Wed.Apr 17, 2019

Hire Women! – Debbie Madden on The Product Experience

Mind the Product

Debbie Madden wants you to make better teams – but because she knows what she’s doing, she gave her book the attention-grabbing title Hire Women.

The Manufacturer’s Journey to Industry 4.0

Daniel Elizalde IoT Blog

Throughout history, technological advances have served as catalysts for meaningful societal changes, particularly in the industrial world. Steam engines sparked the first industrial revolution. Electricity was the major pillar of the second industrial revolution. Then, computers empowered a whole range of automation, sparking the third industrial revolution. Note: this is the fourth article I write […]. The post The Manufacturer’s Journey to Industry 4.0 appeared first on Daniel Elizalde.

Why do B2B Product teams need Technographic Intelligence?

DemandMatrix

The insights and business intelligence from technographics can prove to be extremely valuable to multiple teams within an organization. Better business intelligence that offers strategic value can help teams and businesses make more informed decisions. B2B data Technographics technographic data

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The In-App Engagement Starter Kit

Gainsight

Helping customers is good. Pestering them is bad. How do you strike a balance when talking to them inside your product? In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

Microsoft AppInsights or Revulytics Usage Intelligence?

Revulytics

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software.

More Trending

The Dharma of Product Management

The Product Coalition

It has been a crazy yet amazing year at Brilliant. I’ve already seen the company double since I joined last March. I now lead Product UX and Design on the Brilliant Control and Mobile Apps, Product Management, and Product Analytics at Brilliant. For those that don’t know what Brilliant is?—?it

Customer Journey Mapping Tools: Win the Customer Experience

280 Group

Our top customer journey mapping tools discussed in this article will help guide you to better results for your customers – and they just may be the key to your next solution success.

Teens Call Cancer What it is

dscout People Nerds

HopeLab President Margaret Laws delves into the company’s teen-centric, tech-enabled design process

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Product manager vs. project manager: what’s the difference?

UserTesting

Product team roles are notoriously varied from company to company and even within organizations. As companies continue to scale human insight across teams, questions often come up about who does what, especially when looking at product manager vs. project manager … The post Product manager vs. project manager: what’s the difference? appeared first on UserTesting Blog. Product

Blog 25

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

Announcing Product Tours: A new way to create powerful, personalized user onboarding

Inside Intercom

There’s a pattern that’s all too common in our industry – you build a rock-solid product, spend a lot of cash and effort attracting people to discover that product, but then fall down at the crucial point of helping your customers actually find value.