Evaluating Product Teams: Mind What You Measure
Mind the Product
SEPTEMBER 29, 2017
It is well accepted that outcomes – such as product adoption, customer satisfaction, user experience, and product performance – rather than outputs and tactical tasks should be used in evaluating product managers. However, in practice, these outcomes are at least influenced by – and often determined by – external factors. What are these external factors and how do we account for them when evaluating product managers?
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