d like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently expanded their membership to include additional research practices TSIA has to offer.

article thumbnail

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

article thumbnail

How Do You Know If You Have A Positioning Problem? April Dunford Launches ‘Obviously Awesome’ in Cambridge | Guest Post

Business of Software Conference

Why don’t customers get, buy and love your product? This guest post was written by Caroline Brown, co-founder of The Scale Partnership , a Cambridge UK-based positioning and marketing strategy specialist. “Positioning is the cough medicine talk. You only go because it’s good for you.” So began April Dunford’s prescription at the Cambridge, UK launch of her first book, Obviously Awesome , hosted by Business of Software.

article thumbnail

More deals, less work: how to unlock new efficiencies with sales automation

Intercom, Inc.

Operating a sales organization at any scale involves a lot of tedious, repetitive work. Without sales automation, this work can become a black hole for your sales reps’ time. In their “State of Sales” report, Salesforce found that in an average week, sales reps spend 64% of their time on “non-selling” tasks – everything from entering lead data to manually prioritizing opportunities.

article thumbnail

How I Built an app Without Writing a Line of Code

Mind the Product

Once upon a time, if you wanted to create a new app or website and didn’t know how to code, you had few options: hire an expensive agency, scour the web for a decent freelancer, or learn to code. That meant investing a lot of your time or money, often without knowing if it would all be worth it. But nowadays, that’s not the case. What if I told you that you can build almost any type of app or website yourself, without breaking the bank and without writing a single line of code?

article thumbnail

The Inside Story of How This Startup Turned a 216-Word Pitch Email into a $2.6 Billion Acquisition

First Round Review

Looker went from a single customer to more than 1700, from a small, scrappy team in Santa Cruz to a 700-person company spanning eight offices around the globe. Now on the heels of its acquisition by Google, co-founders Lloyd Tabb and Ben Porterfield, CEO Frank Bien, and first investor Bill Trenchard come together to fill in the details and dig into the lessons learned from Looker's founding story.

Startups 111
article thumbnail

7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

article thumbnail

6 Steps to Recruiting Participants for User Research

Centercode

What’s the secret to obtaining high-quality user feedback? Whether you’re gathering input for a usability test, a focus group, Customer Validation , or another form of user research, finding and recruiting quality participants makes a world of difference to the quality of your feedback. Keep reading to learn how to turn people from your target market into active and engaged participants in your user research project.

article thumbnail

10 Easy Ways To Irritate Your Design Team | Jane Austin, Babylon Health | BoS Europe 2018

Business of Software Conference

Jane Austin, Director of Product Design, Babylon Health. How can good design be integrated into your business profitably? Jane answers the question by considering the ‘anti-problem’, sharing 10 ways designers and business people can guarantee their behaviours and activities will ensure they never see eye-to-eye, their efforts will be wasted and everyone involved will know it is not their fault.