Tue.Jun 15, 2021

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7 Collaboration Tips for Remote Product Teams

Alchemer Mobile

Product teams deliver value through collaborating to solve problems. Even if a remote-first approach isn’t the primary goal, for most high-performance product teams, some combination of co-located and remote team members is the future. We’ve mostly gotten comfortable with working remotely, but many remote product teams’ strategies lack in at least one area of collaboration.

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8 Companies with the Best SaaS Onboarding Experiences

Userpilot

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? Who can we turn to for some inspiration? The answer isn’t always so straightforward. When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. .

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The 25 Micro-Habits of High-Impact Managers

First Round Review

Sharp folks from across the First Round community share the small habits that great managers do, including delivering feedback with care, opening up about failure, and sending praise up the chain.

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Product Research Rules: Free chapter

Mind the Product

As product people, we know we’re not the customer. We also know the importance of doing product research to get to know our real customers, to figure out their problems, and how they react to the solutions we might provide. In our book, Product Research Rules, we explain how your entire team can conduct effective [.] Read more » The post Product Research Rules: Free chapter appeared first on Mind the Product.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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The Case for Product-Led Onboarding

ProductCraft

As product-led growth rises, the SaaS industry finally seems ready to start abandoning its archetypes. The false dichotomy that a sales strategy can either be self-serve or human-assisted gradually fades out. Product experience, a new word for many, proves to be the middle ground when referring to organizations’ growth and long-term prosperity. Many product-led pioneers.

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How one tech exec used Feedly to power his passion project

Roy Madden

Case Study. Steve Makofsky shares how Feedly has become part of his newsletter creation workflow. When the world went into lockdown back in March 2020, Steve Makofsky , like many of us, was feeling a little restless. Steve, a long-time tech executive (Disney, Nike), is an engineer with a passion for streamlining his workflow and feeding his mind. Could he find a quarantine project that allowed him to do both while keeping up with his insane to-do list?

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Why Gender Diversity Leads to Better Products

ProductPlan

In the 2021 State of Product Management Report , our annual collection of data designed to bring to life the trends driving product management, we found gender diversity, or lack thereof, a prime opportunity for product management teams to create more intentional inclusivity. . Let’s further understand where things currently stand with gender diversity in the product management space.

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Say Hello To The Age Of Community-Led Growth in SaaS

Userpilot

Community-led growth is changing the way companies grow. It works as a booster, encouraging customer interaction, and adding value that goes far beyond the service itself. Say hello to the age of community-led growth. What Is Community-Led Growth And Why Should I Care? According to recent trends, a thriving community might soon become one of the most impactful channels for a SaaS company.

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Hard wiring sales into your business

Business of Software Conference

Paul Kenny talks about the story you tell in sales and the people who make the best story tellers. Paul Kenny is one of the UK’s top sales trainers, consultants, speakers, and – understandably – he is a total BoS fan. He has worked with many customers across the world, including IBM, Perot Systems, The Guardian Newspaper and many more. Having a dialogue with your customer is essential for you and your business.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

How do you foster a team culture that focuses on delivering value to your customers when you have limited resources? Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

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The Ultimate Guide to Cohort Analysis for SaaS

Userpilot

When it comes to fighting churn, cohort analysis is one thing SaaS businesses must have. It’s one of the tools you can depend on to find and fix the causes of churn, which is one of the most common reasons that SaaS businesses fail. This guide will discuss what cohort analysis is, why it’s important for your SaaS business, and how it can be used to grow your product by combating churn and increasing retention.