Thu.Jun 30, 2022

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June’s top product management content

Mind the Product

Hard on the heels of mtpcon Digital Americas in May, our mtpEngage conference in Hamburg returned in June after a two-year absence. This month we also aired podcasts with California’s Chief Technology Innovation Officer Rick Klau and Mark Tsirekas, VP of Product at nutritional science startup Zoe. Here’s a recap of our top posts this [.] Read more » The post June’s top product management content appeared first on Mind the Product.

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Form specialist Caroline Jarrett on designing surveys that work

Intercom, Inc.

?. For years, people have been abusing surveys. From dull subject lines to the wrong questions, from sending out questionnaires after the fact to sending them way too often, there is a lot that organizations have gotten wrong about how to design a survey. Today’s guest is fighting to preserve the value of surveys in the face of all this misuse. Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which in

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Adapt Best Practices with Product Ops

Product Management Today Submitted Articles

ProductOps is a specialized role that normalizes and helps scale the product function across all products and services. Your teams have adopted numerous methods and roles. They have attempted to implement the same practices as described in that article or webinar, yet don't seem to get the same outcomes. Why is it not working? Because your organization is unique.

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What is a UX Survey and How to Conduct One?

Userpilot

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. Isn’t that what every SaaS company is aiming for? In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Fintech Product Portfolio Management: How Outcome-Focused Teams Scale

Dragonboat

Fintech (financial technology) is a cutthroat, complex, and increasingly competitive industry. With the need for increased speed to market to stay competitive, fintech product leaders need to run their product portfolio like a well-oiled machine. Operating in a highly regulated industry requires flexibility, adaptability, and frequent pivots due to external and regulatory changes.

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Your UX Career Is a Product – with Sarah Doody of Career Strategy Lab

UserInterviews

Why you should treat your UX research career like a product, how to build your career roadmap, and how to thrive as a UX researcher.

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How to Use The Jobs To Be Done Framework in Product Management

Userpilot

What is the application of the jobs-to-be-done model in product management ? How can you use it to build successful products? How is it useful for user onboarding? If you would like to get the answers to these questions (and a few more too), we’ve got you covered! Ready to dive in? TL;DR. The product management jobs-to-be-done framework relies on the idea that the customer is ready to spend money on a product only when it helps them complete a particular job.

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Pride Year-Round: The Hopes, Fears, and Joys of 52 LGBTQIA+ Community Members in 2022

dscout People Nerds

Pride happens one month out of the year. Here’s what LGBTQIA+ people had to say about supporting the community the other 11 months.

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Product-Led Growth: The Best SaaS Scaling Approach in 2022 ????

Usersnap

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. But how do you choose between all of the business strategies out there? What is the best tactic to use in today’s fast-paced market? Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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How Relish Works Used dscout to Address the Rapidly Changing Restaurant Industry

dscout People Nerds

The restaurant industry is complex and continually changing. Here’s how Relish Works and dscout teamed together to better understand the food service employee experience—through 400 rapid-fire interviews.

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How to Right-Size Your Stories for Better Predictability

Johanna Rothman

Do your senior leaders want more predictability about when your team can finish its work? Perfect prediction is impossible, and sometimes, even reasonable prediction is quite difficult (with apologies to Yogi Berra). However, agile teams have one specific “tool” to create better predictability: right-sizing their stories. When a team right-sizes their work, they can create better predictions based on past experience.

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12 Success Metrics Examples To Track and Improve in SaaS

Userpilot

Do you plan to design your product strategy around some examples of success metrics? Implementing effective business strategies requires quantitative measures to understand their effectiveness. For example, what is your customer retention rate this year compared to last year? As your strategies and objectives change, so should your success metrics. You can use different metrics to measure different aspects of your business, such as marketing, customer success, and product management.

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6 Reasons to Invest in Responsive Web Design Services

UX Studio

Have you ever run into a website that looked awful on your phone? And not only that, but the fonts were too big, the pictures were over the edge… What’s more, you couldn’t find the menu or tap the buttons you wanted to. Luckily, a website with a responsive design will never have those problems. Smartphones have changed our lives. We’re not restricted to physical stores or computers anymore when we want to buy something or contact someone.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Why the SaaS Downturn Will Accelerate Product-Led Growth

Gainsight

This post originally appeared in Saas Industry. . It’s been a rough year for SaaS brands: in the past five months, publicly traded cloud companies have slumped by $1.1 trillion, shedding 40% of their value. Venture funding for SaaS startups is down 38% — better than other tech sectors- but a sign that investors are now thinking long and hard about which companies to support.

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5 Lessons From Surveying SaaS CEOs About the Downturn

Gainsight

The paranoid CEO in me has been feeling better since last week’s survey results on what investors thought of the SaaS valuation collapse. Still, I wanted a more complete picture of SaaS’s trajectory in the economic downturn. Private Equity and Venture Capital firms may be aligned on priorities, but what about CEOs? Are there meaningful differences in opinion between Private Equity, Publicly-traded, and Venture-backed CEOs?

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The Power of Visibility

Gainsight

This blog is part of Gainsight’s celebration of Pride month and all the LGBT+ members of our community. Growing up in a small town about 30 miles West of Chicago, almost everyone looked like me: white and straight. While I dabbled in rebellious acts, mostly I conformed to the social norms of the time: grunge-loving, flannel-wearing, misunderstood kid.